Dr Chu, Samuel K. W.Ms Wong, Wendy N. M.
 Research problem Purposes of the research Research questions & framework Rubric Design Research in progress- some ea...
 Ageing Population, Digital Divide & GeriatricHealth Concerns from Family Caregivers The Popularity of Social Question &...
 inform the quality of geriatric healthinformation available on social Q&A sites from ahealth profession’ perspective; d...
 Quality of geriatric health information Patterns of Answers Patterns of Question Setting Level of Quality Judgment of...
Information quality(IQ) Dimensions:• Accuracy•Completeness•Relevance•Verifiability•Professional Advices•Usefulness•Commeri...
1 Adams, Eysenbach & Kohler, 2002; Eysenbach, Powell, Kuss & Sa, 2002; Fichman, 2011;Guada & Venable, 2011; Hajjar, Gable ...
 Question settings – provide more information morethan just simply a question – tend to received short& poor quality Pro...
Abrahamson, J.A., Fisher, K.E., Turner, A.G., Durrance, J.C. & Turner, T.C. (2008).Lay information mediary behavior uncove...
Gagliardi, A. & Jadad, A.R. (2002). Examination of instruments used to rate quality of healthinformation on the internet: ...
Kim, S., Oh, S. & Oh, J.S. (2008). Evaluating health answers in a social Q&A site. Proceedings of theAmerican Society for ...
Shachaf, P. (2009). The paradox of expertise: Is the Wikipedia Reference Desk as good as yourlibrary?. Journal of Document...
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study
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Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study

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WONG, Wendy (MSc(LIM) student, Faculty of Education, The University of Hong Kong)
CHU, Samuel Kai Wah (The University of Hong Kong)

http://citers2013.cite.hku.hk/en/paper_628.htm

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Quality Evaluation of Geriatric Health Information on Yahoo! Answers: A Cross-Cultural Comparative Study

  1. 1. Dr Chu, Samuel K. W.Ms Wong, Wendy N. M.
  2. 2.  Research problem Purposes of the research Research questions & framework Rubric Design Research in progress- some early findings Indications for strategy development Further analysis in the research
  3. 3.  Ageing Population, Digital Divide & GeriatricHealth Concerns from Family Caregivers The Popularity of Social Question & Answer (Q&A)sites Uncertainty about the quality of health informationcollected from community Q&A sites Base on their own judgments The possible harms for health can be caused byadopting wrong information available on theInternet.
  4. 4.  inform the quality of geriatric healthinformation available on social Q&A sites from ahealth profession’ perspective; develop strategies for increasing the chance toreceive good quality answers as well asidentifying answers contained potentiallywrong/misleading information; explore cultural differences and sharingtraits regarding to quality appraisals of onlinegeriatric health information
  5. 5.  Quality of geriatric health information Patterns of Answers Patterns of Question Setting Level of Quality Judgment of users Cultural similarities and differences
  6. 6. Information quality(IQ) Dimensions:• Accuracy•Completeness•Relevance•Verifiability•Professional Advices•Usefulness•Commericalisation1 =Poor; 2= Fair; 3=GoodPoor – A total score of 1 - 11 OR A total score of 12 - 17with≧4 IQ dimensions to be rated 1Fair – A total score of 12-17 with<4 IQ dimension(s) to be rated1 OR A total score of 18 or more with≧2 IQ Dimension(s) to berated 1Good – A total score of 18 or more with≦1 IQ Dimension to berated 1
  7. 7. 1 Adams, Eysenbach & Kohler, 2002; Eysenbach, Powell, Kuss & Sa, 2002; Fichman, 2011;Guada & Venable, 2011; Hajjar, Gable & Jenkinson et. al., 2005; Kim, 2010; Kunst & Khan,2002; Oh, Worrall & Yi, 2011; Rieh & Danielson, 2007; Shachaf, 2009; Stvilia, Mon & Yi,2009; Williams, Nicholas, Huntington & McLean, 2002a; Zhu, Bernhard & Gurevych, 20092 Abrahamson, Fisher, Turner, Durrance & Turner, 2008; Eysenbach, Powell, Kuss & Sa, 2002;Fichman, 2011; Marshall & Williams, 2006; Oh, Worrall & Yi, 2011; Rieh & Danielson, 2007;Shachaf, 2009; Stvilia, Mon & Yi, 2009; Zhu, Bernhard & Gurevych, 20093 Abrahamson, Fisher, Turner, Durrance & Turner, 2008; Bliemel & Hassanein, 2006; Oh,Worrall & Yi, 2011; Stvilia, Mon & Yi, 2009; Zhu, Bernhard & Gurevych, 20094 Abrahamson, Fisher, Turner, Durrance & Turner, 2008; Eysenbach, Powell, Kuss & Sa, 2002;Bliemel & Hassanein, 2006; Childs, 2004; Kim, 2010; Marshall & Williams, 2006; Oh, Worrall& Yi, 2011; Zhu, Bernhard & Gurevych, 20095 Eysenbach, Powell, Kuss & Sa, 2002; Fichman, 2011; Gagliardi & Jadad, 2002; Kim, 2010;Marshall & Williams, 2006; Oh, Worrall & Yi, 2011; Rieh & Danielson, 2007; Shachaf, 2009;Stvilia, Mon & Yi, 2009; Williams, Nicholas, Huntington & McLean, 2002a6 Abrahamson, Fisher, Turner, Durrance & Turner, 2008; Abrahamson & Rubin, 2012; Bliemel& Hassanein, 2006; Guada & Venable, 2011; Kim, 2010; Stvilia, Mon & Yi, 2009; Zhu,Bernhard & Gurevych, 2009;7 Abrahamson, Fisher, Turner, Durrance & Turner, 2008; Bliemel & Hassanein, 2006; Kim,2010; Stvilia, Mon & Yi, 2009; Zhu, Bernhard & Gurevych, 20098 Adams, 2010; Gagliardi & Jadad, 2002; Kunst & Khan, 2002; Oh, Worrall & Yi, 2011;Weitzman, Cole, Kaci & Mandl, 2011; Williams, Nicholas, Huntington & McLean, 2002b
  8. 8.  Question settings – provide more information morethan just simply a question – tend to received short& poor quality Professional advices – tend to ask further questionto collect more information/providing the reasonsfor their arguments Completeness – seeking further information/theways for formulating questions Verifiability – educating users to identify reliablesources
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