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RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
RM5 IdM, Centralized Entitlement Management
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RM5 IdM, Centralized Entitlement Management

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One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently

One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently

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  • -Avataan keskitetyn hallinnan edut ja miksi se on toimiva ratkaisu.
  • -Kerrotaan RM5:n ratkaisun perusteet. Mitä sillä voidaan tehdä.
  • Transcript

    • 1. Kuppinger & Cole Webinar 21.04.2010
      One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently
    • 2. ENTITLEMENT MANAGEMENTBrief from Kuppinger & Cole to market the event
      One Entitlement Management for all – How to Manage all Users, Services, and Service Providers Consistently
      As IT is becoming more and more hybrid, we will discuss in this webinar the trends, the changes, and approaches for a holistic entitlement management across different types of applications.
      Entitlement Management, e.g. the management of who is allowed to do what, is a key topic for any organization today. It is about managing entitlements and access in a consistent way.
      However, most approaches today are mainly targeting internal users, internal services and systems, and internal service providers. There are some few others which focus on managing the external world – only.
      However, the reality of IT infrastructures and the business context is increasingly hybrid. There are internal and external users, customers as well as suppliers and partners. There are internal and external services, like SaaS applications. These application are run internally and externally.
      Entitlement Management up to Access Governance, e.g. the management and control of entitlements in IT organizations, has to adopt to these changes and to support any use case. Martin Kuppinger of KuppingerCole will talk about the changing world of IT, becoming increasingly hybrid. He will discuss the trends, the changes, and approaches for a holistic entitlement management across different types of applications. From the KuppingerCole perspective, a consistent approach is mandatory to really being able to manage entitlements in a consistent way and to mitigate risks.
      Afterwards, Christian Sundell of RM5 Software will describe an approach for an integrated entitlement management for different use cases, not only with respect to internal and external users, services, and providers, but as well with focus on how to integrate a business process view with the IT view of this environment. He will describe requirements, best practices, an illustrate this based on customer use cases which are using such approaches today.
    • 3. BUSINESS
      ENTITLEMENT MANAGEMENTBusiness challenge
      How to manage entitlements?
      Enterprise domain
      SUPPORT
      Enterprise
      Resource
      Planning
      Human
      Resources
      Finance &
      Accounting
      Lifecycle domain
      Who
      has
      Access
      to
      What?
      Enterprise
      Data, Content & Asset
      Management
      Value chain domain
      Customer
      Relationship
      Management
      Supplier
      Relationship
      Management
      Palveluita
      tarjoava
      organisaatio
      CUSTOMERS
      SUPPLIERS
      Input
      Output
      Logistics
      Collaborative
      Infrastructure
      Automation
      Product
      Lifecycle
      Management
      Business domain
      DESIGN
      Information system
      PRODUCTION
      Source: TopQuadrant, 2004, modified by RM5
      All rights reserved RM5 Software Oy
    • 4. ENTITLEMENT MANAGEMENT
      Solution: Centralized Entitlement Management for Internal and External Organizations
      application
      e-service
      database
      Circle
      of
      Trust
      repository
      Entitlement
      Management
      Who has access
      to what?
      physical
      resource
      process
      asset
      system
      non-it
      service
      All rights reserved RM5 Software Oy
    • 5. Internal users
      ENTITLEMENT MANAGEMENTFocus on internal users?
      INTERNAL SERVICES
      SINGLE BUSINESS SERVICE PROVIDER
      INTERNAL USERS
      Business
      external
      organization
      All rights reserved RM5 Software Oy
    • 6. Internal users
      external
      organization
      external
      organization
      ENTITLEMENT MANAGEMENTFocus on external users?
      INTERNAL SERVICES
      SINGLE BUSINESS SERVICE PROVIDER
      EXTERNAL USERS
      Business
      External users
      external
      organization
      All rights reserved RM5 Software Oy
    • 7. ENTITLEMENT MANAGEMENTLarge corporation or industry cluster business case?
      SHARED SERVICES
      MULTIPLE BUSINESS SERVICE PROVIDERS
      SHARED USERS
      All rights reserved RM5 Software Oy
    • 8. ENTITLEMENT MANAGEMENT
      Hybrid environment needs a hybrid solution model
      ENTITLEMENT MANAGEMENT MARKET
      EXISTING OFFERING
      Software as a Service delivery model
      NEW OFFERING
      AUTHORIZATION FOR
      SaaS/CLOUD SERVICES
      EXISTING OFFERING
      AUTHORIZATION FOR
      INTERNAL SERVICES
      EXISTING OFFERING
      On-Premise
      delivery model
      Internal services
      External services
      All rights reserved RM5 Software Oy
    • 9. ENTITLEMENT MANAGEMENT
      Value proposition
      RM5 ENTITLEMENT MANAGEMENT OFFERING
      Procure
      Entitlement Management
      as a Service
      Create new business by offering Entitlement Management
      as a Service
      EXISTING
      Software as a Service delivery model
      Manage GRC Improve IAM productivity
      Enable business
      EXISTING
      On-Premise
      delivery model
      Customers
      Managed Service Providers
      GRC= Access Governance, Risk Management and Compliance
      IAM = Identity and Access Management
      All rights reserved RM5 Software Oy
    • 10. ENTITLEMENT MANAGEMENTCore processes in internal usage scenario
      HR process
      Entitlement
      Management
      process
      System resource use
      process
      All rights reserved RM5 Software Oy
    • 11. ENTITLEMENT MANAGEMENTEntitlement governance level – internal users
      HR process
      Traditional IDM view
      Entitlement
      Management
      process
      System resource use
      process
      All rights reserved RM5 Software Oy
    • 12. ENTITLEMENT MANAGEMENTSimplified life-cycles – internal scenario
      HUMAN RESOURCE MANAGEMENT
      TERMINATE
      EMPLOYMENT
      ASSIGN
      JOB ROLE &
      COST UNIT POSITION
      START
      EMPLOYMENT
      CHANGE
      JOB ROLE
      ENTITLEMENT
      MANAGEMENT
      SYSTEM
      TERMINATE
      ENTITLEMENTS
      ASSIGN
      ENTITLEMENTS
      CREATE
      PERSON
      CHANGE
      ENTITLEMENTS
      TARGET SYSTEM
      TERMINATE
      ACCESS
      CREATE
      ACCESS
      UPDATE
      ACCESS
      All rights reserved RM5 Software Oy
    • 13. ENTITLEMENT MANAGEMENTCore processes in external usage scenario
      Sub-contractor process
      Supplier process
      Channel partner
      process
      Stakeholder process
      Customer process
      EM
      process
      System resource use
      process
      All rights reserved RM5 Software Oy
    • 14. ENTITLEMENT MANAGEMENTEntitlement governance levels – external scenario
      Sub-contractor process
      Supplier process
      Channel partner
      process
      Stakeholder process
      Customer process
      EM
      process
      System resource use
      process
      All rights reserved RM5 Software Oy
      Business-centric view
    • 15. ENTITLEMENT MANAGEMENTSimplified life-cycles – external scenario
      CUSTOMER RELATIONSHIP MANAGEMENT
      TERMINATE
      CUSTOMERSHIP
      SELECT
      SERVICES
      DEFINE
      CUSTOMERSHIP
      CHANGE
      CUSTOMERSHIP
      ENTITLEMENT
      MANAGEMENT
      SYSTEM
      TERMINATE
      ENTITLEMENTS
      CREATE USERS
      AND ASSIGN ENTITLEMENTS
      CREATE
      SERVICE AGREEMENT
      CHANGE
      ENTITLEMENTS
      TARGET SERVICE
      TERMINATE
      ACCESS
      CREATE
      ACCESS
      UPDATE
      ACCESS
      All rights reserved RM5 Software Oy
    • 16. ENTITLEMENT MANAGEMENTCore processes in internal & external scenario
      Supplier process
      Supplier process
      HR process
      Partner
      process
      Stakeholder process
      Customer process
      EM
      process
      System resource use
      process
      All rights reserved RM5 Software Oy
    • 17. ENTITLEMENT MANAGEMENTNew application development process
      Supplier process
      Supplier process
      HR process
      Partner
      process
      Stakeholder process
      Customer process
      EM
      process
      System development
      process
      System resource use
      process
      All rights reserved RM5 Software Oy
    • 18. ENTITLEMENT MANAGEMENTNew application sourcing process
      Supplier process
      Supplier process
      HR process
      Partner
      process
      Stakeholder process
      Customer process
      EM
      process
      System development
      process
      System resource use
      process
      System sourcing
      process
      All rights reserved RM5 Software Oy
    • 19. Entitlement
      policy
      modeling
      MANUAL
      E-mail feed
      for manual operation
      Entitlement service configuration and parametrization
      STATIC
      Provisioning to
      middleware or target systems
      Base data import and source system
      data feed
      DYNAMIC
      Policy information service for run-time authorization
      ENTITLEMENT MANAGEMENTKey functionality
      Entitlement request
      and approval process
      ENTITLEMENT
      INFORMATION
      DISTRIBUTION
      ENTITLEMENT
      SERVICE
      MODELING
      Entitlement service
      administration
      Reporting and
      auditing
      All rights reserved RM5 Software Oy
    • 20. ENTITLEMENT MANAGEMENT
      Business Centric Approach
      Advanced
      external users
      management
      Model based
      Process driven
      Service
      providers
      Service
      customers
      Service Agreement
      Business roles
      Services
      Entitlements
      RM5 IdM
      Resources
      Users
      Enable
      delegated
      administration
      Model based
      Software as a Service
      All rights reserved RM5 Software Oy
    • 21. ENTITLEMENT MANAGEMENT
      Entitlement Model
      Organisation
      or person
      Service
      Provider
      Service Customer
      Service Agreement
      Service
      Business
      Role
      Service role
      Entitlement
      All rights reserved RM5 Software Oy
    • 22. ENTITLEMENT MANAGEMENT
      Extending model with Access Object Entitlements
      Organisation
      or Person
      Service
      Provider
      Service
      Customer
      Service Agreement
      Service
      Owner
      Business
      Role
      Access object
      Service Role
      Entitlement
      All rights reserved RM5 Software Oy
    • 23. ENTITLEMENT MANAGEMENT
      Extending model with Power of Attorney
      Organisation
      or person
      Principal
      Agent
      Power of Attorney
      Service
      Provider
      Service
      Customer
      Service Agreement
      Service
      Business
      Role
      Access object
      Service Role
      Entitlement
      All rights reserved RM5 Software Oy
    • 24. Q & A
      RM5 Software Oy
      ID 2137580-5
      Hämeentie 135 A
      FI 00560 Helsinki
      Finland
      www.rm5software.com
      Mr. Markku Montonen
      Chairman & CEO
      Phone: +358 400 612 213
      email: markku.montonen@rm5software.com
      PRODUCT MARKETING & SALES
      Mr. Christian Sundell
      VP, Sales & Marketing
      Phone: +358 40 1966 577
      email: christian.sundell@rm5software.com
      Thank you!

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