HCID 2012 - Sara Jones
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  • Potted summary of material I teach for MICL and HCS Masters.History of work on creativity since 2001 – not on these slides – its on slides that found their way onto the internet after last year’s open day.What are C & I1) What do they mean to you? What makes you creative?2) What do we know from the literature? What are the definitions and models of C&I What are the different stages in creativity (and innovation)? What do we know about how to make these work (+ve atmosphere etc) What are the different contexts where we’re trying to be creative and innovative? What are the requirements for creativity support tools?What can tools and techs do to support creativity and innovation?3) What tools are out there and what have we/our students done with them? ‘Commercial’ tools research prototypes Do they fulfill the requirements?4) What tools are people actually using?
  • … the ability to produce work that is both novel (i.e. original, unexpected) and appropriate (i.e. useful, adaptive concerning task constraints).Sternberg and Lubart, 1999
  • Just like HCI except:Maybe different measures (what does effectiveness and efficiency mean in this context?)Very broad – need to think about designing the environment as well as both computer-based and non-computer-based toolsAnd what kind of user experience should we be trying to give users of creativity support tools – what is a creative experience? What are the pre-requisites for creativity?
  • Ease of use applies at the individual level – don’t waste cognitive resources – at the group level – implement control and awareness in a way that mimics physical world – and when distributed – don’t force behaviour changes of the kind that will disrupt creative processesSome exceptions eg of procedural aspects: Is turn-taking natural or facilitated? ‘each of the techniques for boosting group brainstorming effectiveness, from keeping teammembers anonymous to providing a trained leader for structuring the team process, describes ways to either remove or control the interaction that naturally occurs in teams’ (Kurtzberg and Amabile, 2001)
  • http://www.youtube.com/watch?v=g5jQlKkj-XU&NR=1
  • http://sourceforge.net/projects/freemind/Freemindis a Java-based mind mapping package available for Windows, Mac and Linux.exports to PDF and the obscure scalable vector graphics format as well as the likes of HTML, JPEG and PNG.
  • http://www.mindjet.com/products/mindmanager-8-win/overview£63MindManager has the support of the inventor of the term Mind Map, the great popularizer of the concept mapping approach, Tony Buzan. It's a professional piece of software with a comparable feel both in solidity and usability to Microsoft Office, and featuring good support for producing excellent looking graphical maps. These can be exported to a wide range of formats from JPG to RTF and HTML. One of the great features of MindManager is the excellent range of built-in pictures and icons for enhancing your mind maps.® Mind Map is registered trade mark of Tony Buzan.NEW Mindjet Player converts maps in to interactive pdf or flash filesNEW View and edit attached Microsoft Word, Excel, Project and PowerPoint files within MindManagerNEW Integrated web content and embedded web browserNEW Powerful search and database linking tools, plus automated task managementDisplay and synchronize Microsoft Outlook E-mail, Contacts, Calendar, Tasks, Notes and Folders in mapsMindManager 8 uses mind-mapping technology to let you capture, organize, and communicate information using an intuitive visual canvas. Consolidate vast amounts of data and ideas from multiple sources - including the Internet and databases - onto a single map. With the new integrated browser, search and editing features, you can stay focused on your task by staying in one application. Track your projects with greater ease with automated calculations of task progress. And now communicate your vision and ideas by transforming your map into a clickable Adobe PDF or Flash file. Work smarter and transform your ideas into action more quickly.
  • http://linoit.com/homeThoughts?
  • http://creately.com/video
  • http://www.youtube.com/watch?v=noG74xfBp8Y
  • http://www.pearltrees.com/#/N-play=1&N-fa=80257&N-u=1_7180&N-p=570274&N-s=1_37798&N-f=1_37798See alsoLucidchartPoppletTrelloConsiderable overlap of features – see what suits you best!
  • Halo – $250K, designed to create the seamless effect of being in the same room eg can get non-verbal cues. Halo manages network and conference rooms. V high res telepresence. High res camera overhead for talking about products etc. Dedicated network?http://www.humanproductivitylab.com/archive_blogs/2007/08/28/hp_halo_releases_hp_meeting_ro.php 2007 - intro to Halo facilityhttp://h30418.www3.hp.com/?fr_chl=ef468fa27ad44347cadf483bfed20e3d225b405a&rf=sitemap – video (actually audio) about Halo facilitieshttp://h71028.www7.hp.com/enterprise/downloads/Video%20Collab%20Center%20Hammy%20-%20US.pdf – handy flier with key featuresJune 2011, acquired by Polycom, partnered with Microsoft, launching Video ExchangePLEASANTON, Calif. - Sep 14, 2011 :Polycom, Inc. (Nasdaq: PLCM), the global leader in standards-based unified communications (UC), today unveiled a software strategy to bring secure HD video collaboration to the broadest range of business, video, mobile, and social networking applications through standards-based infrastructure delivered on-premises, hosted, or with service providers from the "video cloud." Polycom believes this strategy will redefine the unified communications market, accelerate the adoption of Polycom software (from infrastructure to the edge), and establish Polycom as the default choice of customers and partners for open UC and HD video collaboration solutions that work together seamlessly across any application, protocol, call control system, or end point. The software strategy is a key component of Polycom's growth strategy with the objective of growing revenue from the company's current run rate of approximately $1.5 billion to $3 billion in the next few years.
  • http://watchout4snakes.com/creativitytools/RandomWord/RandomWordPlus.aspx
  • http://compendium.open.ac.uk/openlearn/screencasts.html
  • http://ecologylab.cse.tamu.edu/old/index.html
  • Different space - tablesdifferent capabilities - no videoDifferent training
  • Open innovation is the use of both internal and external knowledge to fuel innovation, and both internal and external paths to commercialize new products and business models.http://www.openinnovators.netbased on Henry Chesbrough (2003)The interesting thing is the scale on which this can now happen, given our networked and IT literate world.
  • Survey of ‘design and creative professionals’ in small companies in US, Europe etc Nov 2011http://blog.bestvendor.com/wp-content/uploads/2011/11/bv_designer_final.jpg
  • You can gain a lot from a few general-purpose tools that are well-developed and therefore satisfy a lot of the requirements (no learning curve, ease of use, fluidity etc). For general-purpose creativity and innovation use these. For creativity in a specific domain eg architecture, worth investing effort in learning domain-specific tools.

HCID 2012 - Sara Jones HCID 2012 - Sara Jones Presentation Transcript

  • Centre for HCI Design Centre for CreativityTools and Technologies forCreativity and InnovationHCID 2012April 12th, 2012Sara JonesCentre for HCI Design andCentre for Creativity in Professional PracticeCity University Londons.v.jones@city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.html@svjaok
  • Centre for HCI Design Centre for CreativityOutline• What are creativity and innovation?• What can tools and technologies do to support creativity and innovation?
  • Centre for HCI Design Centre for Creativity What is the technology/tool/thing that mosthelps you, your team or your organisation to be creative or innovative? Why?
  • Centre for HCI Design Centre for CreativityTools and techs do not offer a complete solution – but they can help!
  • Centre for HCI Design Centre for CreativitySome definitions Design Creativity Innovation
  • Centre for HCI Design Centre for Creativity
  • Centre for HCI Design Centre for CreativitySome other creative processesPoincare/Wallas CPS model IDEO Shneiderman1926 1963 2001 2000 Mess-findingPreparation Fact-finding Understand Collect Problem-finding ObserveIncubation RelateIllumination Idea-finding Visualise CreateVerification Solution-finding Evaluate Idea implementation Implement Donate
  • Centre for HCI Design Centre for CreativityWhat makes creativity workFrom Synecticsworld, Imagine, www.synecticsworld.com
  • Centre for HCI Design Centre for CreativityWhat stops creativity from workingFrom Synecticsworld, Imagine, www.synecticsworld.com
  • Centre for HCI Design Centre for CreativityMore things that block creativity From Synecticsworld, Imagine, www.synecticsworld.com
  • Centre for HCI Design Centre for CreativityThe challenge….is to ‘preserve appropriate elements of existing knowledge work [creativepractice] while shaping new technologies and then integrating them intothe workplace’ Shneiderman, 2000 let people carry on doing all the good stuff they’re doing, but better
  • Centre for HCI Design Centre for CreativitySome requirements for creativity support tools• Ultimate ease of use – the tool should disappear• Make it pleasurable and fun• Give access to examples for inspiration• Provide appropriate primitives for building new things• Allow for sketching, experimentation and what if reasoning• Allow for reflection• Support many different styles, teams with different talents• Allow development of shared representations• Allow transitions from individual to group work and back again• Allow open interchange between tools
  • Centre for HCI Design Centre for CreativityLubart’s view of creativity support tools• According to Lubart (2005), the computer has 4 potential roles in enhancing creativity: • Nanny: monitoring progress, planning etc • Pen-pal: facilitating networking, communication of ideas • Colleague: eg generation of novel but relevant ideas when humans are ‘stuck’ • Coach: providing information about potentially useful techniques and sources of inspiration
  • Centre for HCI Design Centre for CreativityCoaching tools
  • Centre for HCI Design Centre for CreativityIDEO method cards IDEO method cards advise on how and why to use many techniques for creative design eg affinity diagrams, collage, cultural probes Available on mobile devices
  • Centre for HCI Design Centre for CreativityVon Oech’s Creative Whack Pack Creative Whack Pack contains guidance on creative thinking strategies eg simplify, see the big picture, etc and how to apply them Available on mobile devices
  • Centre for HCI Design Centre for CreativityThoughtoffice A comprehensive suite of tools including method guidance
  • Centre for HCI Design Centre for Creativity Nannies and pen-pals– organising and networking tools
  • Centre for HCI Design Centre for CreativityFreemind Free, Java-based mind mapping tool
  • Centre for HCI Design Centre for CreativityMind Manager Comprehensive suite of tools Supported by Tony Buzan Supports sharing and integration with other tools Includes some coaching Available on mobile devices
  • Centre for HCI Design Centre for CreativityLinoit Online media sharing
  • Centre for HCI Design Centre for CreativityCreately Online drawing tool with sharing
  • Centre for HCI Design Centre for CreativityTwiddla Online whiteboard/annotation tool with sharing
  • Centre for HCI Design Centre for CreativityPearltrees Online web resource sharing
  • Centre for HCI Design Centre for CreativityFacilitatePro Web meeting tool Structured around creative problem solving Support for brainstorming, voting, planning
  • Centre for HCI Design Centre for CreativityHalo High resolution telepresence Now integrated with mobile devices
  • Centre for HCI Design Centre for Creativity Colleagues– tools to help with the work
  • Centre for HCI Design Centre for CreativityRandom word generators Random word generator: supports many techniques eg de Bono, 2007
  • Centre for HCI Design Centre for CreativityCompendium‘a knowledge map software tool forvisual thinking’ from the OpenUniversityWe have used it in constraintremoval, to map out constraints,ideas and their pros and cons
  • Centre for HCI Design Centre for CreativityCombinformation Generation of text and images from given seed terms, from Texas A&M University We have used it for inspiration
  • Centre for HCI Design Centre for CreativityCreative StickiesApplication developed at Cityfor writing digital post-its on aMicrosoft Surface• Study 1: more ideas in creative workshops than with Creative Stickies• Study 2: private preparation and more space yielded more ideas• Study 3: but paper post-its still preferred Study 1 Study 2
  • Centre for HCI Design Centre for CreativityCreative Design Stations Work at City on using digital technologies in physical spaces To support creative design
  • Centre for Creativity in Professional HCI Design Centre for Practice Centre for CreativityCarerApplication developed at City to support creativity in the care of people with dementia• Creative thinking from cases of good dementia care practice• Creative thinking from cases of good practice in analogical domains – other worlds• Creative thinking from creativity triggers generated from cases
  • Centre for HCI Design Centre for CreativityPlatforms for open innovation
  • Centre for HCI Design Centre for CreativityChallenge-driven innovation Example of challenge-driven open innovation from E.ON
  • Centre for HCI Design Centre for CreativityOpen IDEO An open innovation platform Aimed at social innovation Can be used by members of the public
  • Centre for HCI Design Centre for CreativitySo what tools are you actually using?
  • Centre for HCI Design Centre for Creativity Designers Toolkit surveyhttp://blog.bestvendor.com/wp-content/uploads/2011/11/bv_designer_final.jpg
  • Centre for Creativity in Professional Practice Centre for HCI Design Centre for CreativityDesigners Toolkit survey - comments
  • Centre for HCI Design Centre for CreativityCreativity is not just a set of skills - or a set of tools - it’s a state of mind
  • Centre for HCI Design Centre for CreativityPlease get in touch!Sara JonesCentre for HCI Design andCentre for Creativity in Professional PracticeCity University Londons.v.jones@city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.htmlhttp://creativity.city.ac.uk@svjaokTake a look at our Masters in Innovation, Creativity and Leadership Masters in Human Centred Systems
  • Centre for HCI Design Centre for CreativityReferences• Shneiderman, B., 2000, ‘Creating Creativity: User Interfaces for Supporting Innovation’, ACM Transactions on Computer-Human Interaction, vol 7, no 1, pp114-138• Lubart, T, 2005, ‘How can computers be partners in the creative process’, Int J Human-Computer Studies 63, pp365-369