HCID2014: How to involve children in design. Monica Ferraro, City University London. Playhows

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What are the advantages and challenges inherent in working with children in the design process for creating games or apps? How do you stop them getting bored, and get useful information?
This case study looks in detail at a project that tried to do just that, and provides some handy tips at the end.
The case study builds on the speaker's dissertation, Designing applications for children, that was submitted as part of the Masters course in Human-Centred Systems at City University London in September 2012. For the dissertation, she worked with children aged 4-5 years old to design an iPad application to learn the names and sounds of the letters, and to read and spell simple words.

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HCID2014: How to involve children in design. Monica Ferraro, City University London. Playhows

  1. 1. Academic excellence for business and the professions How to involve children in the design process Monica Ferraro @londrareale @playhows
  2. 2. 2   Monica Ferraro User Experience Researcher City University London Playhows UXPA UK Secretary @londrareale @playhows @UXPAUK About  me    
  3. 3. 3   •  Overview of the case study •  Methodology – Cooperative Inquiry •  Design Session •  Techniques used •  Lessons learned •  Why involve children Overview    
  4. 4. 4   Design an iPad application for children to help them learn the name and sound of the letters, and how to spell and read simple words. Overview  of  the  case  study      
  5. 5. 5   Coopera7ve  Inquiry      
  6. 6. 6   Coopera7ve  Inquiry       The  four  roles  that  children  may  have  in  the  design  of  new  technology     Source:  Druin,  A.  2002.  The  Role  of  Children  in  the  Design  of  New  Technology.    Behaviour  and  Informa0on   Technology,  21(1),  pp.    1-­‐25.  
  7. 7. 7   Games  session:  Children  as  informant         Goals   •  observe  the  users’  hands  movements       •  capture  the  details  of  what  they  do     •  Explore  which  game  and  ac7vity  were  more  interes7ng  and  challenging      
  8. 8. 8   Design  session:  Children  as  design  partners        
  9. 9. 9   Design  session:  Children  as  design  partners        
  10. 10. 10   Ben10  guessed  the  leHers,     and  they  went  straight  into  his  head.   The  Spanish  ballerina   learned  the  leLers  with  the   teacher,     whiteboard  and  songs.   Design  session:  Children  as  design  partners        
  11. 11. 11   Peppa  Pig  learned  the     leHers  with  a  clown.   The  pumpkin  ate  fire     from  his  tummy.   Design  session:  Children  as  design  partners        
  12. 12. 12   Design  session:  design  ideas  on  A3  paper  –   Mixing  ideas    
  13. 13. 13   Design  session:  low-­‐fidelity  prototype        
  14. 14. 14   Design  session:  low-­‐fidelity  prototype        
  15. 15. 15   Design  session:  low-­‐fidelity  prototype        
  16. 16. 16   Techniques  used     •  To give them importance •  Purpose of the session •  What design is – What an application is •  “Inventors of technology” •  To generate design ideas •  Dressing up •  Mixing ideas •  To build a low-fidelity prototype •  Colour pens and papers •  Lego and Playmobil figures •  Stickers •  Carton board iPad
  17. 17. 17   Lessons  learned     •  Have clear goals in mind •  Be organised and open minded •  Organise lots of short tasks and activities •  Try to work with children of the same age •  Make the children feel important •  Thank and reward the children •  Keep in touch with the children, the school and parents for future collaborations  
  18. 18. 18   Why  involve  children?    
  19. 19. They  are  users!     19  
  20. 20. 20   Why  involve  children?     Source:  HCIL  hLp://www.cs.umd.edu/hcil/pubs/screenshots/Children_Design/  
  21. 21. 21   Why  involving  the  children     •  To give them a voice in design •  To give them power •  To come up with more ideas that we ever would without children •  They offer honest feedback •  Adults are experts in their own field – Children are expert in being children!!!
  22. 22. Thank you! 22   @londrareale @playhows

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