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ITIL Service Catalog Explained by CompuCom

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Like a restaurant menu, a Service Catalog is a foundation for defining services and communicating with the business; it represents an essential element for ITIL or any process-based IT transformation …

Like a restaurant menu, a Service Catalog is a foundation for defining services and communicating with the business; it represents an essential element for ITIL or any process-based IT transformation initiative. A Service Catalog offers a way to define and publish available services, standardize service fulfillment processes, establish achievable service levels, determine the associated costs, and manage performance

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