IBM Smart Business Desktop on the IBM Cloud

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Helping transform your client environment with subscription-based virtualization

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IBM Smart Business Desktop on the IBM Cloud

  1. 1. IBM Smart Business Desktop on theIBM CloudHelping transform your client environment with subscription-basedvirtualization ENP03031-USEN-01 © 2010 IBM Corporation
  2. 2. IBM Global Technology ServicesAgenda Executive summary Overview of the market How IBM Smart Business Desktop on the IBM Cloud can help Details of the IBM solution Associated offerings References and why you should choose IBM Next steps2 © 2010 IBM Corporation
  3. 3. IBM Global Technology ServicesExecutive summary The current market situation – Increased workplace mobility is driving a need for extended access to corporate information – End-user productivity declines with downtime, lost data and other personal computer issues – Success in server and storage virtualization has led to advances in desktop virtualization – Desktops are one of the costliest IT infrastructure elements Needs and challenges – Enable business flexibility by providing access to applications and data to an increasingly distributed and mobile workforce – Enhance data and infrastructure security – Simplify distributed end-user environments in order to reduce complexity and cost3 © 2010 IBM Corporation
  4. 4. IBM Global Technology ServicesExecutive summary (continued) IBM Smart Business Desktop on the IBM Cloud can help: – Accelerate transformation of your desktop environment – Move data away from unsecured, distributed endpoints – Enable flexibility: faster, easier provisioning and extended access to data and applications – Improve IT budget control, reduce IT infrastructure complexity and desktop virtualization costs – Provide flexible delivery models for hosting on the IBM premise or at your site Offering summary – First cloud-based, hosted, managed desktop subscription service designed for enterprises – Subscription service with virtually no capital expense – Wide range of use cases, including call centers, education and work-at-home environments – Helps provide security-rich access to your data and application processes – Pre-designed and pre-built solution to help enhance quality, reliability, and security Why IBM? – Flexible delivery models within the hosted model to help you find the right fit for your enterprise – Broad expertise with hundreds of clients and proven best practices helps provide a quicker return on investment4 © 2010 IBM Corporation
  5. 5. IBM Global Technology ServicesDemanding business requirements require a major shift in the waydesktop workplaces and applications are provided. Security Operations costs  Patch management  Deployment  Infrastructure and  Migration data security  Software distribution  Compliance  Support services  Decentralized servers Mobility IT requirements  Out-tasking and  Faster response times off-shoring locations and more flexibility to support mobile  High availability workplaces and  Business enablement home workers through IT and cost cutting Green IT Hardware management  Increasing energy  Multivendor costs  Multiple models  Refresh cycles5 © 2010 IBM Corporation
  6. 6. IBM Global Technology ServicesVirtual desktops can help solve several problems associated withdistributed personal computers. Traditional personal computer environment Virtualized environment Unmanageable assets, compliance Greater manageability Complex environment, support needs Reduced operating costs End-user IT chores cause disruption Higher end-user productivity Significant downtime, can’t share resources Improved resource utilization High exposure to viruses, theft Enhanced security Reduced cost upgrades, Difficult or expensive upgrades, migrations easier refreshes6 © 2010 IBM Corporation
  7. 7. IBM Global Technology ServicesIBM is creating public, private and hybrid cloud models to enable arange of delivery choices. IBM Smart Business IBM Smart Business Desktop Cloud Desktop on the IBM Cloud 1 2 3 4 Enterprise Enterprise Enterprise A Enterprise Data Center Data Center Enterprise B Enterprise C Managed Private cloud private cloud Hosted private cloud Shared cloud IBM operated services IBM owned and operated Enterprise Service provider7 © 2010 IBM Corporation
  8. 8. IBM Global Technology ServicesDesktop virtualization can simplify management, increase businessflexibility and enhance end-user productivity. IBM Smart Business Desktop on the IBM Cloud can help:  Repurpose your legacy desktop environment to extend its value to the business  Accelerate virtualization with IBM expertise and partnerships  Enhance security of your proprietary information using a cloud computing environment  Enable business flexibility with faster, easier provisioning and extended access  Improve predictability and control over IT budget  Reduce IT infrastructure complexity and costs8 © 2010 IBM Corporation
  9. 9. IBM Global Technology ServicesIBM Smart Business Desktop on the IBM Cloud helps improveproductivity and increase flexibility in a subscription-based service. This desktop solution offers:  One of the first cloud-based, hosted, managed desktop subscription services designed for enterprises  Pre-designed and pre-built solution, helping to enhance quality and reliability for your virtual desktops  Flexible delivery models  Options that cover a range of end-user audiences: task workers, knowledge workers, mobile users, developers and temporary workers  Assessment and planning services, leveraging IBM’s unique tools and experience with complex implementations, helping you choose the right approach for your needs9 © 2010 IBM Corporation
  10. 10. IBM Global Technology ServicesThe IBM solution integrates with your network and existing data andapplication management systems. The platform:  Provides access to virtual desktops from thin clients or repurposed personal computers  Allows your IT staff to leverage existing tools and practices for desktop management – Active Directory® – Profile management – Application deployment and updates – Help desk or service desk – Security policies  Provides Web interfaces for: – Enterprise desktop administration – End-user access10 © 2010 IBM Corporation
  11. 11. IBM Global Technology ServicesThe IBM solution features three flexible approaches to deliveringdesktop cloud services, each designed to meet your requirements.You can choose from: Standard multi-tenant infrastructure – Private access to your virtual desktops, using a reduced-cost, shared, multi-tenant environment at an IBM hosting center Single-tenant infrastructure – Private access to your virtual desktops, using a single-tenant environment at an IBM hosting center Customer premises – Dedicated infrastructure on your premises or in an IBM hosting center11 © 2010 IBM Corporation
  12. 12. IBM Global Technology ServicesEach client has private, security-rich access to the IBM cloud in thestandard multi-tenant infrastructure. Enterprise IBM Customer A Applications and data PCs Virtual Systems VPN or machines Connection Broker (AD, DHCP, dedicated Thin clients DNS) circuit Service provider layer Shared cloud Customer B infrastructure Applications and data PCs Virtual Systems VPN or machines (AD, DHCP, dedicated Thin clients DNS) circuit Customer C Applications and data PCs Virtual PC = personal computer Systems VPN or machines AD = Active Directory® (AD, DHCP, dedicated DHCP = Dynamic Host Configuration Protocol DNS = Domain Name System Thin clients DNS) circuit VPN = Virtual Private Network12 © 2010 IBM Corporation
  13. 13. IBM Global Technology ServicesYour virtual desktops can also be available from an IBM hostingcenter in a single-tenant management environment. Enterprise IBM Customer A Connection Broker Applications and data PCs Virtual Systems VPN or machines (AD, DHCP, dedicated Thin clients DNS) circuit Service provider layer Dedicated cloud Customer B infrastructure Connection Broker Applications and data PCs Virtual Systems VPN or machines (AD, DHCP, dedicated Thin clients DNS) circuit Customer C Applications Connection Broker and data PCs Virtual PC = personal computer Systems VPN or machines AD = Active Directory® (AD, DHCP, dedicated DHCP = Dynamic Host Configuration Protocol DNS = Domain Name System Thin clients DNS) circuit VPN = Virtual Private Network13 © 2010 IBM Corporation
  14. 14. IBM Global Technology ServicesThe IBM solution hosted on your premises can still take advantageof a cloud infrastructure. IBM Enterprise Customer A Connection Broker Applications Dedicated and data cloud infrastructure PCs Virtual Systems VPN or machines (AD, DHCP, dedicated Thin clients DNS) circuit Service provider layer Customer B Connection Broker Applications and data Dedicated cloud PCs infrastructure Virtual Systems VPN or machines (AD, DHCP, dedicated Thin clients DNS) circuit Customer C Applications Connection Broker and data Dedicated cloud PCs infrastructure Virtual Systems VPN or machines (AD, DHCP, dedicated Thin clients DNS) circuit14 PC = personal computer; AD = Active Directory®; DHCP = Dynamic Host Configuration Protocol; DNS = Domain Name System; VPN = Virtual Private Network © 2010 IBM Corporation
  15. 15. IBM Global Technology ServicesPike County Schools delivers a modern education to its studentswithout incurring modern costs, with help from IBM.Business challenge: With 27 educational facilities and recent budget cuts reduced by 80 percent, “We no longer worry about Pike County Schools struggled to keep modern computing systems available what hardware is in the school to all students across the district. as much. We also no longer Committed to delivering a quality education to all of its students, Pike County worry about the applications or Schools needed a new computing system that could bypass the limitations of processes that the schools are its hardware. using because they are theSolution: same for everyone.” IBM Global Technology Services designed a virtual workstation that moved the application infrastructure from the local systems to a remote — Maritta Horne, chief information operating environment. officer and director of technology, Users can now access school applications either via a Web browser or by using Pike County Schools a special CD that bypasses the typical boot processes of the workstation to access the remote systems Solution components:  IBM Smart BusinessBenefits: Desktop Cloud Improved the functionality of computer systems for 64 percent of the cost of replacing the outdated hardware Enabled the district to use workstations longer and bring outdated equipment back online while supporting newer software and systems Helped the district deliver the same quality of education to students across the county, regardless of the availability of hardware15 © 2010 IBM Corporation
  16. 16. IBM Global Technology ServicesIBM Smart Business Desktop complements other IBM end-userand integrated solutions.Other solutions you might explore include: IBM Smart Business End User Support, including self-enablement portal IBM Device Management Services IBM Software Platform Management Services IBM Platform Integration and Deployment Services for PCs IBM Smart Business portfolio of cloud computing services – Development – Test – Storage16 © 2010 IBM Corporation
  17. 17. IBM Global Technology ServicesIBM brings extensive expertise in virtualization, end-user servicesand cloud computing to your desktop project.Why IBM? We can help bring: Proven technology, best practices and an extensive partner network to the hosted solution Standardized design and delivery based on years of virtualization experience, helping to provide a more reliable infrastructure, higher quality and enhanced cost effectiveness Comprehensive strategies during pre-deployment for assessment and planning Enterprise class security extends IT and security policies from enterprise data center to end user to help improve compliance and protect intellectual property Testing, measured against IBM’s rigorous standards for security and data privacy Flexible delivery models: hosted in IBM’s data center or yours Reduced capital expense or upfront fees Global coverage17 © 2010 IBM Corporation
  18. 18. IBM Global Technology ServicesIDC: IBM has the brand permission to lead in providing cloud-associated project-based consulting services. Q: Which three of the following services/technology vendors do you perceive as being the most qualified to provide professional services related to building or implementing cloud services? IBM Accenture Microsoft Google Oracle 10,000 + 1,000 - 9,999 HP (including EDS) 500 - 999 SAP All Dell Deloitte Amazon 5 10 15 20 25 30 35 40 45 50 55 Percent of respondents Source: IDC, 2009 Cloud Professional Services Survey, 2009 N = 69 for 500 – 999 employees, N = 200 for 1,000 – 9,999 employee, and N = 200 for 10,000 + employees IDC, US Professional Services Opportunities Related to Cloud Services, Doc # 221260, December 200918 © 2010 IBM Corporation
  19. 19. IBM Global Technology ServicesNow is the time to virtualize your desktop environment. More companies are implementing desktop virtualization. You can join them by:  Contacting an IBM virtualization professional to help you get started  Conducting a virtualization assessment that will take into account your: – Current desktop environment – Business and IT objectives – User groups – Budget – Available resources19 © 2010 IBM Corporation

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