Keys to the Successful Development and Implementation of a CIT Program  <ul><li>Frank Webb </li></ul><ul><li>Senior Police...
#1 <ul><li>What’s all this talk about collaboration? </li></ul>
Collaboration <ul><li>Local mental health  </li></ul><ul><li>NAMI </li></ul><ul><li>Advocacy groups </li></ul><ul><li>Expe...
<ul><li>Buy in/Belief in the program from the top down </li></ul>#2
Buy-in <ul><li>Officer safety </li></ul><ul><li>Satisfaction/Confidence of officers </li></ul><ul><li>Reduction in liabili...
#3 <ul><li>Market/teach as an officer safety program </li></ul>
Officer Safety <ul><li>Police program </li></ul><ul><li>#1 goal: officer and consumer safety </li></ul><ul><li>Strong poli...
#4 <ul><li>Involve first-line supervisors in the training/program </li></ul>
#5 <ul><li>Don’t forget dispatch! </li></ul>
#6 <ul><li>Provide annual refresher training </li></ul>
#7 <ul><li>Quantitative and qualitative data </li></ul>
Data <ul><li>Number and percent of CIT officers by station and shift </li></ul><ul><li>Percent of CIT calls dispatched to/...
<ul><li>The program is more than just training: the need for a program coordinator </li></ul>#8
Coordinator <ul><li>Liaison with mental health community </li></ul><ul><li>Liaison with citizens </li></ul><ul><li>Collect...
<ul><li>Do anything you can to recognize your CIT officers </li></ul>#9
Recognition <ul><li>Newsletters </li></ul><ul><li>Subscriptions to magazines </li></ul><ul><li>Gift certificates </li></ul...
The Great Debate <ul><li>Voluntary </li></ul><ul><li>Interest in program/positive attitude </li></ul><ul><li>Belief it tak...
Looking Beyond CIT <ul><li>CIRT </li></ul><ul><li>CCSI </li></ul><ul><li>CIT specialization </li></ul><ul><li>CIT for SWAT...
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Keys to the Successful Development and Implementation of a CIT Program

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Keys to the Successful Development and Implementation of a CIT Program

  1. 1. Keys to the Successful Development and Implementation of a CIT Program <ul><li>Frank Webb </li></ul><ul><li>Senior Police Officer </li></ul><ul><li>Houston Police Department </li></ul>
  2. 2. #1 <ul><li>What’s all this talk about collaboration? </li></ul>
  3. 3. Collaboration <ul><li>Local mental health </li></ul><ul><li>NAMI </li></ul><ul><li>Advocacy groups </li></ul><ul><li>Expertise </li></ul><ul><li>Resources </li></ul><ul><li>“Selling” the program </li></ul><ul><li>Editorials/media </li></ul><ul><li>Advocating for the program </li></ul><ul><li>Facilities </li></ul><ul><li>Politics </li></ul>
  4. 4. <ul><li>Buy in/Belief in the program from the top down </li></ul>#2
  5. 5. Buy-in <ul><li>Officer safety </li></ul><ul><li>Satisfaction/Confidence of officers </li></ul><ul><li>Reduction in liability </li></ul><ul><li>Positive community relations </li></ul><ul><li>Jail diversion </li></ul><ul><li>Community policing </li></ul><ul><li>“Right” thing to do </li></ul>
  6. 6. #3 <ul><li>Market/teach as an officer safety program </li></ul>
  7. 7. Officer Safety <ul><li>Police program </li></ul><ul><li>#1 goal: officer and consumer safety </li></ul><ul><li>Strong police presence in training </li></ul><ul><li>Not warm fuzzy social work </li></ul><ul><li>Not cultural diversity </li></ul><ul><li>Proven to help officers de-escalate serious mental health crises </li></ul>
  8. 8. #4 <ul><li>Involve first-line supervisors in the training/program </li></ul>
  9. 9. #5 <ul><li>Don’t forget dispatch! </li></ul>
  10. 10. #6 <ul><li>Provide annual refresher training </li></ul>
  11. 11. #7 <ul><li>Quantitative and qualitative data </li></ul>
  12. 12. Data <ul><li>Number and percent of CIT officers by station and shift </li></ul><ul><li>Percent of CIT calls dispatched to/responded to by CIT officers </li></ul><ul><li>Number of CIT calls received by department </li></ul><ul><li>Data concerning officer and consumer injuries (pre/post is best) </li></ul><ul><li>Feedback from officers regarding program </li></ul><ul><li>Feedback from community regarding program, including mental health professionals </li></ul>
  13. 13. <ul><li>The program is more than just training: the need for a program coordinator </li></ul>#8
  14. 14. Coordinator <ul><li>Liaison with mental health community </li></ul><ul><li>Liaison with citizens </li></ul><ul><li>Collect and analyze data </li></ul><ul><li>Develop and provide refresher training </li></ul><ul><li>Maintain staffing levels </li></ul><ul><li>Recognize CIT officers </li></ul><ul><li>Responsible for CIT policy/procedure </li></ul><ul><li>Department expert regarding mental health matters </li></ul><ul><li>Respond to officer/program concerns/needs </li></ul>
  15. 15. <ul><li>Do anything you can to recognize your CIT officers </li></ul>#9
  16. 16. Recognition <ul><li>Newsletters </li></ul><ul><li>Subscriptions to magazines </li></ul><ul><li>Gift certificates </li></ul><ul><li>Awards banquets </li></ul><ul><li>Specialty pay </li></ul><ul><li>Better cars </li></ul><ul><li>Insignia pins </li></ul><ul><li>CIT uniform jackets </li></ul><ul><li>Preference given for training classes </li></ul><ul><li>Preference given for positions, e.g., FTO, crisis negotiation, etc. </li></ul>
  17. 17. The Great Debate <ul><li>Voluntary </li></ul><ul><li>Interest in program/positive attitude </li></ul><ul><li>Belief it takes a certain type of officer for this work </li></ul><ul><li>Smaller group/more experience </li></ul><ul><li>Involuntary </li></ul><ul><li>CIT is part of policing today </li></ul><ul><li>The training is applicable in any crisis situation, not just mental health crises </li></ul><ul><li>~ 50% of a police officer’s job involves crisis de-escalation </li></ul>
  18. 18. Looking Beyond CIT <ul><li>CIRT </li></ul><ul><li>CCSI </li></ul><ul><li>CIT specialization </li></ul><ul><li>CIT for SWAT </li></ul><ul><li>CIT for negotiators </li></ul>
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