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  • 1. Mapping the information landscape: as librarians learn about and manage change Andrew Whitworth, University of Manchester Maria-Carme Torras i Calvo, Høgskolen i Bergen Bodil Moss, Høgskolen i Bergen Nazareth Amlesom Kifle, Høgskolen i Bergen Terje Blåsternes, Universitet i Stavanger
  • 2. Structure of workshop 15 mins: Introduction - why mapping? 10 mins: Aims and objectives of the Bibliotek i Endring project 30 mins: Practical, using Ketso
  • 3. Mapping landscapes
  • 4. A map is not ‘objective’ - what goes on it is a question of selection. What is the purpose of the map?; who are the audience for a map? Mapping landscapes
  • 5. Mapping as a learning tool Concept mapping.... a “map of cognition” (Wandersee) Other forms of visual imagery can help promote reflection and reveal the taken-for-granted
  • 6. To understand innovation… …it is necessary to understand practice… …and how practices are collectively developed within the library as an information landscape (Lloyd 2010).
  • 7. Context and landscape The organisation must be seen as a lived experience, continually constructed by practices developed within an environment. This environmental context will be unique from organisation to organisation. Each workplace is therefore a unique “information landscape” (Lloyd 2010); a dynamic environment comprised of practices that construct, move, validate and transform information.
  • 8. Questions to ask… In a given context… What resources are available? Who can influence practice? How is innovation retarded as well as promoted?
  • 9. Resources in the landscape
  • 10. The BiE project: background Change management in libraries Two case studies over 15 month period Funded by Nasjonalbiblioteket (the National Library), Norway
  • 11. Phase 1: social network analysis
  • 12. Main phase Iterative concept mapping Observing change in the information landscape — the impact of practice Process ongoing until Sept 2014 so no ‘results’ yet
  • 13. Practical session: Ketso www.ketso.com Brief background Can give structure to the mapping process
  • 14. Advantages… Allows groups to collectively create a map, rather than relying on a scribe Durable, but also easily adjustable Produces data for analysis, but also makes (other) data instantly visible
  • 15. BiE’s data set Minutes of meetings and other documents?
  • 16. Let’s use it… Focus of the exercise: How can we use ‘positive disruption’ to improve libraries? • Green leaves: What aspects of library practice need improvement? • Brown: What assets do we have to draw on? • Grey: What is blocking change? • Yellow: What ‘positive disruption’ might address these blockages?
  • 17. Once the maps are drawn Have a look at another group’s map Use the other symbols (ticks, exclamation marks, hazards) to indicate new ideas, areas of agreement or disagreement
  • 18. ‘Ketso’ means ‘action’… …so at the end, take one of the cards and write on it one action that you will try to take, once back in the workplace
  • 19. Conclusions One tool for understanding change management … there are others Taking an alternative view of CPD and AR — this is itself an innovation Emphasis on informal workplace learning and continuous adjustment rather than set-piece training
  • 20. Thank you Drew, Maria-Carme, Bodil, Nazareth & Terje