RM5 IdM, Centralized Entitlement Management

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One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently

One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently

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  • -Avataan keskitetyn hallinnan edut ja miksi se on toimiva ratkaisu.
  • -Kerrotaan RM5:n ratkaisun perusteet. Mitä sillä voidaan tehdä.

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  • 1. Kuppinger & Cole Webinar 21.04.2010
    One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently
  • 2. ENTITLEMENT MANAGEMENTBrief from Kuppinger & Cole to market the event
    One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently
    As IT is becoming more and more hybrid, we will discuss in this webinar the trends, the changes, and approaches for a holistic entitlement management across different types of applications.
    Entitlement Management, e.g. the management of who is allowed to do what, is a key topic for any organization today. It is about managing entitlements and access in a consistent way.
    However, most approaches today are mainly targeting internal users, internal services and systems, and internal service providers. There are some few others which focus on managing the external world – only.
    However, the reality of IT infrastructures and the business context is increasingly hybrid. There are internal and external users, customers as well as suppliers and partners. There are internal and external services, like SaaS applications. These application are run internally and externally.
    Entitlement Management up to Access Governance, e.g. the management and control of entitlements in IT organizations, has to adopt to these changes and to support any use case. Martin Kuppinger of KuppingerCole will talk about the changing world of IT, becoming increasingly hybrid. He will discuss the trends, the changes, and approaches for a holistic entitlement management across different types of applications. From the KuppingerCole perspective, a consistent approach is mandatory to really being able to manage entitlements in a consistent way and to mitigate risks.
    Afterwards, Christian Sundell of RM5 Software will describe an approach for an integrated entitlement management for different use cases, not only with respect to internal and external users, services, and providers, but as well with focus on how to integrate a business process view with the IT view of this environment. He will describe requirements, best practices, an illustrate this based on customer use cases which are using such approaches today.
  • 3. BUSINESS
    ENTITLEMENT MANAGEMENTBusiness challenge
    How to manage entitlements?
    Enterprise domain
    SUPPORT
    Enterprise
    Resource
    Planning
    Human
    Resources
    Finance &
    Accounting
    Lifecycle domain
    Who
    has
    Access
    to
    What?
    Enterprise
    Data, Content & Asset
    Management
    Value chain domain
    Customer
    Relationship
    Management
    Supplier
    Relationship
    Management
    Palveluita
    tarjoava
    organisaatio
    CUSTOMERS
    SUPPLIERS
    Input
    Output
    Logistics
    Collaborative
    Infrastructure
    Automation
    Product
    Lifecycle
    Management
    Business domain
    DESIGN
    Information system
    PRODUCTION
    Source: TopQuadrant, 2004, modified by RM5
    All rights reserved RM5 Software Oy
  • 4. ENTITLEMENT MANAGEMENT
    Solution: Centralized Entitlement Management for Internal and External Organizations
    application
    e-service
    database
    Circle
    of
    Trust
    repository
    Entitlement
    Management
    Who has access
    to what?
    physical
    resource
    process
    asset
    system
    non-it
    service
    All rights reserved RM5 Software Oy
  • 5. Internal users
    ENTITLEMENT MANAGEMENTFocus on internal users?
    INTERNAL SERVICES
    SINGLE BUSINESS SERVICE PROVIDER
    INTERNAL USERS
    Business
    external
    organization
    All rights reserved RM5 Software Oy
  • 6. Internal users
    external
    organization
    external
    organization
    ENTITLEMENT MANAGEMENTFocus on external users?
    INTERNAL SERVICES
    SINGLE BUSINESS SERVICE PROVIDER
    EXTERNAL USERS
    Business
    External users
    external
    organization
    All rights reserved RM5 Software Oy
  • 7. ENTITLEMENT MANAGEMENTLarge corporation or industry cluster business case?
    SHARED SERVICES
    MULTIPLE BUSINESS SERVICE PROVIDERS
    SHARED USERS
    All rights reserved RM5 Software Oy
  • 8. ENTITLEMENT MANAGEMENT
    Hybrid environment needs a hybrid solution model
    ENTITLEMENT MANAGEMENT MARKET
    EXISTING OFFERING
    Software as a Service delivery model
    NEW OFFERING
    AUTHORIZATION FOR
    SaaS/CLOUD SERVICES
    EXISTING OFFERING
    AUTHORIZATION FOR
    INTERNAL SERVICES
    EXISTING OFFERING
    On-Premise
    delivery model
    Internal services
    External services
    All rights reserved RM5 Software Oy
  • 9. ENTITLEMENT MANAGEMENT
    Value proposition
    RM5 ENTITLEMENT MANAGEMENT OFFERING
    Procure
    Entitlement Management
    as a Service
    Create new business by offering Entitlement Management
    as a Service
    EXISTING
    Software as a Service delivery model
    Manage GRC Improve IAM productivity
    Enable business
    EXISTING
    On-Premise
    delivery model
    Customers
    Managed Service Providers
    GRC= Access Governance, Risk Management and Compliance
    IAM = Identity and Access Management
    All rights reserved RM5 Software Oy
  • 10. ENTITLEMENT MANAGEMENTCore processes in internal usage scenario
    HR process
    Entitlement
    Management
    process
    System resource use
    process
    All rights reserved RM5 Software Oy
  • 11. ENTITLEMENT MANAGEMENTEntitlement governance level – internal users
    HR process
    Traditional IDM view
    Entitlement
    Management
    process
    System resource use
    process
    All rights reserved RM5 Software Oy
  • 12. ENTITLEMENT MANAGEMENTSimplified life-cycles – internal scenario
    HUMAN RESOURCE MANAGEMENT
    TERMINATE
    EMPLOYMENT
    ASSIGN
    JOB ROLE &
    COST UNIT POSITION
    START
    EMPLOYMENT
    CHANGE
    JOB ROLE
    ENTITLEMENT
    MANAGEMENT
    SYSTEM
    TERMINATE
    ENTITLEMENTS
    ASSIGN
    ENTITLEMENTS
    CREATE
    PERSON
    CHANGE
    ENTITLEMENTS
    TARGET SYSTEM
    TERMINATE
    ACCESS
    CREATE
    ACCESS
    UPDATE
    ACCESS
    All rights reserved RM5 Software Oy
  • 13. ENTITLEMENT MANAGEMENTCore processes in external usage scenario
    Sub-contractor process
    Supplier process
    Channel partner
    process
    Stakeholder process
    Customer process
    EM
    process
    System resource use
    process
    All rights reserved RM5 Software Oy
  • 14. ENTITLEMENT MANAGEMENTEntitlement governance levels – external scenario
    Sub-contractor process
    Supplier process
    Channel partner
    process
    Stakeholder process
    Customer process
    EM
    process
    System resource use
    process
    All rights reserved RM5 Software Oy
    Business-centric view
  • 15. ENTITLEMENT MANAGEMENTSimplified life-cycles – external scenario
    CUSTOMER RELATIONSHIP MANAGEMENT
    TERMINATE
    CUSTOMERSHIP
    SELECT
    SERVICES
    DEFINE
    CUSTOMERSHIP
    CHANGE
    CUSTOMERSHIP
    ENTITLEMENT
    MANAGEMENT
    SYSTEM
    TERMINATE
    ENTITLEMENTS
    CREATE USERS
    AND ASSIGN ENTITLEMENTS
    CREATE
    SERVICE AGREEMENT
    CHANGE
    ENTITLEMENTS
    TARGET SERVICE
    TERMINATE
    ACCESS
    CREATE
    ACCESS
    UPDATE
    ACCESS
    All rights reserved RM5 Software Oy
  • 16. ENTITLEMENT MANAGEMENTCore processes in internal & external scenario
    Supplier process
    Supplier process
    HR process
    Partner
    process
    Stakeholder process
    Customer process
    EM
    process
    System resource use
    process
    All rights reserved RM5 Software Oy
  • 17. ENTITLEMENT MANAGEMENTNew application development process
    Supplier process
    Supplier process
    HR process
    Partner
    process
    Stakeholder process
    Customer process
    EM
    process
    System development
    process
    System resource use
    process
    All rights reserved RM5 Software Oy
  • 18. ENTITLEMENT MANAGEMENTNew application sourcing process
    Supplier process
    Supplier process
    HR process
    Partner
    process
    Stakeholder process
    Customer process
    EM
    process
    System development
    process
    System resource use
    process
    System sourcing
    process
    All rights reserved RM5 Software Oy
  • 19. Entitlement
    policy
    modeling
    MANUAL
    E-mail feed
    for manual operation
    Entitlement service configuration and parametrization
    STATIC
    Provisioning to
    middleware or target systems
    Base data import and source system
    data feed
    DYNAMIC
    Policy information service for run-time authorization
    ENTITLEMENT MANAGEMENTKey functionality
    Entitlement request
    and approval process
    ENTITLEMENT
    INFORMATION
    DISTRIBUTION
    ENTITLEMENT
    SERVICE
    MODELING
    Entitlement service
    administration
    Reporting and
    auditing
    All rights reserved RM5 Software Oy
  • 20. ENTITLEMENT MANAGEMENT
    Business Centric Approach
    Advanced
    external users
    management
    Model based
    Process driven
    Service
    providers
    Service
    customers
    Service Agreement
    Business roles
    Services
    Entitlements
    RM5 IdM
    Resources
    Users
    Enable
    delegated
    administration
    Model based
    Software as a Service
    All rights reserved RM5 Software Oy
  • 21. ENTITLEMENT MANAGEMENT
    Entitlement Model
    Organisation
    or person
    Service
    Provider
    Service Customer
    Service Agreement
    Service
    Business
    Role
    Service role
    Entitlement
    All rights reserved RM5 Software Oy
  • 22. ENTITLEMENT MANAGEMENT
    Extending model with Access Object Entitlements
    Organisation
    or Person
    Service
    Provider
    Service
    Customer
    Service Agreement
    Service
    Owner
    Business
    Role
    Access object
    Service Role
    Entitlement
    All rights reserved RM5 Software Oy
  • 23. ENTITLEMENT MANAGEMENT
    Extending model with Power of Attorney
    Organisation
    or person
    Principal
    Agent
    Power of Attorney
    Service
    Provider
    Service
    Customer
    Service Agreement
    Service
    Business
    Role
    Access object
    Service Role
    Entitlement
    All rights reserved RM5 Software Oy
  • 24. Q & A
    RM5 Software Oy
    ID 2137580-5
    Hämeentie 135 A
    FI 00560 Helsinki
    Finland
    www.rm5software.com
    Mr. Markku Montonen
    Chairman & CEO
    Phone: +358 400 612 213
    email: markku.montonen@rm5software.com
    PRODUCT MARKETING & SALES
    Mr. Christian Sundell
    VP, Sales & Marketing
    Phone: +358 40 1966 577
    email: christian.sundell@rm5software.com
    Thank you!