Increase Collaboration and
Innovation through IDEAthon
An Idea Management Portal Solution by
Presented by: Nirav Shah
Desi...
Topics
• Ideas and their “Inception”
• Need for an Ideation Framework
• IDEAthon – Idea Management Portal Framework
• Demo...
Ideas and their “inception”
“
What is the most resilient parasite?
Bacteria? A virus? An intestinal worm?
An idea. Resilie...
Business ideas come from everywhere
Ideas
Website, brochures
Events
Sales ExecutiveIT Administrator
Face-to-face
meeting
O...
Successful implementation of employee/customer ideas
• How? Setting up 80/20
Innovation Time-off
Model (ITO)
• Each employ...
Need for an Ideation Framework
6
Break free from idea “silos”
Employees
Customers
Partners
Competitors
Idea sources
7
Most good
business ideas
fail
to see ...
Proprietary vs. customized ideation tools
Proprietary
Advantages Disadvantages
Intuitive
UI
Feature-rich
Limited users
sup...
Ideation through customized portal: an example
• Bayer AG
– Received 9000 ideas in 4 years
– Even one full day spent evalu...
Liferay-based Idea Management Portal Framework
10
A highly customizable, open source-based
collaborative portal framework to collect,
socialize, enhance, measure and reward...
IDEAthon features – customizable framework
Idea management
Idea capture, review, approve/reject
Resource & Funds managemen...
IDEAthon architecture
13
Ideas and Challenges
Management
Social Features
(Web 2.0)
Faceted
Search and Tagging
Profile Acti...
IDEAthon summary
Benefits • Cost-effective (no per user license)
• Easy to customize,
• Intuitive, rich UI platform
Advant...
Presented by: Ajeet Singh
Designation: Senior Liferay Consultant
Demo!
15
Case Study – Leading US Bank
(Liferay-based Innovation Portal)
16
Liferay-based Innovation Portal
• Client Overview
– Client is the 4th largest bank in the US by assets & 2nd largest by
ma...
Liferay-based Innovation Portal
• Key Features
– Standardized Infrastructure Foundation
• Migrations from MySQL to Oracle ...
Liferay-based Innovation Portal
19
Liferay-based Innovation Portal
• Key Benefits
– Increased collaboration in sharing ideas and suggestions
• Within six mon...
Case Study – Leading Software Product and Services Company
(Liferay-based Community Portal)
21
Liferay-based Community Portal
Idea Management
Bookmarks
Community Portal (Liferay)
Blogs
FB
Portal/Web Apps
Forums
Twitte...
Questions?
info@cignex.com
23
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Increase Collaboration and InnovationThrough Ideathon - An Idea Management Portal Solution

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Employees, customers and partners are a major source of ideas on products, services, policies etc. Are you harnessing these ideas effectively for the benefit of the organization?
By adopting Liferay - based IDEAthon Solution by CIGNEX Datamatics, the Loans Division of a leading US Bank centralized the process using an intuitive, collaborative, workflow-based, and actionable framework. This raised the confidence of the participants and increased the idea contributions by 100% within six months!
IDEAthon is a highly customizable, configurable, and collaborative approach to collect, enhance, track, measure, and reward ideas. IDEAthon can be a standalone application or can be integrated with an organization’s intranet, extranet, and partner/customer portals.

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Increase Collaboration and InnovationThrough Ideathon - An Idea Management Portal Solution

  1. 1. Increase Collaboration and Innovation through IDEAthon An Idea Management Portal Solution by Presented by: Nirav Shah Designation: Sr. Marketing Director Email/Phone: nirav.shah@cignex.com Presented by: Ajeet Singh Designation: Sr. Liferay Consultant Email/Phone: Ajeet.singh@cignex.com 1
  2. 2. Topics • Ideas and their “Inception” • Need for an Ideation Framework • IDEAthon – Idea Management Portal Framework • Demo – IDEAthon • Case Study • Q&A 2
  3. 3. Ideas and their “inception” “ What is the most resilient parasite? Bacteria? A virus? An intestinal worm? An idea. Resilient... highly contagious. Once an idea has taken hold of the brain, it's almost impossible to eradicate. An idea that is fully formed - fully understood - that sticks.” CREDIT: Inception (2010) by Warner Brothers, Legendary Pictures & Syncopy 3
  4. 4. Business ideas come from everywhere Ideas Website, brochures Events Sales ExecutiveIT Administrator Face-to-face meeting Online feedback Partner Employee 2Employee 1 Customer 2 Competitor Ideas derived from multiple thinking hats “I think it would be a great idea if we could import data from excel or .csv. It would save us a lot of time and make life easier.” Customer 1 “I was wondering if it was possible to have an advanced report that provides in-depth information.” Product has problem Localized support…. “Let’s offer free exhibition space to all our B2B prospects within the state.” “A lot of our machines are simply idling. Why don’t we shut down non-critical servers a few hours a day and try saving on some energy bills.” “Let’s offer a flat 50% discount to existing customers on a first come first serve basis.” 4
  5. 5. Successful implementation of employee/customer ideas • How? Setting up 80/20 Innovation Time-off Model (ITO) • Each employee spends 20% time per week on “personal” projects not related to their work • How? Sharepoint 2010 and FAST Search Server 2010 for communication between employees and divisions • Enhanced wiki capabilities, MySite pages, people search feature • How? By engaging 3500, 7-person teams to contribute their ideas • Gave out $4.7 million in cash prizes • How? Direct discussions with consumers and business clients in new products creation Results • Half of all new projects in 2005 resulted from above • Major successes: Gmail, Google News, Adsense • Innovative new cameras, Smartphones and tablets • Employee ideas resulted in more than $20 million in cost savings and revenue-generating improvements • Innovative features in cooking range, washing machines, other consumer appliances 5
  6. 6. Need for an Ideation Framework 6
  7. 7. Break free from idea “silos” Employees Customers Partners Competitors Idea sources 7 Most good business ideas fail to see the light of the day due to siloed thinking and lack of centralized management Outcome Suggestion box Business Meeting Emails Surveys Need for a Centralized Ideation Framework “Siloed” methods to generate ideas Client feedback Proposals
  8. 8. Proprietary vs. customized ideation tools Proprietary Advantages Disadvantages Intuitive UI Feature-rich Limited users support Ideation workflow not automated Costly on a per user basis Customized Advantages Disadvantages Supports unlimited users Mobile-ready Relevant to corporate culture Custom development Not relevant to corporate culture Integrates with in-house web applications vs. 8
  9. 9. Ideation through customized portal: an example • Bayer AG – Received 9000 ideas in 4 years – Even one full day spent evaluating each of 9,000 ideas would add up to almost 25 years!!! • Solution – Developed an Intranet portal called Triple-i: Inspiration, Ideas, Innovation – Bayer’s worldwide 108,000 employees sent ideas to a team of innovation experts in headquarters – Each idea has to PASS 5 basic questions before moving towards serious development • Is the idea feasible? Is it really a new idea? Is there a need in the market? What is the benefit for the consumer? Does the idea fit with the company’s focus, mission and portfolio? Source: http://www.forbes.com/2010/03/15/bayer-employee-innovation-leadership-managing-engagement.html 9
  10. 10. Liferay-based Idea Management Portal Framework 10
  11. 11. A highly customizable, open source-based collaborative portal framework to collect, socialize, enhance, measure and reward the ideas benefiting the organizational culture 11
  12. 12. IDEAthon features – customizable framework Idea management Idea capture, review, approve/reject Resource & Funds management Administration Roles and permission, Dashboard/workflow Theme development Collaboration Votes/Likes/Dislikes Integration Security - LDAP/IAM Apps – Portals, Website etc.. Search Simple and advanced Accessibility Devices, browsers accessibility Managing the entire life cycle of ideas 12
  13. 13. IDEAthon architecture 13 Ideas and Challenges Management Social Features (Web 2.0) Faceted Search and Tagging Profile Activity and Tracking Admin Portlet (Workflow/User Management) MOSS (i.e. Intranet) SSO (i.e. SAML) Directory (i.e. LDAP) Interface Layer Ideation Portal Framework Presentation Layer UI Components Web Analytics Reporting 3rd Party Components Software Product Version Software Product Version Portal Framework Liferay 6.2 Database MySQL 5.1 Webserver Apache 2.2 Workflow/UI Kaleo and AUI 1.5 Access Control Audit Trail Archiving
  14. 14. IDEAthon summary Benefits • Cost-effective (no per user license) • Easy to customize, • Intuitive, rich UI platform Advantages • Integration flexibility - existing intranet/extranet • Proprietary or Open Source • Support for unlimited users • Mobile-readiness/Device accessibility Features • Customizable • Workflow • Dashboard – Status, Charts • Collaborative - Social/Web2.0 14
  15. 15. Presented by: Ajeet Singh Designation: Senior Liferay Consultant Demo! 15
  16. 16. Case Study – Leading US Bank (Liferay-based Innovation Portal) 16
  17. 17. Liferay-based Innovation Portal • Client Overview – Client is the 4th largest bank in the US by assets & 2nd largest by market capitalization dealing with Community Banking, Wholesale Banking, Wealth, Brokerage & Retirement – 281,000 employees & over 70 million customers • Challenges Faced – Client’s loan processing division (with 4 divisions and 400 employees) was considered least innovative – Need for aggressive roll-out plan – Lack of user-friendly features like video blog – SSO integration to avoid multiple credentials 17
  18. 18. Liferay-based Innovation Portal • Key Features – Standardized Infrastructure Foundation • Migrations from MySQL to Oracle and Liferay Tomcat webserver to Liferay JBoss application server • Integrations with SSO to existing version of Liferay – Rich User Interface • Themes and plugins • Features exclusively targeting employee efficiency (ex: Contests, OpenInviter) • Video blog with live streaming • 3D graphics in dashboard • Meeting management system to create, discuss and take actions 18
  19. 19. Liferay-based Innovation Portal 19
  20. 20. Liferay-based Innovation Portal • Key Benefits – Increased collaboration in sharing ideas and suggestions • Within six months of the launch, over 700 ideas (100% increase) were submitted outperforming every other division of client – Cost reduction across • Licenses, maintenance and support – No change in existing infrastructure – Robust and on schedule roll-out of the innovative portal 20
  21. 21. Case Study – Leading Software Product and Services Company (Liferay-based Community Portal) 21
  22. 22. Liferay-based Community Portal Idea Management Bookmarks Community Portal (Liferay) Blogs FB Portal/Web Apps Forums Twitter Videos Syndication Themes SSO Ideas Module Customer Portal Salesforce.com SiteMinder (Identity Provider) Other Modules Client’s Website Ideas Post/View/Vote/Comment Community mapping (Web Services) RegistrationAuthentication Benefits Collaboration Leading to Product Innovation 22
  23. 23. Questions? info@cignex.com 23

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