Tips to become a MSP Leader Give more than you expect others to give. See everyone as a diamond in the rough. Express appreciation; accept responsibility. Show respect for the people around you.
Build relationship Listen, listen, listen. Be a problem solver, not a problem spotter. Have a sense of humour and have fun!
“Leadership isn’t about a position, it’s about behaviour. Doing something willingly because you respect and trust someone is different from doing something because they have the authority to give you an order.” – Jim Kouzes, Ph.D., Toastmasters Golden Gavel recipient 2006