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KNC AND BEYOND: evolving learning commons facilities at the Main Library, HKU Y.C. Wan and A. Yiu The University of Hong K...
1991 Opening of the New Library Building G/F Atrium dedicated to   user search workstations.
1995 The atrium transformed to an  Electronic Information Centre ,  offering 61 networked PCs
1998 Re-designed as the Knowledge Navigation Centre ,  offering a one-stop shop convenience for research and learning
How satisfied  are our users on KNC? Surveys in 2005, 2008 and 2011
Profile of Respondents Mostly Undergraduates and Postgraduates Growing presence of  SPACE students No. of  respondents 217...
Usage Pattern Please tell us your usage pattern over the past week.
How many times have you used the facilities at the KNC? Slight increase in  “ > 6 times per week”  in 2011 More users come...
On which day did you visit the KNC? Shift to Saturdays and Sundays
At what time of the day did you visit KNC? Shift to afternoons and evenings
On average, how much time did you spend in the KNC per visit?
Purpose of visit (2011)
Satisfaction Level for different aspects 3-year comparison
Overall Satisfaction: 3-year comparison
And,  pages of freeform comments: KNC is usually  crowded  and full during weekdays. More facilities are needed, esp. more...
Key messages <ul><li>A  diverse user population , not just UG, PG, staff but also SPACE users and alumni </li></ul><ul><li...
The New Library Commons <ul><li>A learning commons style facility over 2,780 m 2 </li></ul><ul><li>A range of learning spa...
Main Library 3/F (2,780 m 2 ):  A month Ago
Latest Design: zone A
Zone A:  Quiet and Reflective
Zone B
Zone B:  Vibrant and Collaborative
New Wing 3/F
Zone C:  Social and Interactive
Zone E:  Fully Flexible to Meet Changing Needs
Zone F:  Orientation and Help
In the meantime: <ul><li>Fine tune and improve the design </li></ul><ul><li>Populate the LC with technology </li></ul><ul>...
3/F NEW WING WILL RE-OPEN BY END OCTOBER 2011
THANK YOU!
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8 knc and beyond

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Transcript of "8 knc and beyond"

  1. 1. KNC AND BEYOND: evolving learning commons facilities at the Main Library, HKU Y.C. Wan and A. Yiu The University of Hong Kong Libraries June 2011
  2. 2. 1991 Opening of the New Library Building G/F Atrium dedicated to user search workstations.
  3. 3. 1995 The atrium transformed to an Electronic Information Centre , offering 61 networked PCs
  4. 4. 1998 Re-designed as the Knowledge Navigation Centre , offering a one-stop shop convenience for research and learning
  5. 5. How satisfied are our users on KNC? Surveys in 2005, 2008 and 2011
  6. 6. Profile of Respondents Mostly Undergraduates and Postgraduates Growing presence of SPACE students No. of respondents 217 219 398
  7. 7. Usage Pattern Please tell us your usage pattern over the past week.
  8. 8. How many times have you used the facilities at the KNC? Slight increase in “ > 6 times per week” in 2011 More users come “ < 3 times per week”
  9. 9. On which day did you visit the KNC? Shift to Saturdays and Sundays
  10. 10. At what time of the day did you visit KNC? Shift to afternoons and evenings
  11. 11. On average, how much time did you spend in the KNC per visit?
  12. 12. Purpose of visit (2011)
  13. 13. Satisfaction Level for different aspects 3-year comparison
  14. 14. Overall Satisfaction: 3-year comparison
  15. 15. And, pages of freeform comments: KNC is usually crowded and full during weekdays. More facilities are needed, esp. more students will be coming to HKU in 2012 Insufficient power sockets and unstable wireless connection are the barriers to our study! Need IMPROVEMENT! You don’t have new version of MS2010 Please get faster desktop PCs More printer is needed Takes so long to re-start Re: Green efforts – please open the curtains and reduce the artificial lighting y dont have msn ? All chairs for computer users should be equipped with armrest
  16. 16. Key messages <ul><li>A diverse user population , not just UG, PG, staff but also SPACE users and alumni </li></ul><ul><li>KNC is a one-size-fits-all space, designed in the mid-1990s </li></ul><ul><li>The facility needs to be expanded to provide a variety of spaces </li></ul><ul><li>Need to enhance the infrastructure and service delivery as well </li></ul>
  17. 17. The New Library Commons <ul><li>A learning commons style facility over 2,780 m 2 </li></ul><ul><li>A range of learning spaces suitable to: </li></ul><ul><ul><li>different learning styles </li></ul></ul><ul><ul><li>reflective self-study </li></ul></ul><ul><ul><li>collaborative study in small and larger groups </li></ul></ul><ul><ul><li>rooms suitable for tutorials (15 people) </li></ul></ul><ul><li>Technology rich environment </li></ul><ul><li>Flexibility </li></ul><ul><li>Some 24 hour access </li></ul><ul><li>ca 300 additional spaces </li></ul><ul><li>Extension to our existing space </li></ul>
  18. 18. Main Library 3/F (2,780 m 2 ): A month Ago
  19. 19. Latest Design: zone A
  20. 20. Zone A: Quiet and Reflective
  21. 21. Zone B
  22. 22. Zone B: Vibrant and Collaborative
  23. 23. New Wing 3/F
  24. 24. Zone C: Social and Interactive
  25. 25. Zone E: Fully Flexible to Meet Changing Needs
  26. 26. Zone F: Orientation and Help
  27. 27. In the meantime: <ul><li>Fine tune and improve the design </li></ul><ul><li>Populate the LC with technology </li></ul><ul><li>How to deliver service: service points, hours of operation, services provided, etc. </li></ul><ul><li>Staffing requirements: at what levels, no of shifts, number of staff members per shift, training, etc. </li></ul><ul><li>Signage & publicity </li></ul><ul><li>Knock-on effects of vacating 3/F: relegation & relocation of books, insufficient seating spaces before the LC opens, noise during the construction period, etc </li></ul>
  28. 28. 3/F NEW WING WILL RE-OPEN BY END OCTOBER 2011
  29. 29. THANK YOU!
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