RM5 IdM, Centralized Entitlement Management

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One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently

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  • -Avataan keskitetyn hallinnan edut ja miksi se on toimiva ratkaisu.
  • -Kerrotaan RM5:n ratkaisun perusteet. Mitä sillä voidaan tehdä.
  • RM5 IdM, Centralized Entitlement Management

    1. 1. Kuppinger & Cole Webinar 21.04.2010<br />One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently<br />
    2. 2. ENTITLEMENT MANAGEMENTBrief from Kuppinger & Cole to market the event<br />One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently<br />As IT is becoming more and more hybrid, we will discuss in this webinar the trends, the changes, and approaches for a holistic entitlement management across different types of applications.<br />Entitlement Management, e.g. the management of who is allowed to do what, is a key topic for any organization today. It is about managing entitlements and access in a consistent way.<br />However, most approaches today are mainly targeting internal users, internal services and systems, and internal service providers. There are some few others which focus on managing the external world – only. <br />However, the reality of IT infrastructures and the business context is increasingly hybrid. There are internal and external users, customers as well as suppliers and partners. There are internal and external services, like SaaS applications. These application are run internally and externally. <br />Entitlement Management up to Access Governance, e.g. the management and control of entitlements in IT organizations, has to adopt to these changes and to support any use case. Martin Kuppinger of KuppingerCole will talk about the changing world of IT, becoming increasingly hybrid. He will discuss the trends, the changes, and approaches for a holistic entitlement management across different types of applications. From the KuppingerCole perspective, a consistent approach is mandatory to really being able to manage entitlements in a consistent way and to mitigate risks.<br />Afterwards, Christian Sundell of RM5 Software will describe an approach for an integrated entitlement management for different use cases, not only with respect to internal and external users, services, and providers, but as well with focus on how to integrate a business process view with the IT view of this environment. He will describe requirements, best practices, an illustrate this based on customer use cases which are using such approaches today. <br />
    3. 3. BUSINESS<br />ENTITLEMENT MANAGEMENTBusiness challenge<br />How to manage entitlements?<br />Enterprise domain<br />SUPPORT<br />Enterprise<br />Resource<br />Planning<br />Human<br />Resources<br />Finance &<br />Accounting<br />Lifecycle domain<br />Who <br />has <br />Access<br />to <br />What?<br />Enterprise<br />Data, Content & Asset<br />Management<br />Value chain domain<br />Customer<br />Relationship<br />Management<br />Supplier<br />Relationship<br />Management<br />Palveluita <br />tarjoava<br />organisaatio<br />CUSTOMERS<br />SUPPLIERS<br />Input<br />Output<br />Logistics<br />Collaborative<br />Infrastructure<br />Automation<br />Product<br />Lifecycle<br />Management<br />Business domain<br />DESIGN<br />Information system<br />PRODUCTION<br />Source: TopQuadrant, 2004, modified by RM5<br />All rights reserved RM5 Software Oy<br />
    4. 4. ENTITLEMENT MANAGEMENT<br />Solution: Centralized Entitlement Management for Internal and External Organizations<br />application<br />e-service<br />database<br />Circle<br />of<br />Trust<br />repository<br />Entitlement<br />Management<br />Who has access<br />to what?<br />physical<br />resource<br />process<br />asset<br />system<br />non-it<br />service<br />All rights reserved RM5 Software Oy<br />
    5. 5. Internal users<br />ENTITLEMENT MANAGEMENTFocus on internal users?<br />INTERNAL SERVICES<br />SINGLE BUSINESS SERVICE PROVIDER<br />INTERNAL USERS<br />Business<br />external<br />organization<br />All rights reserved RM5 Software Oy<br />
    6. 6. Internal users<br />external<br />organization<br />external<br />organization<br />ENTITLEMENT MANAGEMENTFocus on external users?<br />INTERNAL SERVICES<br />SINGLE BUSINESS SERVICE PROVIDER<br />EXTERNAL USERS<br />Business<br />External users<br />external<br />organization<br />All rights reserved RM5 Software Oy<br />
    7. 7. ENTITLEMENT MANAGEMENTLarge corporation or industry cluster business case?<br />SHARED SERVICES<br />MULTIPLE BUSINESS SERVICE PROVIDERS<br />SHARED USERS<br />All rights reserved RM5 Software Oy<br />
    8. 8. ENTITLEMENT MANAGEMENT<br />Hybrid environment needs a hybrid solution model<br />ENTITLEMENT MANAGEMENT MARKET<br />EXISTING OFFERING<br />Software as a Service delivery model<br />NEW OFFERING<br />AUTHORIZATION FOR<br />SaaS/CLOUD SERVICES<br />EXISTING OFFERING<br />AUTHORIZATION FOR<br />INTERNAL SERVICES<br />EXISTING OFFERING<br />On-Premise <br />delivery model<br />Internal services<br />External services<br />All rights reserved RM5 Software Oy<br />
    9. 9. ENTITLEMENT MANAGEMENT<br />Value proposition<br />RM5 ENTITLEMENT MANAGEMENT OFFERING<br />Procure<br />Entitlement Management <br />as a Service<br />Create new business by offering Entitlement Management <br />as a Service<br />EXISTING<br />Software as a Service delivery model<br />Manage GRC Improve IAM productivity <br />Enable business<br />EXISTING<br />On-Premise <br />delivery model<br />Customers<br />Managed Service Providers<br />GRC= Access Governance, Risk Management and Compliance<br />IAM = Identity and Access Management<br />All rights reserved RM5 Software Oy<br />
    10. 10. ENTITLEMENT MANAGEMENTCore processes in internal usage scenario<br />HR process<br />Entitlement<br />Management<br />process<br />System resource use <br />process<br />All rights reserved RM5 Software Oy<br />
    11. 11. ENTITLEMENT MANAGEMENTEntitlement governance level – internal users<br />HR process<br />Traditional IDM view<br />Entitlement<br />Management<br />process<br />System resource use <br />process<br />All rights reserved RM5 Software Oy<br />
    12. 12. ENTITLEMENT MANAGEMENTSimplified life-cycles – internal scenario<br />HUMAN RESOURCE MANAGEMENT<br />TERMINATE<br />EMPLOYMENT<br />ASSIGN<br />JOB ROLE &<br />COST UNIT POSITION<br />START<br />EMPLOYMENT<br />CHANGE<br />JOB ROLE<br />ENTITLEMENT <br />MANAGEMENT <br />SYSTEM<br />TERMINATE<br />ENTITLEMENTS<br />ASSIGN<br />ENTITLEMENTS<br />CREATE<br />PERSON<br />CHANGE<br />ENTITLEMENTS<br />TARGET SYSTEM<br />TERMINATE<br />ACCESS<br />CREATE<br />ACCESS <br />UPDATE<br />ACCESS <br />All rights reserved RM5 Software Oy<br />
    13. 13. ENTITLEMENT MANAGEMENTCore processes in external usage scenario<br />Sub-contractor process<br />Supplier process<br />Channel partner<br />process<br />Stakeholder process<br />Customer process<br />EM<br />process<br />System resource use <br />process<br />All rights reserved RM5 Software Oy<br />
    14. 14. ENTITLEMENT MANAGEMENTEntitlement governance levels – external scenario<br />Sub-contractor process<br />Supplier process<br />Channel partner<br />process<br />Stakeholder process<br />Customer process<br />EM<br />process<br />System resource use <br />process<br />All rights reserved RM5 Software Oy<br />Business-centric view<br />
    15. 15. ENTITLEMENT MANAGEMENTSimplified life-cycles – external scenario<br />CUSTOMER RELATIONSHIP MANAGEMENT<br />TERMINATE<br />CUSTOMERSHIP<br />SELECT<br />SERVICES<br />DEFINE<br />CUSTOMERSHIP<br />CHANGE<br />CUSTOMERSHIP<br />ENTITLEMENT <br />MANAGEMENT <br />SYSTEM<br />TERMINATE<br />ENTITLEMENTS<br />CREATE USERS <br />AND ASSIGN ENTITLEMENTS<br />CREATE<br />SERVICE AGREEMENT<br />CHANGE<br />ENTITLEMENTS<br />TARGET SERVICE<br />TERMINATE<br />ACCESS<br />CREATE<br />ACCESS <br />UPDATE<br />ACCESS <br />All rights reserved RM5 Software Oy<br />
    16. 16. ENTITLEMENT MANAGEMENTCore processes in internal & external scenario<br />Supplier process<br />Supplier process<br />HR process<br />Partner<br />process<br />Stakeholder process<br />Customer process<br />EM<br />process<br />System resource use <br />process<br />All rights reserved RM5 Software Oy<br />
    17. 17. ENTITLEMENT MANAGEMENTNew application development process<br />Supplier process<br />Supplier process<br />HR process<br />Partner<br />process<br />Stakeholder process<br />Customer process<br />EM<br />process<br />System development <br />process<br />System resource use <br />process<br />All rights reserved RM5 Software Oy<br />
    18. 18. ENTITLEMENT MANAGEMENTNew application sourcing process<br />Supplier process<br />Supplier process<br />HR process<br />Partner<br />process<br />Stakeholder process<br />Customer process<br />EM<br />process<br />System development <br />process<br />System resource use <br />process<br />System sourcing<br />process<br />All rights reserved RM5 Software Oy<br />
    19. 19. Entitlement <br />policy<br />modeling<br />MANUAL<br />E-mail feed<br />for manual operation <br />Entitlement service configuration and parametrization<br />STATIC<br />Provisioning to <br />middleware or target systems<br />Base data import and source system <br />data feed<br />DYNAMIC<br />Policy information service for run-time authorization<br />ENTITLEMENT MANAGEMENTKey functionality<br />Entitlement request<br />and approval process<br />ENTITLEMENT<br />INFORMATION<br />DISTRIBUTION<br />ENTITLEMENT<br />SERVICE <br />MODELING<br />Entitlement service<br />administration<br />Reporting and<br />auditing<br />All rights reserved RM5 Software Oy<br />
    20. 20. ENTITLEMENT MANAGEMENT<br />Business Centric Approach<br />Advanced<br />external users<br />management<br />Model based<br />Process driven<br />Service <br />providers<br />Service<br />customers<br />Service Agreement<br />Business roles<br />Services<br />Entitlements<br />RM5 IdM<br />Resources<br />Users<br />Enable<br />delegated<br />administration<br />Model based<br />Software as a Service<br />All rights reserved RM5 Software Oy<br />
    21. 21. ENTITLEMENT MANAGEMENT<br />Entitlement Model<br />Organisation <br />or person<br />Service <br />Provider<br />Service Customer<br />Service Agreement<br />Service<br />Business <br />Role<br />Service role<br />Entitlement<br />All rights reserved RM5 Software Oy<br />
    22. 22. ENTITLEMENT MANAGEMENT<br />Extending model with Access Object Entitlements<br />Organisation <br />or Person<br />Service <br />Provider<br />Service <br />Customer<br />Service Agreement<br />Service<br />Owner<br />Business <br />Role<br />Access object<br />Service Role<br />Entitlement<br />All rights reserved RM5 Software Oy<br />
    23. 23. ENTITLEMENT MANAGEMENT<br />Extending model with Power of Attorney<br />Organisation <br />or person<br />Principal<br />Agent<br />Power of Attorney<br />Service <br />Provider<br />Service <br />Customer<br />Service Agreement<br />Service<br />Business <br />Role<br />Access object<br />Service Role<br />Entitlement<br />All rights reserved RM5 Software Oy<br />
    24. 24. Q & A<br />RM5 Software Oy<br />ID 2137580-5<br />Hämeentie 135 A<br />FI 00560 Helsinki<br />Finland<br />www.rm5software.com<br />Mr. Markku Montonen<br />Chairman & CEO<br />Phone: +358 400 612 213<br />email: markku.montonen@rm5software.com<br />PRODUCT MARKETING & SALES<br />Mr. Christian Sundell<br />VP, Sales & Marketing<br />Phone: +358 40 1966 577 <br />email: christian.sundell@rm5software.com<br />Thank you!<br />
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