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Top 10 Use Cases of Alfresco

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Alfresco based enterprise solutions aimed at solving business needs of enterprise content management. This highlights how CIGNEX Datamatics has helped clients across various industries in developing …

Alfresco based enterprise solutions aimed at solving business needs of enterprise content management. This highlights how CIGNEX Datamatics has helped clients across various industries in developing Alfresco based various enterprise solutions such as Knowledge Management Portal, Staffing Workflow Solution, Invoice Approval, Research Portal, Web Brand Portal, Contracts Management, and more.

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  • A leading Auto-parts company, with more than 15,000 employees across USA was facing challenges like high poor vendor management; re-work of contracts, excessive paperwork, lack of physical security and time consuming contract management process. Our Contract Management Solution helped them in integration with supplier network for various approved product lines, management of various policies and agreements with Alfresco’s Out of Box functionality and creating transparent workflows with continuous tracking, identifying bottlenecks and accelerating business decisions
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    • 1. Top 10 Use Cases of Alfresco to Enhance your IT Ecosystem April 4, 2013 Joe Tong Partner Marketing - Alfresco Harish Ramachandran VP – Global Presales & Co-Founder CIGNEX Datamatics
    • 2. CIGNEX Datamatics Confidential www.cignex.com Alfresco Overview 2
    • 3. CIGNEX Datamatics Confidential www.cignex.com Alfresco - Overview 3 Alfresco is now the largest open source content management company in the world Founded in 2005, with offices in London & Atlanta Over 3 million community downloads 250+ global channel partners 2,500 customers in 55 countries, including…
    • 4. CIGNEX Datamatics Confidential www.cignex.com Alfresco - Overview 4 The Alfresco Platform Document Management Capture, share & retain corporate content, including documents, video, images & graphics files Records Management Ensure governance, compliance and retention of company or government records Web Content Services Author, collaborate & publish to Drupal, Liferay, JBoss Portal or your custom web app Enterprise Collaboration Create, share, collaborate, iterate & discuss content. Then publish to social channels. Open Source Platform Build content-rich apps and websites using RESTful APIs or Java & open standards like CMIS & JSR 168
    • 5. CIGNEX Datamatics Confidential www.cignex.com Use Case #1 Travel & Hospitality – Hospitality Portals for 7 Hotel Brands 5
    • 6. CIGNEX Datamatics Confidential www.cignex.com Hospitality Portals for 7 Hotel Brands • Challenges Faced – Improve Revenue Per Available Room (RevPAR) – Emotional connection with guests – Lead time for making offers to customers/channel partners • Solution Highlights – Integration with Document Management & Web Content Management – Content repository, search & access – Flexible architecture, data security, multi-lingual & multi-currency support 6
    • 7. CIGNEX Datamatics Confidential www.cignex.com Use Case #2 Gaming Company – WCM & DAM Solution 7
    • 8. CIGNEX Datamatics Confidential www.cignex.com Gaming Company – WCM & DAM Solution • Challenges Faced – No single data source for effective marketing and up-selling programs, – Duplication of the games assets on various sites high infrastructure costs for hosting them – Time consuming process for content approval, ratings and legal check – Maintaining security and stability of digital asset fleet • Solution Highlights – Rich CMS with ease of integration to external applications – Unified Consumer Database (UCD) for various targeted marketing campaigns – Legal Risk elimination and content filtering based on user’s age 8
    • 9. CIGNEX Datamatics Confidential www.cignex.com Use Case #3 Confectionary Company – Sales & Marketing Portal 9
    • 10. CIGNEX Datamatics Confidential www.cignex.com Confectionary Company – Sales & Marketing Portal • Challenges Faced – Clients’ R&D department used SAP RPM which lacked collaborative features – Absence of workflow functionalities – Difficulty in managing access rights – Decentralized content leading to higher maintenance and overheads • Solution Highlights – Integrated collaborative research portal – Custom slide viewer – Easy document & metadata search – Workflow, access rights, content & page management 10
    • 11. CIGNEX Datamatics Confidential www.cignex.com Use Case #4 Online University – Learning Management System 11
    • 12. CIGNEX Datamatics Confidential www.cignex.com Online University – Learning Management System • Challenges Faced – Disparate content platforms across business units • Lost opportunity of content reusability • High maintenance cost due to proprietary and home grown systems • Convert disparate formats to the PDF, Doc etc. – Interoperability with rich user interface • Solution Highlights – Specialized content and content transformation workflow with rules and actions – Automatic version control, Inline preview, Live page editing & scheduling – SEO, Multi-tier search 12
    • 13. CIGNEX Datamatics Confidential www.cignex.com Use Case #5 Insurance Sector - Knowledge Management Portal 13
    • 14. CIGNEX Datamatics Confidential www.cignex.com Insurance Sector - Knowledge Management Portal • Challenges Faced – No centralized application for managing business documents internally leading to challenges like • Low productivity • High manual operations • Low security and high vulnerability during processing • Solution Highlights – Integrated collaborative Knowledge Management Portal by integrating Alfresco • Document Approval Workflow – Document tagging with Advanced search – Drag n drop – Browser plugin to upload content from web • User Permission, Security & Administration – LDAP authentication – External users registration workflow 14
    • 15. CIGNEX Datamatics Confidential www.cignex.com Use Case #6 County Portal for Citizens 15
    • 16. CIGNEX Datamatics Confidential www.cignex.com County Portal for Citizens • Challenges Faced – High cost of license (AMC) and maintenance of the portal – Upgrades were time consuming and complex • Low efficiency • Poor speed of rolling out changes / information to citizens • Solution Highlights – Custom migration tool automating 98%+ of content / data migration – Integration with external systems including SAP, Filenet, Elavon Payment gateway and Recware – Single Sign On (SSO) and in-line editing of Alfresco web content from portal interface 16
    • 17. CIGNEX Datamatics Confidential www.cignex.com Use Case #7 Semiconductor Company – WCM/CMS Portal 17
    • 18. CIGNEX Datamatics Confidential www.cignex.com Semiconductor Company – WCM/CMS Portal • Challenges Faced – Absence of a workflow functionality – Multisite data centers causing high cost structure – Content publish transmission was manually and time comsuming • Solution Highlights – Integrating legacy systems with the Alfresco CMS – Roll out new CMS features such as: • Import/Export metadata in spreadsheet • Akamai cache purge in deployment • Advance search for WCM – Migration of all the applications and data, on an as-is basis from Documentum to Alfresco WCM by using our Migration Toolkit 18
    • 19. CIGNEX Datamatics Confidential www.cignex.com Use Case #8 Healthcare Company – Staffing Workflow Solution 19
    • 20. CIGNEX Datamatics Confidential www.cignex.com Healthcare Company – Staffing Workflow Solution • Challenges Faced – Poor operational efficiency & productivity due to semi-automated system • Ineffective cross checking of credentials or miscommunication among various team members / users – Expensive – high cost of license and maintenance • Solution Highlights – Smooth migration from proprietary DM (Imscan) to Alfresco ECM with increased functionalities – Integration with – 3rd party App (ViewOne Pro) / RightFax for fax data – Improved Security – SSO through LDAP authentication / Access rights control 20
    • 21. CIGNEX Datamatics Confidential www.cignex.com Use Case #9 Auto Parts Company – Contract Management Solution 21
    • 22. CIGNEX Datamatics Confidential www.cignex.com Alfresco based Contract Management Solution • Challenges Faced – No centralized application/solution for managing business agreements leading to challenges such as • Low productivity • High manual operations • Low security • Solution Highlights – Contract Approval Workflow • Contract drafting, Advanced search • Drag n drop contract creation and Bulk upload for legacy contract – User Permission, Security & Administration • LDAP authentication for internal users and Secure login for external users • Role based login statistics • Multi-level security for contract approval 22
    • 23. CIGNEX Datamatics Confidential www.cignex.com Use Case #10 Medical Company – Drupal & Alfresco WCM Solution 23
    • 24. CIGNEX Datamatics Confidential www.cignex.com • Challenges Faced – Site performance while data sync & import – Content mapping among the different domains • Solution Highlights – Integration with Document Management & Web Content Management – Content repository, search & access – Flexible architecture, data security, multi domain -central admin support 24 Medical Company – Drupal & Alfresco WCM Solution
    • 25. Making Open Source Work For any queries please contact : info@cignex.com Thank You. Questions?

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