This document provides an overview and guidance for upgrading to Lotus Notes and Domino 8.5. It discusses planning the upgrade, following a five principle approach of planning, communication, automation, optimization, and tracking. Specific upgrade steps are outlined, including upgrading client software first before upgrading servers and mail templates. Best practices for traditional upgrades of Domino servers and clients are also provided.
2. Lotus WTS Enablement Notes Domino 8.5 STEW
About Lotus Worldwide Technical Sales
The W orldwide Technical Sales organization provides field enablement
and technical support for the Lotus product set and engages with
customer opportunities in an effort to drive sales.
Find more information and resources by visiting the W TS portal at http://
wtsportal.lotus.com/wps/portal
Request W orldwide Technical Sales Assistance at Escalation Central
http://wtsportal.lotus.com/wps/myportal/ec
5. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrading the Client First
● Supported during upgrade process
● Domino 8 Server needed for
Mail Recall
Out of Office enhancements
Unprocessed Meeting Invitations
6. Lotus WTS Enablement Notes Domino 8.5 STEW
Install and Upgrade Options
● Upgrades supported from Notes 6.5
Existing bookmarks included in Open button menu
● MSI
Support for scripted, “silent” installs
● Smart Upgrade
Sends configurable upgrade notifications to end users
Allows administrators to establish a grace period
Supports Mail template upgrade as well as client
Tracks client versions
7. Lotus WTS Enablement Notes Domino 8.5 STEW
Desktop of the future: Managed Client
Domino 8 Server
Smart Upgrade kits Component updates Composite apps
Component Traditional &
Notes provisioning composite
Smart Upgrade (features) applications
(versions only)
(features)
Notes 8 Client
8. Lotus WTS Enablement Notes Domino 8.5 STEW
Compatibility Makes It Easy to Upgrade
● No Rip and Replace because ND8.5 is compatible with previous
versions:
Same proven infrastructure
Same data stores
Same model for customizing the mail template
Same Security infrastructure
Same Directory
Same Admin tools
Same Replication
Same set of application APIs
9. Lotus WTS Enablement Notes Domino 8.5 STEW
Notes Client Options
● Notes Client
Eclipse-based
Preferred configuration, full-featured
● Basic Configuration
W indows C++ client
For less powerful desktops
Does not support composite applications, plug-ins, or
java views
● Inotes, iNotes light and Ultralight
Browser-based Access
10. Lotus WTS Enablement Notes Domino 8.5 STEW
Notes 8.5 Mail Template
● MAIL85.NTF used for Notes and iNotes
● Some features rely on new template
Mail header
Addressing (Recent Contacts)
Vertical Preview
Conversations
Mail Recall
Out of Office improvements
New Calendar Views
Unprocessed Meeting Invitations
Check Calendar Creating New Meeting
Uncheck Invitees When Scheduling
Personal Notes to Meeting
11. Lotus WTS Enablement Notes Domino 8.5 STEW
Supported Configuration for Notes & Domino
● “Supported”, “Supported during upgrade only”, and “Unsupported”
Technote Available Online
http://www-1.ibm.com/support/docview.wss?rs=0&uid=swg21264690
● Needed configurations for new Notes/Domino 8 features to function
Technote Available Online
http://www-1.ibm.com/support/docview.wss?uid=swg21282123
Client, Server & Template Interoperability:
12. Lotus WTS Enablement Notes Domino 8.5 STEW
Applications
● W hile it is not necessary to rewrite your pre-existing applications, we strongly
recommend testing your applications on Domino 8.5 before upgrading your
production application servers.
● Once your application has been tested, and the application server upgraded,
you can consider modifying the application to take advantage of new
application development functionality in Domino 8.5.
14. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrade Process - Components
Communication
Tracking / Reporting
Process Management / Resource Coordination
Mail File Upgrade
Discovery
Training
Client Installation
Help Desk / Support
15. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrade Process – The 5 Principles
Five guiding principles for a successful deployment:
1. Planning
2. Communication
3. Minimization of Labor and Effort (Automation)
4. Maximization of the Bang For The Buck (Bundling)
5. Measurement and Management
16. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #1 - Planning
Know your environment.
● The information you should collect prior to your upgrade should include:
User counts and types of users. (Executives, Desktop, Laptop, Kiosk, DWA, Notes
Multi-user, Roaming, Citrix, and Mobile Device users)
OS, Browser and Lotus software versions
Hardware age and capacity
Domino software upgrade procedures currently used in your organization
Template Customizations
Network Links (LAN/WAN, plus capacity)
Backup and storage topology
Other data stores, such as Websphere Portal servers, db2 servers, and WAS servers
VPNs, DMZs, firewalls
Third-party software (Virus Scanning, Spam Blocking, Backup, Monitoring, Mobile
Device Support)
anything else that’s relevant
Support Information for BES
http://www-1.ibm.com/support/docview.wss?uid=swg21266138
17. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #1 - Planning
Anticipate future needs.
● Future capacity requirements – and how they might be reduced with 8.5
● Things you want to change (Do first before upgrading)
Implementing quotas – or review disk space savings with DAOS
Implementing a local replica model
Implementing transaction logging (required for DAOS)
Consolidating Servers
Move to new hardware BEFORE or AFTER the upgrade, not recommended at the
same time.
● New features you want to deploy (some are enabled by default)
Message Recall
Direct Deposit of Admin Requests onto the target server
Activity Logging (Billing feature only included in Domino 8 for legacy support)
Domino 7 features, if upgrading from Domino 6.5..x
Policies
DAOS, DCT, Notes ID Vault, etc.
18. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #1 - Planning
Understand Co-existence Issues if going from Domino 6.5 to Domino 8.x
Encryption Key length and large key support was changed in 8
Support for Flat Certification for Notes IDs was removed in ND 7
Mixed version clustered environments are supported but…
Resource Reservations (upgrade the RR Database to new design immediately)
Smart Upgrade (For Notes 6.5.2 or earlier, Smart Upgrade download will not occur as
a background task)
Don’t upgrade the template before the client. An 8.x mail template with a Notes 6.5
client will cause issues.
For users who delegate mail access to others, upgrade both clients to 8.x before
either mail template is upgraded.
Out of Office. Notes 6.5 mail template users cannot utilize the new Out of Office
router service on the Domino 8.x server
Domino 7 and 8 Policies will be ignored by Notes 6.5.x clients
Domino 6 and 7 clients will not recognize DAOS
19. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #1 - Planning
Understand the Prerequisites
● Things to consider at this stage include:
Does your operating system meet the minimum requirements?
Does your hardware meet the minimum requirements?
Do you need to upgrade existing server hardware?
Do you need to add or replace server hardware?
Do you need to add more network bandwidth?
Do you need to add more storage capacity?
Does it make sense to consolidate?
Does your backup system need updated?
20. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #1 - Planning
Out-of-the-Box Mail Template size comparison
Mail 7 Template Mail 8 Template Mail 8 Template
ODS 43 ODS 48 with
Design note
Compression
Template Only 17 MB 25 MB 11 MB
Template in 1,000 17 GB 25 GB 11 GB
Mail Files
Net change per +8 GB -6 GB
1,000 mail files
Note: Additional savings will be seen with DAOS – see the DAOS presentation for more
details.
21. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #1 - Planning
Assemble the Stakeholders
● People and groups who need to be involved:
CTO/CIO
Users
Client/Desktop Software team
Deployment Team
Domino Admin/Operations Team
Help Desk/Support Team
Network Admin
Storage Admin
Other Admins (Portal, WAS, DB2, Web Servers)
22. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrade Admin Server and System Databases
Ensure the integrity of existing backups
● Clean up system files
● Review Notes.ini settings
● Back up system files
Notes.ini, names.nsf, log.nsf, da.nsf, directory catalog, customized templates, third
party add-ins, server.id
● Verify recent backups taken and retrievable
● Review Pre-Upgrade Checklist
● Review the Post-upgrade checklist
23. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #2 - Communication
● Things should be done in moderation, EXCEPT COMMUNICATION
Its almost impossible to over-communicate with the user population.
● The 70/30 rule
Ratio that has been determined through experience and not a variant of Pareto's
80/20 rule
Indicates that 70% of end-users will successfully complete an automated installation
process without generating even a phone call for the support staff
Provided the users are given proper communication of the roll-out plan as well as
clearly written instructions on how the actual installation process if to be carried out.
● Any reduction in communication makes this ratio fall quickly.
● Communication is an investment from a project point of view
24. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #3 – Minimize Labor / Effort
● Engineering is a small portion of the project costs, compared to the labor and effort
required to deploy the client software.
● It is thus crucial to automate whenever and wherever possible.
● Benefits:
Labor savings
Guaranteeing a consistent environment.
● The 90/10 rule
If the automation efforts deal with a population or scenario that represents less than
10% of the base there’s a good chance that the point of diminishing returns has been
reached.
● For client deployments, leverage software tools.
Generic distribution products (e.g., ZenWorks, Tivoli, SMS, etc...).
Products architected specifically for Lotus Notes client deployment (e.g., InstallShield,
Automated Deployment Toolkit (ADT), InstallPump, Server Admin Plus, etc...)
Built-In Tools (SmartUpgrade)
25. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #4 – Maximize the Bang for the Buck
● An automated deployment is your opportunity to correct the sins of the past. This would
include, but not be limited to:
Relocating client code on the desktop;
Set/Reset mail quotas;
Tweak configuration settings;
Enforce consistency (i.e., bookmarks, preferences, certification schemes and
hierarchies, etc...).
Look at local replicas
● Ensure a long-term return on investment resulting from reduced amounts of help desk
costs, take advantage of:
Policies to improve consistency of the environment
DDM improvements (modular correction actions, event clearing, etc.)
● Look at the architecture,
Improve hardware
Improve topology
Re-balance or reduce loads (possibly consolidate)
26. Lotus WTS Enablement Notes Domino 8.5 STEW
Principle #5 – Measurement and Management
● Take client and server benchmarks before upgrade, during pilot and during upgrade
Understand current environment
Identify and address issues before they become BIG issues
Set and manage expectations
● Tracking and reporting during and after the deployment will ensure the success of the
roll-out. It will permit to see:
Any worrying trends and will also
Proactively address any issues that may come up, sometimes even before the users
are aware of them.
● Will quantify the value and benefits of the migration project and help get support from
upper management for subsequent projects of this nature.
27. Lotus WTS Enablement Notes Domino 8.5 STEW
Best Practices for Upgrading
Traditional approach
● Upgrade the Notes clients that the administrators will use to edit and
operate on the Domino Directory
● Upgrade the Administration Server of the Domino Directory design
● Replicate the Domino Directory to the other servers
● Upgrade the Hub Servers
● Upgrade the Mail servers
● Upgrade the SMTP servers
● Upgrade the Application / W eb Servers
● Upgrade 3 rd Party/Companion Product Servers
● Upgrade the Notes clients of Users
● Replace the design of mail files with MAIL85.NTF
● Upgrade to ODS 51
28. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrading Domino Servers
Traditional approach continued
● Shutdown the Domino Server to be upgraded “cleanly”
● Install Release 8.5 of Domino
● Copy Customized Templates into place
● Run Design Task which refreshes design of system databases
● Run Updall Task
Rebuilds views with design or collation changes
● Restart the Domino Server
● Proceed to “Next” Server
29. Lotus WTS Enablement Notes Domino 8.5 STEW
Best Practices for Upgrading
Alternate approach – possible long timeframe
● Many weeks or even months to upgrade all the servers
● Domino 8.5 Directory Template
Two critical views utilized when a Notes Client or another Domino Server attempts to
authenticate with any given server are the ($USERS) and ($SERVERACCESS) views
The design upgrade will result in views modified being rebuilt from scratch when first
opened
Authentication attempts will be blocked from completing until these two views are
finished rebuilding
● For Minimal Impact
Configure Domino Directory ACL so design flows in a single direction
Admin Server of Domino Directory flows to
Hub Servers flows to
Spoke Servers
No backflow of Directory Changes as you upgrade in Reverse Order
30. Lotus WTS Enablement Notes Domino 8.5 STEW
Best Practices for Upgrading
Alternate approach
● Upgrade the Notes clients that the administrators will use to edit and
operate on the Domino Directory
● Upgrade the SMTP servers
● Upgrade the Mail servers
● Upgrade the Notes clients of Users
● Replace the design of mail files with MAIL8.NTF or MAIL85.NTF
● Upgrade the Application / W eb Servers
● Upgrade 3 rd Party/Companion Product Servers
● Upgrade the Hub Servers
● Upgrade the Administration Server of the Domino Directory
31. Lotus WTS Enablement Notes Domino 8.5 STEW
Best Practices for Upgrading
Alternate approach
● W hen upgrading the first “spoke” server
Install Domino 8 or 8.5
Copy customized templates in place
Run Design Task (updates design of system databases)
Run Updall Task (rebuilds existing views)
Copy upgraded Domino Directory to network Share
Remove Domino Directory Template(PUBNAMES.NTF)
Restart the server
Proceed to “Next” Server (schedule time to swap the in the Domino Directory from the
network share)
32. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrading Domino Servers
Alternate approach
● W hen upgrading the first “next” server
Shutdown the Domino Server to be upgraded “cleanly”
Install Release 8 or 8.5 of Domino
Copy Customized Templates into place
Upgrade Domino Directory
– Copy already upgraded Domino Directory from Network Share
– Run Design Task which refreshes design of system databases
Run Updall Task
Rebuilds views with design or collation changes
Remove Domino Directory Template
Restart the Domino Server
Proceed to “Next” Server
33. Lotus WTS Enablement Notes Domino 8.5 STEW
Release 8.0.1 64-Bit Domino for AIX and Windows
● 32 Bit Domino to 64 Bit Domino Upgrade
All existing full-text indexes will be discarded and rebuilt
● W indows Only
All existing views currently built will be discarded and rebuilt
● Best Practices just recommended for upgrading a Domino server to 64 bit
Domino still hold true
Updall process will take longer to run
See Appendix for how to use indirect files to have multiple processes running at once
34. Lotus WTS Enablement Notes Domino 8.5 STEW
Domino 8.5 Feature Upgrade Considerations
Notes ID Vault
– Ensure all clients are upgraded prior to enabling
– Determine how the vault will be implemented, will you use policies with it, what the
configuration will be, etc.
– Validate client types (not supported for iNotes at this time)
– Ensure id files are backed up (or harvested) prior to implementation
DAOS
– Requires transaction logging and ODS51 – validate environment updates
– Validate backup solutions with DAOS repository and transaction logs
– Review backup best practices and restore options prior to implementation
– Validate estimates of disk space reclaimed prior to allocating disk for other options,
etc.
Roaming users
– Validate policies and configuration
– Determine roaming file locations and user access to possible new locations
35. Lotus WTS Enablement Notes Domino 8.5 STEW
More Server Upgrade Considerations
Citrix and O/S updates
– 64-bit vs 32-bit and backup options for each
– Client requirements and configurations for each
Review use of Policies
– Many new policies implemented and available in 8.0 and 8.5
– New support for dynamic group policies
– Review policy hierarchy and how would apply to end-users
Shared Login
– Internet password sync does not apply
– Not compatible with roaming id's or ID files on file shares and many other “gotchas”
Domino Configuration Tuner (DCT)
– Determine what recommendations should/should not be implemented at same time
as upgrade – be careful what you undertake!
36. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrade the Notes Clients
● Notes 8 provides the following choices for deploying the client:
Manual Installation
Smart upgrade:
Users receive a notification to upgrade their client.
Can specify deadline for upgrade
Can specify groups of users to upgrade
Built-in tracking capability
Can use with Seamless Mail Upgrade
Software located on server
A native process to the client
Implemented through a background client process
Further defined with the use of a Desktop Policy
Available for Linux desktop with Release 8.0
3 rd Party
● You may customize the installation so that users install only the features they
need
37. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrade the Notes mail file and application designs
● Can use the Domino convert task or Seamless Mail upgrade (in conjunction
with Smart Upgrade)
● If you do not want to automatically enable design note compression for mail
files, deselect the option in the Notes 8.x mail template (mail8.ntf or
mail85.ntf) before using it for new and existing mail files.
38. Lotus WTS Enablement Notes Domino 8.5 STEW
Upgrade the ODS (optional)
● Provides potential improvements for I/O and folder optimization
● Requirement for new features
Database names list for user renames
Design compression
DAOS
Document compression
● Highly recommended you ensure Domino server is stable at the new Domino
8.x code level before upgrading the ODS of your database.
39. Lotus WTS Enablement Notes Domino 8.5 STEW
On Disk Structure Change
● Release 6 and Release 7 both utilize ODS 43
Admins loved this and found upgrades from 6 to 7 a snap
● Prior to Release 8, an ODS upgrade occurred the first time a database was
compacted following an upgrade
● Domino 8.0 is ODS48; Domino 8.5 is ODS51
● W ith Release 8.0, an upgrade to ODS48 or ODS51 is optional
CREATE_R8_DATABASES=1 in notes.ini
A copy-style compaction of database is done.
e.g. (n)compact –c names.nsf
● Although optional, ODS48 or ODS51 is required to enable some new
features and performance improvements in Release 8 or 8.5
40. Lotus WTS Enablement Notes Domino 8.5 STEW
Features Requiring ODS48 or higher
● Enhanced User Activity Logging
Reads & Writes become Reads, Adds, Updates & Deletes
41. Lotus WTS Enablement Notes Domino 8.5 STEW
Features Requiring ODS48 or higher
● Optimized User Renames and Deletes
Major improvement in AdminP processing time
● I/O Reduction and Performance Improvements
On-Demand collation builds (MAIL8.NTF and ODS48 takes advantage)
● Database Design compression
New databases created from mail8.ntf are 11 mb with Design Compression compared
to 27 mb without
● Document Data Compression (Release 8.0.1)
Tests have shown anywhere from 25% - 40% size reduction when data compression
has been enabled
Not recommended on databases that have a high read to write ratio e.g. names.nsf
● DAOS (Domino Attachment and Object Service) requires ODS51
42. Lotus WTS Enablement Notes Domino 8.5 STEW
Best Practice Upgrading to ODS48 or higher
● Shutdown the Domino 8 Server “Cleanly”
● Set CREATE_R8_DATABASE=1 in notes.ini
● Optionally enable Database Design and/or Document Data compression
prior to doing initial conversion from ODS43 to ODS48 so only a single copy-
style compaction is needed
(n)compact –n –v mail
● Run compact task using copy-style switch
(n)Compact –c
● Determine if you should add other switches into the compact command to
enable DAOS, etc.
● Restart the Domino 8.x Server
43. Lotus WTS Enablement Notes Domino 8.5 STEW
Deployment Experiences - Design & Document Data
Compression or DAOS, etc.
● When inheritance is enabled on mail file
Design Task may disable property on down-level server
Disabled property will then replicate to Release 8 Server
● Workarounds
Disable Design Task on down-level servers
Disable Inheritance on replicas on down-level servers
Set Inheritance to StdR8Mail on all replicas
Upgrade all servers to Release 8.x