The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners
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The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners

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The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners Presentation Transcript

  • The error of contextGiles Colborne1
  • 2
  • 3Normal scienceAnomaliesRevolutionary scienceParadigm shift
  • 4
  • 5
  • 6http://www.flickr.com/photos/yourdon/4064143718/
  • 7TimeLocationEnvironmentSocialDeviceActivityIndividualhttp://thenounproject.com/noun/computer/#icon-No115http://thenounproject.com/noun/iphone/#icon-No414
  • 8Context is informationContext can be delineatedContext is stableActivities happen within a context
  • 9
  • 10Context is information
  • 11Context is informationContext is a relational property
  • 12Context can be delineated
  • 13Context can be delineatedContext changes dynamically
  • 14Context is stable
  • 15Context is stableContext is particular
  • 16Activities happen within a context
  • 17Activities happen within a contextContext arises from activity
  • 18Context is informationContext can be delineatedContext is stableActivities happen within a contextContext is a relational propertyContext changes dynamicallyContext is particularContext arises from activity
  • 19TimeLocationEnvironmentSocialDeviceActivityIndividualhttp://thenounproject.com/noun/computer/#icon-No115http://thenounproject.com/noun/iphone/#icon-No414
  • 20Context is informationContext can be delineatedContext is stableActivities happen within a contextContext is a relational propertyContext changes dynamicallyContext is particularContext arises from activity
  • 21
  • 22
  • 23Negotiate context.
  • 24Time flies like an arrow.Fruit flies like a banana.
  • 25
  • 26Outsource context.
  • 27
  • 28Call: Susan Huntermobile
  • 29Call: Susan HuntermobileHer phone says:Sales meeting ends 10:45Cancel Proceed
  • 30Call: Susan HuntermobileHer phone says:Sales meeting ends 10:45Cancel Proceed
  • 31Allow
  • 32
  • 33Do I contradict myself?Very well, then I contradict myself,I am large, I contain multitudes.Walt Whitman
  • 34
  • 35
  • 36What would an ideal personal assistant do?And how would they know how to do it?
  • 37
  • 38What we talk about when we talk about context, Paul Dourish