Loading…

Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.

Like this presentation? Why not share!

The Case for Open Source Enterprise Content Management

on

  • 3,557 views

More than 70% of organizations plan on increasing their ECM investments in the coming year, according to the Forrester "2009 Global Enterprise Content Management Online Survey." However, for those ...

More than 70% of organizations plan on increasing their ECM investments in the coming year, according to the Forrester "2009 Global Enterprise Content Management Online Survey." However, for those who implemented an Enterprise Content Management (ECM) solution, 41% said they were unsatisfied with the return on their investment. The cost benefit of any ECM initiative is directly related to the adoption rate of the system throughout an organization. The more it is used and leveraged, more efficiencies are gained and a higher rate of return is realized.

This presentation demonstrates how an Open Source Enterprise Content Management system can drive adoption of ECM in an enterprise much more effectively than its commercial counterparts purely based on its commitment to standards, ease of scalability and open source licensing model.

Statistics

Views

Total Views
3,557
Views on SlideShare
3,482
Embed Views
75

Actions

Likes
3
Downloads
53
Comments
0

3 Embeds 75

http://www.citytechinc.com 48
http://www.slideshare.net 26
http://citytechinc.com 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • More unstructured content than ever and it is growing. Users used to google type searching for information
  • Continuity - A strong continuity plan will show you that not all content is critical. Determine the most vital docs and provide DR around them. ECM allows you to manage this and throw away docs that are not vital to business.
  • Technical SupportWarranty and IndemnificationMaintenance Releases, Patches and Hot FixesQuality Assurance/HardeningPartner Ecosystem
  • This is where we should talk about adoption driving ROI
  • These four things foster adoption: (1) higher level of integration allow workers to leverage the ECM without incurring multiple steps in their daily work, (2) ease of scalability allows the system to scale to meet the higher usage rate, (3) standard enterprise technologies enable a larger talent pool for maintaining and supporting the system and (4) CPU based subscription over per user licensing gets the product into the hands of the real workers.ROI increases when adoption is increased: the more a system is used, the more content that is stored, the more the case that there is a 1 stop place for searching for content and the more chances that content can be re-used as is without replication and re-creation. When the entire organization leverages an ECM, the most ROI will be higher as processes will be more efficient and there will be less chance of the wrong content being shown to the wrong people.

The Case for Open Source Enterprise Content Management The Case for Open Source Enterprise Content Management Presentation Transcript

  • The Case for Open Source Enterprise Content Management
    Matt Van Bergen, CTO
    mvanbergen@citytechinc.com
    http://www.citytechinc.com
    May 26, 2010
  • Agenda
    Enterprise Content Management
    Open Source Software
    Open Source Enterprise Content Management
    Open Source Enterprise Content Management Case Studies
    Conclusion
  • Enterprise Content Management Defined
    AIIM’s Definition
    Typical Components
    Document Management & Workflow
    Records Management
    Collaboration
    Web Content Management
    View slide
  • Why Enterprise Content Management?
    Unstructured
    Structured
    Exponential Growth
    View slide
  • How Can Enterprise Content Management Help?
    Management unstructured content
    Collaboration
    Network drive replacement
    Compliance
    Document based business process automation
    Brand management / DAM
    Employee productivity
    Imaging
    Security of documents
    Business continuity
    And more!
  • Agenda
    Enterprise Content Management
    Open Source Software
    Open Source Enterprise Content Management
    Open Source Enterprise Content Management Case Studies
    Conclusion
  • What is Open Source?
    Development method for software that harnesses the power of distributed peer review and transparency of process.
    70+ open source license types (i.e. Apache, GPL, LGPL, etc.)
    Big brands are counting on open source as a strategic advantage
    Source code availability
    Online support from community
    No single vendor determining road map
    What is Enterprise Open Source?
    Technical Support
    Warranty and Indemnification
    Maintenance Releases, Patches and Hot Fixes
    Quality Assurance/Hardening
    Partner Ecosystem
  • Why is Enterprise Open Source Software different than traditional software licensing?
    Open Source
    Proprietary
    100%
    Cost Reductions
    Services/ Customization
    Variable
    Hardware
    Fixed
    Services/ Customization
    Proprietary
    License
    Variable
    Hardware/ Software
    Fixed
    Alfresco
    Source: Larry Augustin (OSBC2004)‏
  • Enterprise Open Source Maturity
    i.e. SugarCRM, OpenBravo
    Today
    Maturity Level
    i.e. Alfresco ECM, Nuxeo, Liferay, GateIn, Jahia
    i.e. Red Hat Linux, JBoss, MySQL,etc.
    i.e. Spring Framework, Seam, Struts, etc.
  • Agenda
    Enterprise Content Management
    Open Source Software
    Open Source Enterprise Content Management
    Open Source Enterprise Content Management Case Studies
    Conclusion
  • ECM Potential for Growth
  • State of Enterprise Content Management Today
    41% ECM did not live up to expectations
    35% ECM Shelfware
  • Open Source ECM Drives Adoption – How, Why?
    Higher integration capability
    Simpler to scale
    Standards based
    Cost Model
    More Details…
  • Service Oriented Architecture Compatibility
    Enable content everywhere in enterprise
    CMIS
    RESTful Services
    Low barrier to integration:
    ERP Integration
    Customer facing websites publishing
    Network drive - transparent repository usage
    Enrich social networking related content enterprise content
    Support single brand across the entire company
  • Scalability
    Horizontal scalability
    Leverage existing investment in Java Enterprise Edition application servers
    No special skill for system administrators
    Standard Enterprise Platforms
    Proprietary Platforms
    RM Engine
    Workflow Engine
    Oracle, MySQLEnterpriseDB, etc.
    JBoss, Tomcat, WebLogic, etc.
    Process Engine
    Content Engine
  • Standards-based
    Based on mainstream technologies used in typical enterprise architectures.
    Specialized resources = higher cost
    Standard Enterprise Technologies (example based on Alfresco ECM)
    Proprietary Technologies
  • Licensing Model
    Complex licensing and user based models stunts adoption
    Choose CPU socket based subscriptions
    CPU Based Licensing
    User Based Licensing
    Privileged Users Use CMS
    Everybody Uses CMS
  • Open Source ECM: Increase in ECM Adoption Increases ROI
    Oracle, MySQLEnterpriseDB, etc.
    JBoss, Tomcat, WebLogic, etc.
    Integration
    Scalable
    CPU Based Subscription
    Standard Enterprise Technologies
  • Agenda
    Enterprise Content Management
    Open Source Software
    Open Source Enterprise Content Management
    Open Source Enterprise Content Management Case Studies
    Conclusion
  • Case Study: City of Chicago Business Process Automation
    Automate delegate agency contract business process
    Heavy document based workflow powered by Alfresco ECM (50+ process steps)
    Custom web based application front-end
    Zero cost scanner integration using Alfresco CIFS interface
    Friendly Alfresco CPU based subscription enabled quick adoption
    Structured and Unstructured Data
    Custom Web Application
    MySQL
  • Case Study: COR2 Technology Risk Management Portal
    COR2 Technology offers risk management capabilities via its Alfresco ECM native Share collaboration platform.
    Large construction management firms store and manage sub-contractors’ insurance certificates.
    Implemented custom risk management taxonomy and workflow
    Very few customizations – good feature match out of the box
  • Case Study: Portal Document Management Integration
    Large university leveraged Alfresco ECM to bring best of breed document management to their faculty & student portal.
    Custom JSR-168 portlets backed by Alfresco Web Scripts
    400,000+ users
    Clustered configuration
    LDAP integration
  • Agenda
    Enterprise Content Management
    Open Source Software
    Open Source Enterprise Content Management
    Open Source Enterprise Content Management Case Studies
    Conclusion
  • Is Open Source ECM Right for Your Organization?
    Caveats:
    A proper needs assessment is the only way to evaluate which is right for your organization
    Not all open source ECM products are equal
  • CITYTECH’s Open Source ECM Product Experience
  • Conclusion
    Look at an open source alternative such as Alfresco for your ECM initiative(s).
    Make it easy for your users to use your ECM by looking at standardized approaches for integration with enterprise applications such as CMIS, CIFS, etc.
    Think about ECM in terms of enterprise content services to enable your content to be an asset that is ubiquitously available in your enterprise.
    Choose an ECM that leverages your existing technical mindshare
    Choose a licensing model that does not constrict usage of the platform.
    Drive adoption and realize higher ROI
  • Matt Van Bergen
    Chief Technology Officer
    312-673-6433 x111
    mvanbergen@citytechinc.com
    http://blogs.citytechinc.com/matt
    http://twitter.com/mvanbergen
    Web: http://www.citytechinc.com
    Twitter: http://twitter.com/citytech
    Blogs: http://blogs.citytechinc.com
    About CITYTECH
    Professional Services: Specializing in the design, development and execution of highly available and scalable enterprise applications
    Consultants: Average experience is 10 years
    Offices: Located in downtown Chicago, IL
    Goal: Strive for long-term partnerships with partners and clients
    Contact CITYTECH to setup a no cost onsite needs assessment to see if open source enterprise content management would be a good fit for your organization.