Caso de éxito Supertel Cisco


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Superintendencia de Telecomunicaciones empowers employees, improves security, and lower costs.

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Caso de éxito Supertel Cisco

  1. 1. Creating a Future-Ready, Borderless OrganizationSuperintendencia de Telecomunicaciones empowers employees, improvessecurity, and lowers costs.Customer Name: Superintendencia de Business Impact Telecomunicaciones • Greater productivity and faster decision makingIndustry: Telecommunications • Faster access to business applications—at the branch,Location: Ecuador at home, or on the move • Better control of IT management and costsNumber of Employees: 352 Case StudyBusiness Challenge for Supertel. “They showed how we could eliminate problems in faster path before optimizing delivery of the application using the future by taking an end-to-end approach across our routing, advanced compression technologies. As well as helping to reduceSuperintendencia de Telecomunicaciones (Supertel) is at the switching, mobility, security, and WAN optimization components.” bandwidth costs, Application Velocity is enabling faster rollout offorefront of Ecuador’s plans to build a digital society. As well as new collaborative applications, such as videoconferencing.managing the country’s wireless spectrum, Supertel regulates The next evolution of IP networking, Cisco® Borderless Networkspublic and private infrastructures, including the provision of introduce new capabilities that intelligently link applications, users,digital TV, in particular for low-income households. and endpoint devices with operational processes and the network. Taking this architectural approach simplifies IT management andHeadquartered in the capital, Quito, Supertel has regional branches provides a user experience that is always on, seamless, reliable,in several cities. Until recently, the organization’s communications and highly secure, regardless of location or device.relied on private branch exchange (PBX) telephony systems andpoint-to-point data links. This fragmented IT estate was fast Employees can collaborate effectively with colleagues usingbecoming a drain on productivity. Cisco IP telephony and instant messaging. Further productivity “Our Cisco Borderless Network has had aAgainst a backdrop of rising call charges and PBX maintenance gains have been made through the introduction of Cisco Unified measurable impact on cutting our costs and Presence, which allows employees to see the real-timecosts, the limitations of the old telephony system made it empowering our employees, both in and out availability of colleagues using desktop, mobile, and calendar-difficult to locate staff and route calls between branches. Home based information. Consolidating infrastructure and centralizing IT of the office. We couldn’t be happier with theand mobile workers on the move also struggled to accessinformation and applications. In addition, growth in video traffic management has provided Supertel with significant cost savings. results.”and the need to support a more flexible workstyle was placing Branch and remote users now enjoy the same levels of security Claudio Rosasnew requirements on the capacity and security of the network. and application performance as their colleagues at headquarters. Intendente Nacional de Control TécnicoSolution and Results Cisco ASA 5500 Adaptive Security Appliances deliver added Superintendencia de Telecomunicaciones protection across all domains—web, desktop, unifiedSupertel first considered upgrading its telephony system. But communications, VPN, and mobile.after further investigation, it realized that a more holistic networkstrategy was needed in order to address its IT and business The network also benefits from Application Velocity, the third of the For More Informationissues. “Cisco shared their vision for the Borderless Network,” new Borderless Network Services being used by Supertel. Cisco To find out more about Cisco Borderless Networks,says Fabián Jaramillo, Superintendente de Telecomunicaciones Integrated Services Routers test to identify the shortest and please go here© 2012 Cisco Systems, Inc. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: Third-party trademarksmentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) ES/11727/0112