Capabilities Overview
About The Suddath Companies

                  • Started in 1919


                  • Diversified group of relocation,
  ...
Diversified Business Units
Nationwide Warehouse Locations




Suddath Locations

United Van Lines Locations
Global Network of Strategic Commercial Partners
Suddath Logistics / Centra Worldwide Services


• Global Logistics and Supply Chain Management
• High-level Logistics Proj...
Global Logistics & Project Management

                     •   Logistics project management specializing
                ...
Product Distribution Services

                  • Barcode based inventory control systems
                  • B2B and B2C...
Turn-Key Product Distribution Programs

                                                                                  ...
Reverse Logistics Services

•   Complete returns/RMA management

•   Product inspection and testing

•   Refurbishment sol...
Technology

• Web-based tracking and reporting systems


• Inventory management systems


• 24/7 secure client access


• ...
Back Office & Call Center Services




      •   Billing/Invoicing and Accounts Receivable
      •   B2B & B2C transaction...
Channel Partner Program Support Services
We perform all inventory management, product
fulfillment, Kitting, transportation...
Benefits of the Outsourcing Model


• Enter the market rapidly
• Grow market share in a more predictable, expeditious, and...
Key Competitive Advantages

          • Nationwide Infrastructure, Global Partners


          • Advanced IT Systems


   ...
Associations and Memberships
Client References
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2010 Suddath Logistics Capabilities Overview

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Overview of company, outsource services offered, and corporate background.

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2010 Suddath Logistics Capabilities Overview

  1. 1. Capabilities Overview
  2. 2. About The Suddath Companies • Started in 1919 • Diversified group of relocation, transportation, and logistics companies • Headquartered in Jacksonville, FL • 16 locations coast-to-coast • 1,200 employees • Over $300 million in annual revenue
  3. 3. Diversified Business Units
  4. 4. Nationwide Warehouse Locations Suddath Locations United Van Lines Locations
  5. 5. Global Network of Strategic Commercial Partners
  6. 6. Suddath Logistics / Centra Worldwide Services • Global Logistics and Supply Chain Management • High-level Logistics Project Management • International and Domestic Freight Forwarding • Turn-key Warehousing and Fulfillment Programs • Complete Inventory Control • 24/7 Tracking and Reporting on Shipments, Inventory, and Orders • Back Office Services such as Sales Order Processing and Invoicing • Customer Support and Tech Support Call Center • Channel Partner Programs • E-Commerce Solutions
  7. 7. Global Logistics & Project Management • Logistics project management specializing in Aerospace, Hospitality/Development, Facility Transfers, and Energy • Freight Forwarding via Air, Ocean, Ground (LTL/FTL), and Rail • Commercial and Chartered Transport • Import/export document preparation • Customs clearance • Hazardous Materials Shipping • Online Logistics Support and Shipment Tracking
  8. 8. Product Distribution Services • Barcode based inventory control systems • B2B and B2C Order fulfillment • Web-based systems for complete visibility and control • Regional Distribution Hubs • Order Kitting/Packing • Personalized service from Account Manager • Facilitation of bulk and single product shipments • Invoicing and transaction management
  9. 9. Turn-Key Product Distribution Programs End User Financial Fulfillment Services Retail Store Manufacturer Order Traffic Taking Control Distributor Complete After Sales Reseller Inventory Management Services Call Center
  10. 10. Reverse Logistics Services • Complete returns/RMA management • Product inspection and testing • Refurbishment solutions • Product repackaging and labeling • Recycling and liquidation • E-Waste disposal
  11. 11. Technology • Web-based tracking and reporting systems • Inventory management systems • 24/7 secure client access • EDI, XML data sharing • Online ordering capabilities • Web storefront solutions
  12. 12. Back Office & Call Center Services • Billing/Invoicing and Accounts Receivable • B2B & B2C transaction processing • Credit, collections, & cash management • Invoicing and Revenue Reports • First-line tech support • Call center/customer service functions
  13. 13. Channel Partner Program Support Services We perform all inventory management, product fulfillment, Kitting, transportation management, and back office services for customized channel partner programs that include: • Promotional Assistance Programs (Marketing Material Distribution) • Partner and Employee Purchase Programs • Incentive and Awards Programs • Demonstration Unit Programs
  14. 14. Benefits of the Outsourcing Model • Enter the market rapidly • Grow market share in a more predictable, expeditious, and scalable manner, without burdening capital resources • Have variable instead of fixed expenses • Increased visibility of operations through IT systems • Redirect your capital resources to core competencies, such as Marketing, R&D, Manufacturing, Quality Control, Product Development, and Sales • More effectively deal with market seasonality • Be more competitive
  15. 15. Key Competitive Advantages • Nationwide Infrastructure, Global Partners • Advanced IT Systems • Customer Focused • Turn-Key Solutions • Financial Strength • Single Point of Contact
  16. 16. Associations and Memberships
  17. 17. Client References
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