Introduction travel 101 chapter 1


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Introduction travel 101 chapter 1

  1. 1. Introduction to Travel Pay Operations
  2. 2. Chapter #1 Introduction to Course
  3. 3. Purpose <ul><li>The Introduction to Travel Pay Operations online course provides general information pertaining to Travel Pay Operations, the regulations and systems used. </li></ul><ul><li>This training includes travel background information, explains the relationship between organizations within the Travel Pay Operations community, discusses overview of operations, capabilities and functionality, common terminology, available documentation and other important aspects supporting Travel Pay Operations functions. </li></ul>
  4. 4. Learning Objectives <ul><li>Understand the scope of Travel Pay Operations and the various functions performed in support of it. </li></ul><ul><li>Introduced to Travel Pay Operations customer base, roles and responsibilities, the functions performed, and the regulatory guidance within Travel Pay Operations. </li></ul><ul><li>Familiar with travel terminology, definitions and acronyms, structure of DoD, reimbursable expenses and understand the concept of operations for Travel Pay Operations. </li></ul>
  5. 5. Course Contents <ul><li>This course contains seven chapters: </li></ul>Systems and Web Sites used in Travel Pay Operations Tools of the Trade 5 Travel Regulations used within the Department of Defense (DoD) Introduction to Travel Regulations and Entitlements 4 Travel claim procedures, method of receipt for documents, logging, computation and upload/download procedures Concept of Operations 3 Explanation of terminology, definitions & acronyms and the organization of the Department of Defense Common Terminology/ Definitions & Acronyms/ Organization Structure of the Department of Defense 2 Course goals and objectives/Mission, Travel Pay Operations Locations, Functions and Responsibilities, Key Leaders/ Organizations supported by Travel Pay Operations Introduction/Welcome to Travel Pay Operations/Our Customers 1 Contents Chapter Title Chapter Number
  6. 6. Welcome to Travel Pay Operations
  7. 7. Travel Pay Operations Mission <ul><li>The mission of Travel Pay Operations is to provide timely and accurate travel payment services to DoD travelers. Travel Pay Operations includes: processing travel entitlements for civilian employees and members of the military of the Department of Defense adhering to current statutory and regulatory requirements defining system and process requirements to implement new statutory, regulatory, and policy initiatives. </li></ul>
  8. 8. Travel Pay Operations Primary Functions <ul><li>Provide prompt and accurate travel payments to travelers authorized reimbursement of travel expenses. </li></ul><ul><li>Ensure proper processing, maintenance, and control of all travel related documents and traveler data . </li></ul><ul><li>Conduct audits of travel transactions and comply with internal control requirements to ensure data security and prevent disclosure of data. </li></ul><ul><li>Data gathering, analyzing, measuring and reporting performance, cost and workload metrics to include reporting for Balanced Scorecard (BSC) measures. </li></ul>
  9. 9. Travel Pay Operations Locations <ul><li>Travel Pay Operations offices are located at DFAS sites in Columbus, Ohio; Indianapolis, Indiana and Rome, New York. </li></ul>
  10. 10. Travel Pay Operations Welcome Message Welcome to DFAS, and thank you for choosing to work in Travel Pay Operations. We appreciate the opportunity to work with you and look forward to the journey as we support our Department of Defense customers (U. S. Army, U. S. Army Reserve and Department of Defense Agencies). The DFAS mission is to direct, approve and perform finance and accounting activities for the Department of Defense. Our Travel Pay Operations mission is to provide timely and accurate payment of travel entitlements for our customers. Our goal is to accomplish the mission with customer satisfaction, and you will be an integral part of this initiative. The training you are about to receive will prepare you to assist us in serving the DoD customer base. In addition to this information, you will be receiving on-the-job training at your particular work site. These tools will enable you to provide accurate, efficient, courteous service to our customers. Thank you again for selecting Travel Pay Operations. It is our privilege to work with you.
  11. 11. Travel Pay Operations Customers
  12. 12. Travel Pay Operations Customers <ul><ul><li>22,764 </li></ul></ul>Civilian PCS <ul><ul><li>249,615 </li></ul></ul>Military PCS (Army Only) <ul><ul><li>802,052 </li></ul></ul>Total 36,616 Navy and DoD Agencies (including Defense agencies such as DFAS, Defense Logistics Agency, etc.) 515,821 Army (Active, Reserve and Contingency TDY) # of Vouchers Processed FY 09 Customer
  13. 13. Travel Pay Operations Customers <ul><ul><li>TPO Rome </li></ul></ul>Military PCS (Army Only) <ul><ul><li>TPO Columbus </li></ul></ul>Civilian PCS (Army, DoD Agencies and Navy WCF only) <ul><ul><li>TPO Rome </li></ul></ul>Remainder of DoD Agencies TPO Indianapolis U. S. Army Reserve Command and The Office of Chief of Army Reserve, U. S. Navy (working capital fund) and DoD Agencies that include DLA, DCAA and DCMA. TPO Rome Active Army (includes civilian employees of active Army organizations) Processing Office Customers
  14. 14. Total Number of Payments In total, DFAS paid approximately 802,052 travel vouchers to DOD customers located throughout the world!