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Brilliant Donor Care_Presented by Christiana Stergiou_August 2008
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Brilliant Donor Care_Presented by Christiana Stergiou_August 2008

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Make sure your organisation provides your donors with the brilliant customer care that they deserve. Excellent donor care is not only the right thing to do, it will grow your income! …

Make sure your organisation provides your donors with the brilliant customer care that they deserve. Excellent donor care is not only the right thing to do, it will grow your income!
Brilliant Donor Care was presented by Christiana Stergiou at the 19th SAFRW conference (23 - 26 August 2008) held in Agra.

Published in: Business, News & Politics

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  • 1. Pareto Presents… Brilliant donor care christiana@paretofundraising.com www.paretofundraising.com a et f d ai i © Pareto Fundraising 2008
  • 2. Christiana Stergiou © Pareto Fundraising 2008
  • 3. Thank you… © Pareto Fundraising 2008
  • 4. 1 What is donor care? 1. 2. Why is it so important 1.The Big Picture 3. 3 Pillars of donor care 2.Why major donor 4. Brilliant donor care in action programs usually fail y 3.Identifying 4.Communicating 5.Asking 6. More communicating © Pareto Fundraising 2008
  • 5. © Pareto Fundraising 2008