Mapping the information landscape: techniques from the Bibliotek project by Andrew Whitworth

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Mapping the information landscape: techniques from the Bibliotek project by Andrew Whitworth

  1. 1. Mapping the information landscape: as librarians learn about and manage change Andrew Whitworth, University of Manchester Maria-Carme Torras i Calvo, Høgskolen i Bergen Bodil Moss, Høgskolen i Bergen Nazareth Amlesom Kifle, Høgskolen i Bergen Terje Blåsternes, Universitet i Stavanger
  2. 2. Structure of workshop 15 mins: Introduction - why mapping? 10 mins: Aims and objectives of the Bibliotek i Endring project 30 mins: Practical, using Ketso
  3. 3. Mapping landscapes
  4. 4. A map is not ‘objective’ - what goes on it is a question of selection. What is the purpose of the map?; who are the audience for a map? Mapping landscapes
  5. 5. Mapping as a learning tool Concept mapping.... a “map of cognition” (Wandersee) Other forms of visual imagery can help promote reflection and reveal the taken-for-granted
  6. 6. To understand innovation… …it is necessary to understand practice… …and how practices are collectively developed within the library as an information landscape (Lloyd 2010).
  7. 7. Context and landscape The organisation must be seen as a lived experience, continually constructed by practices developed within an environment. This environmental context will be unique from organisation to organisation. Each workplace is therefore a unique “information landscape” (Lloyd 2010); a dynamic environment comprised of practices that construct, move, validate and transform information.
  8. 8. Questions to ask… In a given context… What resources are available? Who can influence practice? How is innovation retarded as well as promoted?
  9. 9. Resources in the landscape
  10. 10. The BiE project: background Change management in libraries Two case studies over 15 month period Funded by Nasjonalbiblioteket (the National Library), Norway
  11. 11. Phase 1: social network analysis
  12. 12. Main phase Iterative concept mapping Observing change in the information landscape — the impact of practice Process ongoing until Sept 2014 so no ‘results’ yet
  13. 13. Practical session: Ketso www.ketso.com Brief background Can give structure to the mapping process
  14. 14. Advantages… Allows groups to collectively create a map, rather than relying on a scribe Durable, but also easily adjustable Produces data for analysis, but also makes (other) data instantly visible
  15. 15. BiE’s data set Minutes of meetings and other documents?
  16. 16. Let’s use it… Focus of the exercise: How can we use ‘positive disruption’ to improve libraries? • Green leaves: What aspects of library practice need improvement? • Brown: What assets do we have to draw on? • Grey: What is blocking change? • Yellow: What ‘positive disruption’ might address these blockages?
  17. 17. Once the maps are drawn Have a look at another group’s map Use the other symbols (ticks, exclamation marks, hazards) to indicate new ideas, areas of agreement or disagreement
  18. 18. ‘Ketso’ means ‘action’… …so at the end, take one of the cards and write on it one action that you will try to take, once back in the workplace
  19. 19. Conclusions One tool for understanding change management … there are others Taking an alternative view of CPD and AR — this is itself an innovation Emphasis on informal workplace learning and continuous adjustment rather than set-piece training
  20. 20. Thank you Drew, Maria-Carme, Bodil, Nazareth & Terje

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