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Case Study on Intranet Migration to Liferay

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Leading IT company CIGNEX Datamatics revamped their Intranet from Liferay Social office to Liferay Community Version 6.0. The new intranet allowed increased communication leading to effective …

Leading IT company CIGNEX Datamatics revamped their Intranet from Liferay Social office to Liferay Community Version 6.0. The new intranet allowed increased communication leading to effective collaboration.

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  • 1. CIGNEX Datamatics Confidential www.cignex.com An Intranet Portal Solution using Liferay 6.x Simple way to stay connected…. Presented by Name: Angana Chatterjee Email: angana.chatterjee@cignex.com Title: Sr. Marketing Consultant
  • 2. CIGNEX Datamatics Confidential www.cignex.com Client Overview • CIGNEX Datamatics is the global leader in Open Source Enterprise Solutions – Portals; – Content; and – Big Data. • Since 2000 CIGNEX Datamatics has focused on Making Open Source Work TM for enterprises using industry-standard open platforms and integrating with existing systems to improve client’s profitability. • CIGNEX Datamatics is headquartered in Santa Clara, USA and is a subsidiary of Datamatics Global Services Ltd. – 400+ employees spread across • India (Ahmedabad, Bengaluru, Mumbai & Gurgaon); • US (Santa Clara, Denver & client sites); and • Singapore 2
  • 3. CIGNEX Datamatics Confidential www.cignex.com Challenges • Lacked CMS capability – Large turn around time for content updates – Affected real time communication and collaboration – Centralized admin control • Difficulty in navigation & searching – Scattered & unstructured knowledge & information – Repeated information – Employees lacked awareness on available information • Look and feel – Theming was missing – Inconsistent page layouts – Lacked user-friendliness • Browser compatibility issues 3 The existing Intranet was developed using Liferay Social Office 5.x, there was a need for redesigning an intranet to address following challenges
  • 4. CIGNEX Datamatics Confidential www.cignex.com Business Objectives • Primary Objectives – Single Collaboration Platform – Centralized Organizational Knowledge Base – Effective (timely) Corporate Communication • Secondary Objectives – Sharing Departmental Information and Resources – Information/Knowledge Sharing – Connecting Employees • Forums • Blogs • Messaging Boards/Corporate Messaging – Internal Branding • Awareness, Usage and Value of Corporate Brand – Updates on Company/Industry • Company News • Business-specific Knowledge • Industry News 4
  • 5. CIGNEX Datamatics Confidential www.cignex.com Intranet Development Lifecycle 5 Conceptualize Create Design Develop Integrate & Deploy • Focus Groups • 1:1 User Survey • Competitive Benchmarking • Requirement Gathering • Brain Storming • Heuristic Evaluations • Technology Evaluation • Wireframes Creation • Information Architecture Planning • Creative Composition • Page Layout • Logo, Icon, Banner design etc. • Web Design Layout • Develop Prototype • Developing HTML, CSS, Images, Scripts, Style Sheets • Incorporating Standards Compatibility • Browser & Platform Compatibility • Theme Integration • Technology Integration • Internal Application Integration • Data migration from Old Portal • PRD • New Features • Use Cases • Basic Sitemap • FRS • Proposed Sitemap • Information Architecture • Design Mock- up • Graphics: logo, icons, banners etc. • HTML mock up pages • CSS, Scripts, Style Sheets • Theme & Layout as per technology Project Management, Requirement Change & Control, Configuration Management, Reviews, Support & Maintenance Deliverables
  • 6. CIGNEX Datamatics Confidential www.cignex.com Solution & Features • Single Collaboration Platform – Creating and sharing knowledge, information, updates • Easy to use & find information – Predictive and easy navigation – Content curators to keep specific pages updated – Faceted search offering search categories – Elaborated profile • Look & Feel – Consistent look and feel across sections • Recreational space-Foyer – Informal discussion boards – Restaurant reviews, ratings & feedback – Classified for buy, sell & rent 6
  • 7. CIGNEX Datamatics Confidential www.cignex.com Welcome to CENTRAL 7 Branded intranet with logo
  • 8. CIGNEX Datamatics Confidential www.cignex.com Predictive and Easy Navigation 8 Mega-Menu Bread-Crumbs Standard Side-Panel Defined Page Structure
  • 9. CIGNEX Datamatics Confidential www.cignex.com Consistent look and feel across sections 9 Uniform Menu across all pages Only 3 & 2 column layout Standardized left panel Uniform Tool Bar with Menu, Widgets & Search Global Search across all pages Message Alert for instant focus
  • 10. CIGNEX Datamatics Confidential www.cignex.com Creating and Sharing Knowledge 10 Building team knowledge base with articles, forums and documents Centralized space for department policies, guidelines and forms Content rating, tagging & commenting
  • 11. CIGNEX Datamatics Confidential www.cignex.com Content curators to keep pages updated 11 Section specific content Admin Zero dependency Flexibility of editing content Separate document library
  • 12. CIGNEX Datamatics Confidential www.cignex.com Faceted Search 12 Global search with categories Advanced search with options
  • 13. CIGNEX Datamatics Confidential www.cignex.com 13 Elaborated Profile Professional & Personal profile pages Contact details at fingertips Invitations & Thank You notes Highlight professional achievements Personal calendar Share personal interests Share pictures & albums
  • 14. CIGNEX Datamatics Confidential www.cignex.com Recreational Space 14 Classifieds section to Buy/Sell/Rent Restaurant reviews enabled with commenting and rating Informal discussion boards to discuss miscellaneous topics
  • 15. CIGNEX Datamatics Confidential www.cignex.com Themes to reflect festivals, seasons etc. all… 15 Smoky Theme US Independence Day ThemeSunflower Theme for Spring Corporate Theme (company specific) Color Theme
  • 16. CIGNEX Datamatics Confidential www.cignex.com Winning Trends Incorporated • Mega Menu or Main Navigation • Content curators to keep specific pages updated • Editorial control of the intranet homepage and other sections • Employee and department team sites • Joining discussions in form of Comments on blogs, forums, articles etc. • Staff directory and employee profile pages • Development process for intranet redesigns • Company and industry news • Consistent navigation and clear IA • Knowledge Sharing • Group Inputs in form of rating and most viewed resources 16
  • 17. CIGNEX Datamatics Confidential www.cignex.com Technology Platform 17 Platform Details Technology Liferay 6.0.6 Platform Server - Linux Cent OS 5.5 Hardware CPU: Intel(R) Xeon(R) CPU E5420 @2.50GHz, RAM: 4GB, Hard Disk: 21 GB Database My SQL 5.0.77 Web server Tomcat 6.0.29 Other Applications mpeg 0.8.2 for video converter, mule 3.1.2 for service expose
  • 18. CIGNEX Datamatics Confidential www.cignex.com Re-usable Components • News & Alerts • Announcements • Bookmarks • Calendar Events • Community Sites • Recent Activities • Employee Directory • Documents • Invites • Knowledge Base • Library • Media Gallery • My Album • PDF Display & Viewer • Polls • Profile • Search Portlet • Thank You Notes • Weather • World Clock 18 All mentioned portlets could be reusable with changes in CSS, and property changes
  • 19. CIGNEX Datamatics Confidential www.cignex.com Portal Visit Statistics – 90 days 19 Type (Measured using Google Analytics) Old Intranet* Redesigned Intranet* Page Visits 9,651 74,745 Unique Visits 1,896 12,914 First Time Visits 1,631 1,808 Returning Visits 8,020 11,106 * Data is for a span of 90 days
  • 20. CIGNEX Datamatics Confidential www.cignex.com Business Objectives Achieved 20 Objectives Achieved (in %) • Primary Objectives – Single Collaboration Platform 75% – Centralized Organizational Knowledge Base 85% – Effective (timely) Corporate Communication 90% • Secondary Objectives – Sharing Departmental Information and Resources 80% – Information/knowledge sharing 80% – Connecting Employees • Forums 95% • Blogs 95% • Messaging boards/corporate messaging 85% – Internal Branding • Awareness, usage and value of corporate brand 60% – Updates on Company/Industry • Company news 100% • Business-specific knowledge 80% • Industry news 80%
  • 21. CIGNEX Datamatics Confidential www.cignex.com Business Benefits • Improved employee productivity – Single Collaboration Platform – Centralized Organizational Knowledge Base – Effective (timely) Corporate Communications • Increased & effective communication & collaboration – Sharing Departmental Information and Resources – Information/Knowledge Sharing – Connecting Employees – Forums – Blogs – Messaging Boards/Corporate Messaging – Internal Branding – Awareness, Usage and Value of Corporate Brand – Updates on Company/Industry – Company News – Business-specific Knowledge – Industry News 21
  • 22. CIGNEX Datamatics Confidential www.cignex.com Thank You. Any Questions ? Making Open Source Work

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