Untangling Web 2.0

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    More than 120 million users log on to Facebook at least once each dayMore than two-thirds of Facebook users are outside of collegeThe fastest growing demographic is 35 years old and older

    . Add RSS feeds from your site and a “donate now” button. Benefits include SEO from Google since pages are searchable.– Add contact form, easy way to volunteer or donate, link to website, testimonials from people your organization has helped and videos.- Publicize fundraising through status updates- Add the “causes” application- Provide regular updatesBuy social ads -- only pay per click, not per impression, and can customize ads to reach users who fit a specific profile– Interact with constituents — if someone leaves a message on your “wall,” thank that person publicly.– Be yourself (authenticity matters!)

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    Untangling Web 2.0 - Presentation Transcript

    1. Untangling Web 2.0
      Get Started in Social Media Without Losing Your Way
      Christine Cupaiuolo | Oct. 21, 2009 Chicago Women In Publishing
    2. What is Social Media?
      Social Media supports the human need for social interaction with technology, transforming broadcast media monologues (one to many) into social media dialogues (many to many).
      - Wikipediahttp://en.wikipedia.org/wiki/Social_media
    3. How is it Different?
      Before
      Here’s what I’m doing (*have you checked out my website?)
      Hire me? (or, for NPO’s: give us money?)
      After
      Here’s what I’m doing (continually share your work, stories, photos – interactive, fun!)
      Here are the results
      Here’s what it means to you (by the way, don’t we know someone in common?)
    4. Social Media Helps You To …
      Manage your personal brand – you are your own media
      Focus on relationships with current – and potential – colleagues
      Share information: Educate others about your work or your organization and learn from others
      Build a more meaningful community
    5. Got It. Where Do I Start?
      ***** The 5 W’s *****
      Why am I doing this*identify purpose
      Who am I trying to reach *identify current & potential contacts, constituents, audience members
      Where do I want to do it *which services are right for me? – ask: where are my peeps?
      What am I going to do there*depends on goals and type of service
      When am I going to do it*what’s a realistic schedule for updating and responding?
    6. What Else Should I Consider?
      Do I have the time to invest in building connections and community – and the patience to stick with it
      Can I handle working with emerging technologies – or find someone who can
      Am I willing to let go of some editorial control
      Do I have an exit strategy
    7. Who’s Networking?
      In 2005, 8 percent of online adults had a profile on a social network site.
      Today, 35 percent do.
      75% of online adults 18-24
      57% of online adults 25-34
      30% of online adults 35-44
      19% of online adults 45-54
      10% of online adults 55-64
      7% of online adults 65 and older
      Source: Pew Internet (Jan. 09)
    8. Have You Heard of This Thing Called Facebook?
      2003: Company Founded
      2005: 5.5 million active users
      2009: 300 million active users
      Let’s repeat!
      2005: 5.5 million active users
      2009: 300 million active users*Fastest growing demographic age 55 and older
      Source: Facebook
    9. How to Network on Facebook
      1. Create a Profile for Yourself; a Group for Member-to-Member Collaboration; a Page for Nonprofit/Business
      2. Separate Your Friends List: Friends / Colleagues
      3. Use Your Privacy Settings
      4. Think Before You Link – But Do Link
      5. Find a Group (or 2 or 10 …) *Use Facebook “Search” for Groups *See What Friends/Colleagues Have Joined
      6. Step-by-step how-to: http://mashable.com/2009/08/14/facebook-networking
    10. Facebook Set-Up for NPO’s
      Build out with RSS feeds; donate button; contact info; volunteer info; website/other social media links; testimonials; photos; videos.
      Communicate with friends and fans — if someone leaves a message on your “wall,” thank that person publicly.
      For set-up tips and advice on raising money and awareness, visit:
      http://www.facebook.com/nonprofits
      http://www.facebook.com/FacebookPages
      http://www.diosacommunications.com/facebookbestpractices.htm
    11. Career Builder Survey: June 2009http://www.reuters.com/article/pressRelease/idUS114180+19-Aug-2009+PRN20090819
      Why Employers Hired Candidates After Screening Online
      Profile provided a good feel for the candidate's personality and fit – 50%
      Profile supported candidate's professional qualifications - 39%
      Candidate was creative - 38%
      Candidate showed solid communication skills - 35%
      Candidate was well-rounded – 33%
      Other people posted good references about the candidate - 19%
      Candidate received awards and accolades - 15%
      Why Employers Disregarded Candidates After Screening Online
      Candidate posted provocative or inappropriate photographs or information – 53%
      Candidate posted content about them drinking or using drugs – 44%
      Candidate bad-mouthed their previous employer, co-workers or clients – 35%
      Candidate showed poor communication skills – 29%
      Candidate made discriminatory comments – 26%
      Candidate lied about qualifications – 24%
      Candidate shared confidential information from previous employer – 20%
    12. DeannaZandt.com
      Author of “Share This!” (2010)
      - Encourages users to blend the professional & the personal = true authentic selves
      Website includes:
      - Blog , Flickr photos Twitter/Facebooklifestream
      • - Links to other social networking sites
    13. Who’s Linked on LinkedIn?
      Company Founded: 2003
      Members Today: 50 million (Reached Oct. 14 – Congratulations, LinkedIn!)
      “When LinkedIn launched in 2003, it took 477 days — almost a year and four months — to reach our first million members. This last million took only 12 days”
      – Jeff Wienerhttp://blog.linkedin.com
    14. What To Do On LinkedIn
      1. Advanced Search – For people, jobs, answers
      2. Search “answers” for sources and trends
      3. Create or join a group
      4. Show off your work
      5. Improve your Google rank just by being there
    15. Who’s Using this Twitter Thing?
      March 2006: Twitter launches
      March 2009: 8 million visitors
      June 2009:20 million visitors
    16. I only have 140 characters. What do I say?
      Be Yourself : Authenticity Matters
      Share Your Expertise
      Reply & Retweet: Twitter is a two-way conversation
      Quality Over Quantity
      “Ambient Awareness” – Clive Thompson
    17. search.twitter.com
    18. Who Do I Follow?
      Search Twitter for people and organizations you know:
      http://search.twitter.com
      Try …
      Twellow: http://www.twellow.com
      Nearby Tweets: http://nearbytweets.com
      Tweet Congress: http://tweetcongress.org
      Twitter Packs: http://twitterpacks.pbworks.com/Non-Profits
      For nonprofit news & tips, follow http://twitter.com/nonprofitorgs
    19. Extra, Extra! Widgets?
      23 percent of social network users have installed a widget application
      18 percent of bloggers have installed applications in their blog templates
      http://apps.wbez.org/blog/
      www.universalmccann.com
    20. Blog + Twitter + Facebook
    21. Wait, How Much Time Does it Take?
      beth.typepad.com
    22. Blogs - Surveys - Webinars Groups - Promotion
      SheWrites.com Writers Community (Ning)
    23. Keep Tabs on the World (& Your Place in It)
      Build your own social media dashboard using iGoogle*
      - News RSS- Twitter- Facebook- Google Alerts - Google Reader- Everyblock.com- Gmail- Flickr- Technorati Search- Twitter Search- Social Media Firehose- *What will you add?*
      • *other services: Pageflakes, Netvibes, Yahoo
    24. All Important Take-Aways
      Listen: Be a Good Friend
      Start Small: Don’t be Afraid to Experiment with New Things
      Plan it Out, But Be Flexible
      Evaluate Returns & Make Changes
      Have Fun!
    25. Last But Not Least: Help Is Available
      Articles & Tool Assessments for NPO’s
      TechSoup.org
      NetSquared.org
      IdealWare.org
      Slideshows
      Slideshare.net
      Helpful Webinars
      DIOSACommunications.com
      TheKbuzz.com
      Charity HowTo.com
      This Presenter (Hi!)
      Christine2.com
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