A brief overview of step FWD // IT and our service offerings

1. Step FWD // IT
Chris Mannering

2. // About Us
 Founded by Chris Mannering 2009
 Core Values of developing long term mutually
beneficial relationships
 High level customer focus & care
 Leverage technology leaders to deliver solutions

3. // Services
Business Availability, Growth & Productivity
IT Managed Cloud Disaster On Premises
Services SAAS & IAAS Recovery Support

4. // Managed Services

5. Step FWD // IT Approach

6. // The Step FWD // IT
Proven Approach Delivers
• Reduce Business Risk
– Improves the network, systems and apps reliability, availability and performance
– Reduces the risk of unexpected IT network, systems, apps failures
• Reduce Costs
– Reduce the actual cost of sudden, unexpected IT Failures and onsite visits
– Minimise opportunity costs associated with network, systems or apps failure; strengthens competitiveness
– Reduces overall costs of the IT function and IT Service fees
– Reduce the Total Cost of Ownership (TCO) of your IT equipment
– Improves overall return on investment in IT
• Smoother Cash Flows
– More predictable budgeted monthly costs (down to the single users)
• Improves IT Productivity
– Improve utilisation & Job satisfaction of IT Professionals on more strategic projects
• More socially responsible
– “Greener” approach to IT Management
• Substantially more than an insurance Policy

7. // Cloud //SAAS

8. // Cloud // IAAS

9. // Disaster Recovery
• Critical Hardware or
Install • Ensure backups are running
Systems • Preform routine test
• Key applications • Fit for purpose solution restores
• Critical Data • $$$ • Review backup strategy still
• Uptime or Recover time • Time fit for purpose
requirements • Data
• Recovery
Manage /
Learn
Monitor

10. // Disaster Recovery
• Only 35% of SMBs have a comprehensive disaster-
recovery plan.
• Fewer than 10% have crisis
management, contingency, business recovery and
business resumption plans.
• 2 out of 5 businesses that experience a disaster will go
out of business within 5 years. –Gartner 2011