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IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
IBM Mobile Enterprise Services
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IBM Mobile Enterprise Services


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Used at the IBM booth at RIM BlackBerry World - May 2022

Used at the IBM booth at RIM BlackBerry World - May 2022

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  • 05/09/11
  • 3 pillars. Underlying theme is security.
  • Transcript

    • 1. IBM Mobile Enterprise Services Delivering a range of smartphone and tablet services to enterprise customers world-wide May 2011
    • 2. ...about people ... about creating a culture for innovation … about enabling employees to focus on their work, instead of the complexity of technology ... about business transformation The workplace is… ... working anywhere, anytime
    • 3. Enablers of a smarter workplace
    • 4. Mobility
      • Gartner: By 2013, 80% of businesses will support a workforce using tablets
      • IDC: In the fourth quarter of 2010, smartphones sales (101 million) exceeded personal computers (92 million) in units shipped for the first time
      • Gartner: By 2014, 90 percent of organizations will support corporate applications on personal devices
    • 5. Mobility lifecycle
      • Business requirements and segmentation
      • HR and security policies
      • Assessment & planning of architecture & design
      • Project management and reporting
      • Device replacement and upgrade
      • Destruction of corporate data and asset disposal
      • Procure devices and service plans
      • Security policy
      • Virtual Private Network
      • Application deployment
      • Device configuration
      • Mobile Device Management
      • Security health check
      • OS and application upgrades
      • End user hardware and software support
      • Carrier and telecommunication vendor support
      • Middleware support
    • 6. IBM mobile products and services
      • Infrastructure
      • Mobile Enterprise Services
      • Integrated Communication Services
      • Integrated Security Services
      • Telecom Expense Management
      • Social & Collaboration
      • Lotus Traveler
      • IBM Connections
      • IBM Sametime
      • LotusLive
      • Business Intelligence
      • Cognos
      • Consulting
      • Global Business Services
      • Mobile Application Development
      • IBM Mobile Solutions Practice
      • Cloud
      • Smart Business Desktop
      • Mobile Device Management
    • 7. IBM Mobile Enterprise Services
      • Knowledge worker and task worker solutions
      • ~150 customers worldwide with ~250,000 smartphones and tablets
      • Predictable, per user per month pricing
      • Enterprise e-mail, contacts and calendar
      • Support for both corporate and personal liable devices
      • Hosted Mobile Device Management (MDM) services
        • Automated onboarding
        • Security
        • Self-service support
        • Cost and mobile application management
      • Administration and end-user support
    • 8. IBM is a mobile business
      • Historically, IBM has limited smartphone access to a small number of employees (~25,000)
      • In 2009, IBM embraced a heterogeneous employee liable model and has over 20,000 employees with RIM BlackBerry, Apple iPhone/iPad, Google Android, Symbian and Windows Mobile smartphones and tablets with access to the corporate network
      • The service is delivered by the IBM Mobile Enterprise Services team
      • Goal: 100,000 smartphone and tablet users by the end of 2011; majority are employee-liable devices
      • A highly diverse workforce:
      • 400,000 employees worldwide
      • 50% workforce has less than 5 years of service
      • 50% of employees work remotely – not from a traditional IBM office
      • 15% of population comes from acquisitions & outsourcing deals
    • 9. IBM Mobile Enterprise Services is global 250,000+ devices 150+ customers
    • 10. Questions?