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HURDLE BUSTERS
HOW TO: Run Social Media campaigns
and follow Facebook Rules
#StartupPhoenix
Create Context
Name
Where are you from
What do you do / working on
How did you hear about Eureka/My talk
Facts:
“A tribe is a group of people connected to one another,
connected to a leader, and connected to an idea. For
millions of years, human beings have been part of one
tribe or another. A group needs only two things to be a
tribe: a shared interest and a way to communicate.”
― Seth Godin, Tribes: We Need You to Lead Us
What is a TRIBE
PeopleHelpingPeople
73% of American adults use social media sites.
People spend 27% of their time online using SM. In America = 16 minutes of every hour.
In 2010, SM passed pornography as the #1 activity online & remains in the top spot
Social Mediageneral Rules
#StartupPhoenix
● Every social site has a culture -
understand, engage, innovate
● USE the Content Rules:
○ 20% rule: Only 1 of 5 posts should be self-discussion
(apply to contest - only 1 in every few should be re-promoting your contest)
● Make sure profile / contest matches business.
○ if you wouldn’t do it offline, don’t do it online
● PLAN & AUTOMATE {Calendar, Hootsuite}
Why have contest / campaigns
● Create fun
● Engage YOUR tribe
● Help brand awareness (grow tribe)
● Gain UGC (User Generated Content)
● Grow email list
● Increase leads
● Make sales
● Test market / product / idea
Dive in: 101 reasons & tips for Facebook contests:
THE RULES: Facebook
● Change OFTEN!!! (google “new facebook contest rules)
● Always start with reading FB Page Guidelines
● NO MORE “like-gating”
● Keep it your YOUR page
○ Cannot give them entries for
posting / sharing to THEIR page
○ You can ask for it, but can’t reward it
FB for Biz: New promotion guidelines (2013)
FB Promotion guidelines & FAQs
THE RULES: DO
● Always include the FB Disclosure (the fine print for legal purposes)
Acknowledgement that the “promotion is in no way sponsored, endorsed or administered by, or
associated with, Facebook.”
● Include “official rules” somewhere obvious
○ Start & end date, way of entry, method of choosing winner, eligibilty (or limitations if any) age requirements, keep it to 18+, etc), & way of
winner announcement.
● Choose words carefully (offer VS give) - read FB policies to decide words to use
● Use a 3rd party app (mobile ready, anywhere accessible)
● Keep it as simple as possible (KISS)
○ Be appropriate for your goal.
● Use posting, liking, commenting as “entries / voting)
○ now allowed, utilize getting people to engage ON YOUR PAGE
● Announce winner on your page (email if possible)
○ Newly added to FB in 2013, use this to build trust and social proof
THE RULES: DON’T
● Break federal, state, local laws
○ IRS FAQs on gift tax
○ DEEP Dive on online contest laws
● Give contest on personal (profile) timeline
● Offer age related content without having blocks
(tobacco, alcohol, firearms, etc)
● Promote medications (or anything that’s not yours)
● Mislead / be spammy / cheesy (about contest or INFO collecting)
● Ask for wrongful “tagging” in photos
○ If they are not in the photo don’t tag them (or ask them to tag
others
Define Goals & objectives
● Goal = WHY you want to do it
● Make sure a contest is BEST way to acheive
○ If your b2b niche, contest may not be best
● pick 1-3 KPI (key performance indicators)
○ you’ll get lost if looking at ALL stats
○ Participants, emails, engagement (comments, conversations, etc), UGC, likes, web
visitors, etc
○ be SMART (specific, measurable, attainable, realistic, time-specific)
○
^ Principle is true for things BEYOND contest...
Decide on Platform
Don’t reinvent the Wheel
● ON Facebook / Insta / Twitter / Pinterest vs APP
○ customize
● 3rd party app options
○ Shortstack
○ SnapApp
○ Pagemodo
○ Wishpond (step by step tutorial)
○ Woobox
○ Heyo
○ Guavabox (b2b)
Decide on Reward
● What type of PEOPLE are you wanting to motivate & attract
MUST MATCH
● Don’t offer an iPad - unless your apple, which you’re not
● Gift cards for YOUR biz can be great
● Create a package
Promote, Engage & Monitor!!!
● Cross promote - your platforms & partners
● Personally engage - chat back
● Make them realize they’re being seen
● Watch KPI - change the way you’re promoting as necessary
○ Consider advertising during this time
Reminder
#StartupPhoenix
● Every social site has a culture -
understand, engage, innovate
● USE the Content Rules:
○ don’t post ONLY about your contest - but do HIGHLIGHT
● PLAN & AUTOMATE {Calendar, Hootsuite}
Contests done right!
More
Extras:
Follow:
Facebook for Business
Hubspot
Social Media Examinar
Wishpond
4 things to consider
Automation:
Hootsuite, Google calendar
TO DO cont...
A) Join: Meetup.com/Eureka-Scottsdale
B) Sept / Oct Talks: Email me with any topics you
may be intersted in...
1) Hashtags: What they are, how to appropriately use them
2) Twitter: Understanding it, using it, Do’s and Dont’s
3) Pinterst: Understanding it, using it, Do’s and Dont’s
What do you want to hear about? Write down or email me:
Hashtags, Facebook Contest, Twitter, Pinterest, Blogging, Wordpress,
Instagram, Graphics help, iPhone tips, creating a website, email
campaigns, OTHER CONTENT
Connect with me
Chelsea Dygert (G+)
252-717-9919
cjdygert@gmail.com
Find me:
twitter / instagram
@cimforgiven
at Local coffee shop
#StartupPhoenix

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How to create social media campaigns and follow Facebook rules

  • 1. HURDLE BUSTERS HOW TO: Run Social Media campaigns and follow Facebook Rules #StartupPhoenix
  • 2. Create Context Name Where are you from What do you do / working on How did you hear about Eureka/My talk
  • 3. Facts: “A tribe is a group of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group needs only two things to be a tribe: a shared interest and a way to communicate.” ― Seth Godin, Tribes: We Need You to Lead Us What is a TRIBE PeopleHelpingPeople 73% of American adults use social media sites. People spend 27% of their time online using SM. In America = 16 minutes of every hour. In 2010, SM passed pornography as the #1 activity online & remains in the top spot
  • 4. Social Mediageneral Rules #StartupPhoenix ● Every social site has a culture - understand, engage, innovate ● USE the Content Rules: ○ 20% rule: Only 1 of 5 posts should be self-discussion (apply to contest - only 1 in every few should be re-promoting your contest) ● Make sure profile / contest matches business. ○ if you wouldn’t do it offline, don’t do it online ● PLAN & AUTOMATE {Calendar, Hootsuite}
  • 5. Why have contest / campaigns ● Create fun ● Engage YOUR tribe ● Help brand awareness (grow tribe) ● Gain UGC (User Generated Content) ● Grow email list ● Increase leads ● Make sales ● Test market / product / idea Dive in: 101 reasons & tips for Facebook contests:
  • 6. THE RULES: Facebook ● Change OFTEN!!! (google “new facebook contest rules) ● Always start with reading FB Page Guidelines ● NO MORE “like-gating” ● Keep it your YOUR page ○ Cannot give them entries for posting / sharing to THEIR page ○ You can ask for it, but can’t reward it FB for Biz: New promotion guidelines (2013) FB Promotion guidelines & FAQs
  • 7. THE RULES: DO ● Always include the FB Disclosure (the fine print for legal purposes) Acknowledgement that the “promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.” ● Include “official rules” somewhere obvious ○ Start & end date, way of entry, method of choosing winner, eligibilty (or limitations if any) age requirements, keep it to 18+, etc), & way of winner announcement. ● Choose words carefully (offer VS give) - read FB policies to decide words to use ● Use a 3rd party app (mobile ready, anywhere accessible) ● Keep it as simple as possible (KISS) ○ Be appropriate for your goal. ● Use posting, liking, commenting as “entries / voting) ○ now allowed, utilize getting people to engage ON YOUR PAGE ● Announce winner on your page (email if possible) ○ Newly added to FB in 2013, use this to build trust and social proof
  • 8. THE RULES: DON’T ● Break federal, state, local laws ○ IRS FAQs on gift tax ○ DEEP Dive on online contest laws ● Give contest on personal (profile) timeline ● Offer age related content without having blocks (tobacco, alcohol, firearms, etc) ● Promote medications (or anything that’s not yours) ● Mislead / be spammy / cheesy (about contest or INFO collecting) ● Ask for wrongful “tagging” in photos ○ If they are not in the photo don’t tag them (or ask them to tag others
  • 9. Define Goals & objectives ● Goal = WHY you want to do it ● Make sure a contest is BEST way to acheive ○ If your b2b niche, contest may not be best ● pick 1-3 KPI (key performance indicators) ○ you’ll get lost if looking at ALL stats ○ Participants, emails, engagement (comments, conversations, etc), UGC, likes, web visitors, etc ○ be SMART (specific, measurable, attainable, realistic, time-specific) ○ ^ Principle is true for things BEYOND contest...
  • 10. Decide on Platform Don’t reinvent the Wheel ● ON Facebook / Insta / Twitter / Pinterest vs APP ○ customize ● 3rd party app options ○ Shortstack ○ SnapApp ○ Pagemodo ○ Wishpond (step by step tutorial) ○ Woobox ○ Heyo ○ Guavabox (b2b)
  • 11. Decide on Reward ● What type of PEOPLE are you wanting to motivate & attract MUST MATCH ● Don’t offer an iPad - unless your apple, which you’re not ● Gift cards for YOUR biz can be great ● Create a package
  • 12. Promote, Engage & Monitor!!! ● Cross promote - your platforms & partners ● Personally engage - chat back ● Make them realize they’re being seen ● Watch KPI - change the way you’re promoting as necessary ○ Consider advertising during this time
  • 13. Reminder #StartupPhoenix ● Every social site has a culture - understand, engage, innovate ● USE the Content Rules: ○ don’t post ONLY about your contest - but do HIGHLIGHT ● PLAN & AUTOMATE {Calendar, Hootsuite} Contests done right! More
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  • 15. Extras: Follow: Facebook for Business Hubspot Social Media Examinar Wishpond 4 things to consider Automation: Hootsuite, Google calendar
  • 16. TO DO cont... A) Join: Meetup.com/Eureka-Scottsdale B) Sept / Oct Talks: Email me with any topics you may be intersted in... 1) Hashtags: What they are, how to appropriately use them 2) Twitter: Understanding it, using it, Do’s and Dont’s 3) Pinterst: Understanding it, using it, Do’s and Dont’s What do you want to hear about? Write down or email me: Hashtags, Facebook Contest, Twitter, Pinterest, Blogging, Wordpress, Instagram, Graphics help, iPhone tips, creating a website, email campaigns, OTHER CONTENT
  • 17. Connect with me Chelsea Dygert (G+) 252-717-9919 cjdygert@gmail.com Find me: twitter / instagram @cimforgiven at Local coffee shop #StartupPhoenix