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The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners
 

The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners

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    The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners The error of context: everything you think you know is wrong and what to do about it - Giles Colborne, CXPartners Presentation Transcript

    • The error of contextGiles Colborne1
    • 2
    • 3Normal scienceAnomaliesRevolutionary scienceParadigm shift
    • 4
    • 5
    • 6http://www.flickr.com/photos/yourdon/4064143718/
    • 7TimeLocationEnvironmentSocialDeviceActivityIndividualhttp://thenounproject.com/noun/computer/#icon-No115http://thenounproject.com/noun/iphone/#icon-No414
    • 8Context is informationContext can be delineatedContext is stableActivities happen within a context
    • 9
    • 10Context is information
    • 11Context is informationContext is a relational property
    • 12Context can be delineated
    • 13Context can be delineatedContext changes dynamically
    • 14Context is stable
    • 15Context is stableContext is particular
    • 16Activities happen within a context
    • 17Activities happen within a contextContext arises from activity
    • 18Context is informationContext can be delineatedContext is stableActivities happen within a contextContext is a relational propertyContext changes dynamicallyContext is particularContext arises from activity
    • 19TimeLocationEnvironmentSocialDeviceActivityIndividualhttp://thenounproject.com/noun/computer/#icon-No115http://thenounproject.com/noun/iphone/#icon-No414
    • 20Context is informationContext can be delineatedContext is stableActivities happen within a contextContext is a relational propertyContext changes dynamicallyContext is particularContext arises from activity
    • 21
    • 22
    • 23Negotiate context.
    • 24Time flies like an arrow.Fruit flies like a banana.
    • 25
    • 26Outsource context.
    • 27
    • 28Call: Susan Huntermobile
    • 29Call: Susan HuntermobileHer phone says:Sales meeting ends 10:45Cancel Proceed
    • 30Call: Susan HuntermobileHer phone says:Sales meeting ends 10:45Cancel Proceed
    • 31Allow
    • 32
    • 33Do I contradict myself?Very well, then I contradict myself,I am large, I contain multitudes.Walt Whitman
    • 34
    • 35
    • 36What would an ideal personal assistant do?And how would they know how to do it?
    • 37
    • 38What we talk about when we talk about context, Paul Dourish