Plugging in to the
                        Drupal Community
                                 E s s e n t i a l To o l s

 ...
Drupal Learning curve



Sunday, June 28, 2009
Drupal


                          Social solution to a
                          technical problem

                     ...
JOE: “Hey Cindy, how do I set an automatic
                        URL for a node?”
                        CINDY: “Use th...
60d x 5q x 8m = 40h



Sunday, June 28, 2009
1. IRC
                              Live chat

                        2. The Forums
                        Questions an...
IRC is a big deal in Drupal
                        Members at one time                 Channels

        500             ...
Client                       Server
                           Channels
            My nick is    #drupal-support
        ...
What’s happening on IRC?

         1. Support exchange
         2. Collaboration on ideas, code, or events
         3. Loc...
Sunday, June 28, 2009
QWantTUM

                •       So, you have a Question...

                •       What do you Want?

                •...
Super Quickstart
                         http://drupalchat.net/


     1. Select a nick (your Drupal
        username)
  ...
Firefox Chatzilla Plugin
                          http://is.gd/15tJF


   1. Download and install
   2. Restart firefox
  ...
Members

                                         Topic



                                      Discussion




          ...
IRC Clients

                         Colloquy          xChat
                         colloquy.info   www.xchat.org



  ...
IR C is Fun!
                                 licon, the bot
              Mee t Drup                            ink s and...
Ad
      egister y our nick




                                                            va
     R            pass emai...
The Forums
                        http://drupal.org/forum




Sunday, June 28, 2009
Why forums instead of IRC?

             1. A great place to flesh out complex issues
             2. A good place to learn...
Question




                        Answer
Sunday, June 28, 2009
Forum Tips
       •       QWantTUM
       •       Avoid a roast, don’t cross-post
       •       Track discussion via drup...
The Issue Queues
                         http://drupal.org/project/issues




Sunday, June 28, 2009
Problem


                        Solution



Sunday, June 28, 2009
The Finder



               •Verifies the problem
               •Searches for possible duplicates
               •Creates...
The Fixer


                         Provides a:
                          Patch
                        Mockup, or
      ...
The Polisher


               Provides feedback based on
            understanding of Drupal standards


Sunday, June 28, ...
The Greaser



      • Keeps discussion on track
      • Provides gentle, positive feedback
      • Helps clarify misunder...
Creator / Destroyer




                        Makes the final call

Sunday, June 28, 2009
Do it!
                •       Save time, reduce stress, impress your boss.
                •       Develop relationships ...
This is me:
     Chris Shattuck
     chrisshattuck.com
     twitter.com/chris_shattuck

     These are the links used in t...
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Plugging Into The Drupal Community - Essential Tools

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A slideshow of a presentation I gave at DrupalCamp Colorado regarding jumping into the community using IRC, the forums and issue queues.

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Transcript of "Plugging Into The Drupal Community - Essential Tools"

  1. 1. Plugging in to the Drupal Community E s s e n t i a l To o l s Presented by Chris Shattuck (chrisshattuck) Sunday, June 28, 2009
  2. 2. Drupal Learning curve Sunday, June 28, 2009
  3. 3. Drupal Social solution to a technical problem No schisms The Drupal community Sunday, June 28, 2009
  4. 4. JOE: “Hey Cindy, how do I set an automatic URL for a node?” CINDY: “Use the pathauto module. Hey, how do I change my home page?” JOE: “Hit up the Site Information page” Sunday, June 28, 2009
  5. 5. 60d x 5q x 8m = 40h Sunday, June 28, 2009
  6. 6. 1. IRC Live chat 2. The Forums Questions and answers 3. The Issue Queues Problems and solutions Sunday, June 28, 2009
  7. 7. IRC is a big deal in Drupal Members at one time Channels 500 40 375 30 250 20 125 10 0 0 #joomla #wordpress #drupal #joomla #wordpress #drupal Sunday, June 28, 2009
  8. 8. Client Server Channels My nick is #drupal-support chrisshattuck #drupal-themes Sunday, June 28, 2009
  9. 9. What’s happening on IRC? 1. Support exchange 2. Collaboration on ideas, code, or events 3. Local Drupal User Groups 4. General banter and time wasting Sunday, June 28, 2009
  10. 10. Sunday, June 28, 2009
  11. 11. QWantTUM • So, you have a Question... • What do you Want? • What have you Tried? • What do you Use? • What reference Material might help? Sunday, June 28, 2009
  12. 12. Super Quickstart http://drupalchat.net/ 1. Select a nick (your Drupal username) 2. Click connect 3. Chat it up Sunday, June 28, 2009
  13. 13. Firefox Chatzilla Plugin http://is.gd/15tJF 1. Download and install 2. Restart firefox 3. Go to Tools > Chatzilla 4. Select a nick if prompted 5. Click the freenode link in the chat window 6. Go to IRC > Join Channel 7. Type ‘drupal’ in search Sunday, June 28, 2009
  14. 14. Members Topic Discussion Channels Nick Message box Sunday, June 28, 2009
  15. 15. IRC Clients Colloquy xChat colloquy.info www.xchat.org Wikipedia comparison is.gd/15vNY Sunday, June 28, 2009
  16. 16. IR C is Fun! licon, the bot Mee t Drup ink s and mor e! e teas ers from l n stuff, mak It can lear F actoids ick roll? pon y? m plicity? r ? x- topic? si l? crickets x -team? u drupal hel on e? art? u ack core? 42? any stebin? h pa and m ore es, fac toid list Archiv .com/bot/ disobey Pastebin zy er people cra Drive few Sunday, June 28, 2009
  17. 17. Ad egister y our nick va R pass email r /msg nick serv registe nc Pi ng / pong ed ng /C indy: joe: po Joe : cindy: ping IR Private message C me /msg userna Tell ge rna me messa Druplic on: tell use Seen ame seen usern Sunday, June 28, 2009
  18. 18. The Forums http://drupal.org/forum Sunday, June 28, 2009
  19. 19. Why forums instead of IRC? 1. A great place to flesh out complex issues 2. A good place to learn by helping 3. Forums get indexed, so a question is answered forever(ish) Sunday, June 28, 2009
  20. 20. Question Answer Sunday, June 28, 2009
  21. 21. Forum Tips • QWantTUM • Avoid a roast, don’t cross-post • Track discussion via drupal.org/user/[id]/track Sunday, June 28, 2009
  22. 22. The Issue Queues http://drupal.org/project/issues Sunday, June 28, 2009
  23. 23. Problem Solution Sunday, June 28, 2009
  24. 24. The Finder •Verifies the problem •Searches for possible duplicates •Creates and classifies the issue Sunday, June 28, 2009
  25. 25. The Fixer Provides a: Patch Mockup, or Copy Sunday, June 28, 2009
  26. 26. The Polisher Provides feedback based on understanding of Drupal standards Sunday, June 28, 2009
  27. 27. The Greaser • Keeps discussion on track • Provides gentle, positive feedback • Helps clarify misunderstandings Sunday, June 28, 2009
  28. 28. Creator / Destroyer Makes the final call Sunday, June 28, 2009
  29. 29. Do it! • Save time, reduce stress, impress your boss. • Develop relationships in the community (think jobs, support, employees, friends) • Contribute. It feels good, and if everyone does it, magical things can happen. Sunday, June 28, 2009
  30. 30. This is me: Chris Shattuck chrisshattuck.com twitter.com/chris_shattuck These are the links used in this presentation: api.drupal.org - Drupal API documentation drupal.org/handbooks - Drupal handbooks drupalchat.net/- Quickly connect to IRC is.gd/15tJF - Chatzilla Firefox plugin is.gd/15vNY - Wikipedia IRC client comparison drupal.org/forum - Drupal forums drupal.org/user/[id]/track - Your subscribed posts drupal.org/project/issues - Drupal issue queues Sunday, June 28, 2009
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