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Visualisation Data for Creativity in Co-Design - Graham Dove, City University London
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Visualisation Data for Creativity in Co-Design - Graham Dove, City University London

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  • 1. Academic excellence for business and the professionsUsing Information Visualization toSupport Creativity in DesignGraham DoveCentre for Creativity in Professional Practicegraham.dove.1@city.ac.uk
  • 2. Overview• Background– What type of design?– Which kinds of information?– Why information visualization and creativity?• Case Study: Service design for energy industry– Describe the visualization we used– Describe how the visualization was used in design activities– www.grahamdove.com/eon17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 3. What Type of Design?17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 4. What Type of Design?• Early stage design research– Exploring the problem or opportunity whilst the solution space isstill open-ended• Participatory workshops– Users and other stakeholders collaborate with us to share theirexperiences and generate requirements• Generative creativity– Provide tools and facilitation skills to support participants’creativity and idea generation by producing artefacts17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 5. Which Kinds of Information?17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 6. Which Kinds of Information?• Government or open data– Census information– Public research data• Social media data– Twitter hashtags• Data resulting from UbiComp– Smart plug and smart meter– Nike+ and Fitbit– Mobile phones17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 7. Why Information Visualization & Creativity?17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 8. Why Information Visualization & Creativity?• Information Visualization:– Enables participants to explore quantitative data– Supports insight into existing practices• Creativity Techniques:– Encourage participants to consider different possibilities– Look at current or future practice in new ways17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 9. Case Study: Smart Home Service Design17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 10. Case Study: Background• E.ON Research Initiative Project– Investigating opportunities for new services offered by smartmeter data– One day Creativity Workshop held in Milton Keynes– Participants were E.ON customers taking part in a technologytrial– Project partners IMDEA in Spain created a sophisticated modelof typical energy consumption patterns that we used to createthe examples visualized17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 11. Case Study: Visualization (www.grahamdove.com/eon)17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 12. Case Study: Visualization (www.grahamdove.com/eon)17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 13. Case Study: Visualization (www.grahamdove.com/eon)17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 14. Case Study: Smart Home Service Design17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 15. Case Study: Activities• Motivation and Purpose– Explore the context surrounding the data– Ask why the data are how they are• Methods– Capturing insights and ideas in collage– Storytelling and storyboarding• Tools– Interactive iPad visualization of energy consumption data– Worksheets, photos, pens, scissors, etc.17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 16. Case Study: Who Lives Here?• Imagine the household who are represented by the energyconsumption visualization– Who lives here?– What do they look like?– What type of property is it?– How do they feel about technology?– What type of energy customer are they?– How do they travel?– What do their mealtimes look like?17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 17. Case Study: Who Lives Here?17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 18. Case Study: Activities• Think about the ways that your imagined household could besmarter in their use of energy– Enter a competition in which the prize was to retro-fit the homewith the latest energy saving technology– Explore the data to find 5 ways to be smarter in the way energyis being used• Reduce the amount of energy used• Reduce the energy bill– Tiebreaker: Describe the piece of smart home technology thatwould most improve your life17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 19. Case Study: Smart Home Service Design17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 20. Case Study: Smart Home Service Design17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,• Key workshop concepts– A personal energy audit that is based upon analysis of ahouseholds current energy use– A system that learns from the household through the data itcollects• Energy Audit: Prototype Service– Combines smart meter data with model of typical consumptionpatterns to create personalised predictive model– Makes recommendations for ways the customer can saveenergy or money
  • 21. Case Study: Smart Home Service Design17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 22. Case Study: Smart Home Service Design17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,• “Our group was engaged and excited. We really used the tech toanswer the Qs”• “Easy to imagine the type of people in the house. My existingknowledge fitted well with the issues raised by the data”• “Yes it clearly helped you to understand patterns. Usage, timelinesand others quickly”• “The iPad data visualisation was very useful as it made itsurprisingly easy to look at each piece of data….”
  • 23. Future Work• Investigate different styles of visualization• Compare different creativity techniques• Study where in the design process these techniques can be usedmost effectively• Explore the differences between individual and group work17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 24. Summary• Ubiquitous computing means data is increasingly available andincreasingly important• Information visualization can be used to explore current practices• Creativity workshops can augment human-centred designtechniques by exploring new scenarios and opportunities• Case studies are starting to show how we can combine informationvisualization and creativity techniques– But there is much more work still to do17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,
  • 25. Thank You!Email: graham.dove.1@ city.ac.ukCentre for Creativity in Professional PracticeDemonstration workshopICL City 2013Monday 13th Mayhttp://creativity.city.ac.uk17/04/2013 Graham Dove, Centre for HCID, City University London, graham.dove.1@city.ac.uk,