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In case you haven’t noticed Cole has been drowned in work! We only manage 10 roommate properties, so the problem isn’t that he’s overworked or understaffed. And he works his ass off, so it’s not that he’s lazy or doesn’t care about you. The problem is he’s the only person people have to contact to get things done!
Repairs. We are sending all repair issues in the house DIRECTLY to our maintenance specialist, Jim Evans. If you call Cole he will tell you this… SUBMIT A REPAIR REQUEST ON OUR WEBSITE.
The form can be found under the roommates tab and by clicking on repair request. These requests will be sent directly to Jim and he has the tools, experience, and time available to fix the problem faster than Cole could.
If it is an unnecessary repair we do have the veto power to halt the repair, or simply do it ourselves, otherwise Jim has a green light to fix anything submitted through the form!!!
STEP ONE: Go to our site: DeltaREP.com STEP TWO: Click on <<< Roommates
STEP ONE: Go to our site: www.DetlaREP.com STEP TWO: Click on <<< Roommates STEP THREE: Click on <<< Repair Request
STEP FOUR: Fill it Out STEP FIVE: Hit Submit STEP SIX: BE PATIENT PLEASE!!! These forms get emailed directly to Jim! Cole also gets a CC of the repair request straight to his blackberry just in case Chris also gets an email as well to track the Accounts Payable of the Repairs If It’s an emergency Jim also gets a text message! All of this happens instantly!!! So three people see your request at the click of the button. If it’s an emergency we’ll respond to it right away, otherwise… PLEASE BE PATIENT!!!
If the internet isn’t working for some reason you need to call Cox Cable. We will be posting the numbers necessary and making sure all roommates have authorization to call in and get help for the cable and internet that is under our company name.
If there’s emergency repair issues and the internet is down, then you may call Cole (text messages are preferred), otherwise utilize the repair request form if you want something fixed.
The boy who cried wolf policy will be in effect if you call us about basic repairs when your internet is working fine. If you abuse our policies, we will begin to ignore you, even if the house is burning down.
In the near future, Cole will be meeting with you at your house to improve a few things regarding organization. We’ve noticed a few things could easily be done to organize the chaos of living with roommates.
Cleaning, Mowing, and Snow Removal Standards of Quality
14. Utilities. Property Manger calculates the per roommate cost of utilities and supplies. Utilities include gas, water, sewer, electrical, TV, and wireless internet. Supplies include all basic cleaning supplies needed for the common areas of the house including the laundry room . This total amount of utilities and supplies is divided by the total number of roommates at the property and is already included in the total rental amount as stated in the lease for Roommate's monthly automatic payment. Any decrease in the number of roommates living at the property, and any price increases from the utility companies shall result in a direct increase in roommate’s total rental amount and automatic payments.
One minor change we made and notified you of in the last few months:
We removed supplies in the laundry room to make room for our $50 per month cleaning budget.
Cleaning Lawn Care Snow Removal House Supplies Repairs The City of Omaha and the people that own your home hired Delta REP to manage their property and REQUIRE us to uphold the houses in a clean and civil manner. We just try to do the things to make that process as easy as possible on the roommates. City and Homeowners Roommates Delta REP Duties