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Manual and Paper based procurement systems are major bottlenecks hurting organizations with Low Productivity. The risk and cost associated with them is too high.Through this presentation CIGNEX ...

Manual and Paper based procurement systems are major bottlenecks hurting organizations with Low Productivity. The risk and cost associated with them is too high.Through this presentation CIGNEX Datamatics showcases how Alfresco (Open Source Enterprise Content Management) can be easily adopted to the environment of Financial Industries. The presentation also showcases Case Examples of Alfresco used by Leading Financial Service Organizations.

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Alfresco for Finance Sector Presentation Transcript

  • 1. Alfresco for the Financial Sector Enterprise-class Open Source content management for Banking, Financial Services & Insurance Presented by: Harish Ramachandran, VP & Head – Presales Kristin Smith, Sales & Marketing Manager CIGNEX Technologies June 9, 2011 CIGNEX - Alfresco Confidential
  • 2. Agenda • Introduction • Alfresco – A comprehensive ECM Suite • CIGNEX Financial Services Case Studies – Document Management & Records Management Case study – Contract and Procurement Management solution – Imaging solution – Integrated Content Management and Portal solution • CIGNEX Overview – Platinum Partner of Alfresco • Q&A CIGNEX - Alfresco Confidential 2
  • 3. Expert Predictions By 2016, Open Source Software (OSS) will be included in mission-critical software portfolios within 99% of Global 2000 enterprises, up from 75% in 2010 By 2015, OSS will be used and adopted to help enable over 60% of platform-as-a-service (PaaS) services By 2014, organizations with effective, open-source community participation will deliver high returns from their open-source investments By 2016, 50% of leading non-IT organizations will use OSS as a business strategy to gain competitive advantage Source: Leading IT Research and Advisory Company Predicts 2011: Open Source Software, the Power Behind the Throne, Nov, 2010 CIGNEX - Alfresco Confidential 3
  • 4. Open Source Software Projects on Total Application Softwareby Software Segment Source: Leading IT Research and Advisory Company, April 2010 CIGNEX - Alfresco Confidential 4
  • 5. ECM Trends • ECM is becoming a component of IT Infrastructure • Compliance and Information retention • Exponential growth of social content • Web2.0 and mobile technologies • Integration and federation of content repositories • Delivery models – SaaS and Open Source CIGNEX - Alfresco Confidential 5
  • 6. Key Challenges • Controlling IT Costs – Costs associated with application software, inter-operability, licensing, upgrades, maintenance • Sophisticated Application Functionality – Increasingly Demanding Customers (internal & external) – Zero downtime – Social Media & Collaboration tools – Centralization of Content & Database • Regulatory & Compliance Requirements – Business Processes/Workflow – Records Management System DoD 5015, SOX, BSA/ AML, etc. CIGNEX - Alfresco Confidential 6
  • 7. Alfresco - Enterprise Content Management (ECM) Alfresco is now the largest private, pure-play open source software company in the world. 3 million+ downloads of Alfresco community 1500+ customers from 43+ countries 200+ global channel partners 19 consecutive quarters of double-digit growth revenue growth founded in 2005 CIGNEX - Alfresco Confidential 7
  • 8. Alfresco - Enterprise Content Management (ECM) CIGNEX - Alfresco Confidential 8
  • 9. Alfresco ECM • Enterprise Collaboration – Social Media & Collaboration Tools – Content Analysis • Web Content Management – Online channel optimization (analytics, social community etc.) – Rich media & Digital Asset Management • Documents and Records Management – Long term archiving & Automation of retention – Compliance Policies – legal, regulatory, industry • BPM/Workflow – Workflow/Business Process Management – Audit Trails CIGNEX - Alfresco Confidential 9
  • 10. Gartner’s ECM Magic Quadrant ECM Magic Quadrant Movement from Sept. 2008 to Nov. 2010LegendPositive Movement MSFT, EMC, Oracle, OpenTextNegative Movement just traded places.Alfresco Movement Hyland AutonomyAlfresco : only XeroxOpen Source Previously Day, now Adobevendor in theGartner ECMMQ Alfresco is the largest Xythos (now Blackboard) positive mover over the past 2 years. CIGNEX - Alfresco Confidential 10
  • 11. CIGNEX Success Stories in theFinancial Services Vertical CIGNEX - Alfresco Confidential 11
  • 12. Leading Japanese Financial Services Alfresco based Documents & Records Management (DM & RM) CIGNEX - Alfresco Confidential 12
  • 13. Document & Records Management • Client Overview – Major global Industrial & Financial conglomerates founded in Japan – Research & Analytics division of the Finance & Securities group publishes around 8,000 reports for US, Europe and Asia • Challenges faced – Existing manual and semi-automated Document Management workflow • Publish financial, research and intra-day reports to customers in English & Japanese – Inefficiencies / overheads due to semi-automated system • Increased emails, reminders and phone calls within group and to Legal – More than 500 employees • No tagging and categorization making document retrieval difficult – Low productivity • Report publishing taking too long • Intra-day publication taking 4–6 hours – Desired turn-around time: 1 – 2 hours – Lack of audit trail • Increased legal risk CIGNEX - Alfresco Confidential 13
  • 14. Document & Records Management • Key Features – Standardized 6-step work-flow • Create • Edit • Supervisor Review • Legal Approval • Publish • Translate – Single Sign On for employees • Eliminated need for separate credentials management – Seamless integration with in- house applications developed on MS .Net technologies CIGNEX - Alfresco Confidential 14
  • 15. Document & Records Management • Key Benefits to Client – Automated, reliable and fully functional solution deployed within 6 months • Robust report publishing system – Reduced time to publish reports by up to 70% • Automated notifications helped in increasing process efficiency – Eliminated vendor lock-in – Reduction in Total Cost of Ownership (TCO) • > 70% over proprietary technologies CIGNEX - Alfresco Confidential 15
  • 16. Leading Financial Services company in Asia Alfresco based Contract Lifecycle and Procurement Management solution CIGNEX - Alfresco Confidential 16
  • 17. Alfresco based CLMS • Client Overview – Leading financial services groups in Asia providing full range of financial services – Operations in more than 15 countries; 14,000 employees worldwide and net earnings of over US$ 2 billion • Challenges faced – Manual, paper based, procurement and contract systems • Low productivity • Time Consuming • Poor Vendor Management – lack of visibility on contract renewal & termination • Re-work • Increasing risks & costs – Lack of physical security – Excessive paper-work – Inability to track contracts and transactions CIGNEX - Alfresco Confidential 17
  • 18. Alfresco based CLMS • Key Features – Powerful online procurement and contract management solution • Transparent workflows – Continuous tracking – Identifying bottle necks – Accelerating decisions • Centralized repository facilitating Contract – Creation – Negotiation – Execution – Administration – Analysis • Support automated procure-to- pay lifecycle – Integration to 3rd party applications – Seamless migration of 5,000+ legacy contracts CIGNEX - Alfresco Confidential 18
  • 19. CLMS Overview Contract Document Contract History Metadata Workflow Approvals Correspondence Compliance CIGNEX - Alfresco Confidential 19
  • 20. Alfresco based CLMS • Key Benefits to Client – Improved operational efficiency • Reduced contract management time • Full control of contract obligations • Integrated tax & legal structures of 6 Asian countries • Support for 3 languages – English – Simplified Chinese – Traditional Chinese • Centralized repository for faster and easier search, retrieval and management – Improved Security, minimized Risk • Automatic Routing for validation / approval • Support online authentication • Ensured contract compliance and adherence to corporate guidelines – Cost Reduction • 70% reduction in cost over proprietary solutions • Control over infrastructure investments • Reduced consumable costs CIGNEX - Alfresco Confidential 20
  • 21. Imaging Solution OverviewLeading Global Financial Services Company CIGNEX - Alfresco Confidential 21
  • 22. Alfresco based Invoice Approval System • Client Overview – Division of a €92 billion company – Leading integrated financial services company – Provides professional re-insurance solutions • Challenges faced – Manual invoice approval system – Low productivity • 1 – 3 weeks taken for processing and approval – Poor operational efficiency • Lack of visibility on status of invoice approval • Inability to track variation in approved budget v/s actual expenses CIGNEX - Alfresco Confidential 22
  • 23. Alfresco based Invoice Approval System • Key Features – Automated Approval Flow • Intelligent business process automation / workflow – Improved security • Access rights control – Simple, user friendly & intuitive • “Auto fill” feature • Eliminated need for scanning and printing documents • Folder structure replicating departmental hierarchies – Intuitively store and locate invoices & other documents • Easy drag and drop functionality CIGNEX - Alfresco Confidential 23
  • 24. Alfresco based Invoice Approval System • Key Benefits to Client – Improved Productivity & Efficiency • Reduced processing time from 1–3 weeks to 15–30 minutes • Centralized repository “I thank the CIGNEX team for – Easier & faster to retrieve, trace and locate the history of their hard work and patience with an invoice all the last minute changes. You – Improved Data Quality guys really made it easy for us • Data integrity and appreciate your team work.” • Capture mandatory information • Reduced dependency on individual Sr. Project Lead – Cost reduction • Low TCO using Open Source – Low Maintenance Cost – Control over Infrastructure investments • Consumables – Elimination of printing and scanning CIGNEX - Alfresco Confidential 24
  • 25. Imaging Solution Trends Alfresco + Ephesoft(Ephesoft is an Open Source Document Capture and Mailroom automation solution) CIGNEX - Alfresco Confidential 25
  • 26. Alfresco + Ephesoft based Solution Ephesoft Processing Documents CMIS Export Scanner Alfresco CIGNEX - Alfresco Confidential 26
  • 27. Integrated Content Management and Portal (ICMP) Alfresco + Liferay Portal (Liferay is an Open Source Portal, Collaboration and Social Business Software) CIGNEX - Alfresco Confidential 27
  • 28. ICMP – Conceptual Overview SSO Services Portal Client Applications Portal Applications ECM | WCM| DAM | ERM Content Services for Portal ECM Platform Content Server Repository CIGNEX - Alfresco Confidential 28
  • 29. Integrated Content Management & PortalBusiness Users System & Network Visitors Administrators Partners Customers SSO Services Static Content Web Server FSR/Web Application Portal Alfresco Web Client Application Portal/Web Apps Firewall IBE Image Video Widget Carousel FB Staging Server Twtr Map & Search Information or Local Flickr Components Attraction RESTful Web Services Content Repository, Business Rules, Security, Workflow, Transformations, Document Lifecycle, Search, Reports 3rd Liferay Framework ECM Party Service Service Authentication Run-Time UI & Authorization Blog SocialHard disk Oracle 10g Alfresco Run-time N/W Page Mini Site The Instances Client Mgmt Management meMedia, XML files APIImages etc. CMS Metadata, Folders, Rules etc. Oracle 10g Liferay Portal Alfresco ECM CIGNEX - Alfresco Confidential 29
  • 30. How CIGNEX can help you! Confidence in our experience to help you. We’ve been delivering Open Source solutions for over 10 years. Global experience. We have completed over 200 Open Source implementations across Global enterprises just like yours. Teamwork. Over 400 people around the world are resources available to make Open Source work for you. Focused on creating solutions with Open Source technologies that save time and money. CIGNEX - Alfresco Confidential 30 30
  • 31. Our offerings portals integration & ESB intranets contract management extranets document managementcontent management records management social collaboration digital asset management mobile apps business process/workflowbusiness intelligence SAP services and more … CIGNEX - Alfresco Confidential 31 31
  • 32. our Alfresco practice • Close working relationship since 2005 – Conduct Alfresco training worldwide • Global Platinum Partner – Deployed over 50 enterprise solutions on Alfresco – Over 50 Alfresco consultants – Developed Accelerators • Migration from Documentum • Contract Lifecycle Mgmt 2010 Alfresco North America Partner of the Year • Achievements 2010 Alfresco APAC – Alfresco “Recognized Developer” Partner of the Year – Authored 3 Alfresco Books – 2010 Alfresco Partner of the Year – 2007 WCM Implementation of the Year – 2008 Best North American implementation of the Year CIGNEX - Alfresco Confidential 32
  • 33. Best Practices for Open Source Adoption External Confidence in Open Source Pilot, Test Drive, Migrate Web Retail sites Core Banking, Internet Banking, Mfg. Process Transactional Automation, … CRM Target Audience Social Media Product / CMS Static websites Websites / Extranet Portals ERP Candidate for Immediate Migration Expand Open Source Adoption Doc. & Rights BI Cloud Management Workflow based Operational applications CRM Corp. Social N/w IMS Internal Intranet Portals CLMS Information oriented Transactional / (Non-critical) Mission-critical Nature of Application CIGNEX - Alfresco Confidential 33 33
  • 34. Summary • ECM is a strategic investment – Should be integrated into overall business strategies and objectives • Open Source ECM, an Enterprise-level alternative to established proprietary software products – Supports open standards & interoperability – Reduces TCO up-to 90% CIGNEX - Alfresco Confidential 34
  • 35. Are you ready to migrate?Interested to learn how Open Source can reduce your Total Cost of Ownership compared to Proprietary Technologies? CIGNEX makes Open Source work, for you! Harish Ramachandran harish@cignex.com Phone # 408.896.1330 Kristin Smith kristin.smith@cignex.com Phone # 781-635-2110 THANK YOU! CIGNEX - Alfresco Confidential 35