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Onlinetools v3
 

Onlinetools v3

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    Onlinetools v3 Onlinetools v3 Presentation Transcript

    • 1
      Image : franksblog.edublog.org
      Online collaboration tools between mediators
      Christine Koehler
      http://twitter.com/Mediateur_
      I International Congress on mediation, Lisbon 7-9 october 2010
    • Whoam I ?
      2
    • Agenda
      3
    • How will this session go ? alternance of
      Interactions with you
      Presentation from me
      Using 1 online tool
      based on experience:
      French Judiciary experiment
      4
    • session will be recorded
      5
    • We’ll use 1 online tool :
      6
    • Why Tweeter ?
      • Easy to set up
      • Enable online conversation
      • Asynchronous :
      engage conversation with friends and people interested in what you say
      • synchronous
      we'll do thattoday !
      7
    • How to connectyourlabtop or smartphone to internet ?
      Use wifi
      Username: mediationcong
      Password: mediationcong2010
      8
    • Do you have a Twitter account ?
      9
      Type « twitter » in Google
      http://twitter.com/
      ‘microblogging’
      SMS/instant messaging,
      Public,
      called a « tweet »
      140 characters
    • yes !
      use hashtag
      #Lisbmed
      in all your tweets
      10
    • No Twitteraccount ?let’screate one
      11
    • So nowyou have one !
      use hashtag
      #Lisbmed
      in all your tweets
      Or, to have this #Lisbmedautomatically included, go to
      http://tweetchat.com
      http://tweetgrid.com
      or http://twubs.com and start !
      12
    • Sendyour first Tweet !
      Introduce yourself. Location? Focus? Favorite topics?
      add
      #Lisbmed
      in each tweet
      13
    • we will dialogue together creating a Twitterwall
      14
    • Happy to meetyou !
    • Whycollaborate ?
      16
    • 17
      Why would you, mediator, collaborate with other mediators ?
      use Twitter and
      #Lisbmed
      to share your thinking
    • French experiment : mediators for labour disputes
      Place : Cour d'Appel de Paris
      10 chambers involved
      Preparation : 3 years discussions
      4 mediators’organizations involved
      1 process agreed
      18
    • French experimentphase I : information during public hearing
      Mediatorsselected by organizations
      1 mediator present in each public hearing
      40 mediatorsinvolved
      Court selects cases suitable for mediation and suggest to meet mediator for information
      If both parties agree, mediation can start
      StartedDecember 2009
      19
    • Phase II: summons for information
      Court will select appropriate cases
      All parties with lawyers will get appointment together with mediator for information as soon as appeal is received
      Expected to start in December 2010
      20
    • At start, still many questions
      How to organize chart of “on duty” mediators?
      Where do mediatorssit ? next to Court ? with public and lawyers ? somewhereelse ?.
      How to deal with reluctant judges ?
      How to report questions and remark to Court ?
      Whochooses the mediator ? the Court ? the parties ?
      How to mesure effectiveness of mediation ?
      how to all mediators get into court without queuing with public visitors
      how to recognize visually a mediator

      21
    • Solutions found :
      Chart of duties prepared by 1 representative of mediators
      Keep accurate track of presence
      All changes arranged prior to hearing and informed to rep
      Weekly meeting of mediators
      Regular contacts with Court Coordinator
      ….
      22
    • After 9 months
      often
      Difficult to maintain momentum
      Some mediators cannot attend meetings
      Mediators’meetings seem rated as unsatisfying
      23
    • Myown questions
      How to capitalizeexperience ?
      How to learnfromit ?
      How to shareitwithothers ?
      How to increase participation ?
      24
    • Whycollaboratebetweenmediators ?
      Youranswers
      25
    • Why Online ?
      26
    • 27
      Whycollaborate online ?
      use Twitter and
      #Lisbmed
      to share your thinking
    • Everybodyis online !
      28
    • Cour d’Appel experiment
      29
      Creation of a Google group
    • Characteristics
      groups.google.com/
      Free
      Needs to have/create a Google Account
      Can be 100% private :approved subscription
      Eachmemberreceived emails
      either on his computer, or online as requested
      Space to share documents online
      Space to share links online
      30
    • Whatget'sdone on our Google Group ?
      Share reports of duties
      =>increased knowledge of each chamber's position
      Ask questions and get answers
      Prepare meetings
      Share on dutycalendar
      Share meetings reports between our coordinators and judges
      Share documents
      Know eachother
      etc..
      31
    • Whycollaborate online ?
      Youranswers
      32
    • 33
      How to start a collaboration online ?
      use Twitter and
      #Lisbmed
      to share your thinking and/or experience
    • Start with a real need
      34
    • Help people learn
      Be ready to help
      Encourage people
      Buildeasy FAQ
      Keep It Simple
      Build trust
      Communicateprogress
      35
    • Key successfactors
      openess
      trust
      interaction
      engagement
      36
    • How to start a collaboration online ?
      Youranswers
      37
    • 38
      What are your favorite online tools?
      use Twitter and #Lisbmedto share :
      Name of online tool ?
      Use ?
      Why do youlikeit ?
      (careful: 140 charactersonly)
    • There are Tools for ..
      Everything !

      Select few
      39
    • Tools for Sharing information
      With group
      Withinterested people
      With « everybody »
      40
    • Tools for workingtogether on
      41
      Word documents
      Spreadsheets
      Slide shows
      Calendars
      Databases
      Without back and forth emails !
    • Google Documents : 100% online
      Document or spreadsheet or presentation or pdf …
      Create or import fromyour computer
      Sharewithothers
    • Practical Tools :
      Finding time dates for meetings
      43
    • Collaborative Websites
      44
      Wikis !
      Wiki-wiki meansrapidity in Hawaian
      More and more free solutions
      Wellknownexample : Wikipedia
    • Web monitoring
      45
    • What are your favorite online tools?
      Youranswers
      46
    • 47
      What challenges do yousee ?
      use Twitter and #Lisbmedto share
    • Cour d’appel experiment
      Many mediators were not familiar even with email
      had to teach them how to create Google account
      preparetutorials
      prepare easy to find
      screen sharing
      Encourage unformal discussion, even if this gives many emails in inbox, in order to create group cohesion
      48
    • What challenges do yousee ?
      Youranswers
      49
    • 50
      Questions ?
      use Twitter and #Lisbmedto share
    • sources
      Top Twitter Tutorials on YouTube
      100-tools-for- learning-2009
      The emerging Top 100 Tools for Learning 2010 List
      30 Ways to use Social Media to Work Smarter
      lrnchat.wordpress.com/
      51
    • PicturesCreative Commons
      http://www.flickr.com/photos/kramchang/114542746/sizes/o/in/photostream/By Kramchang
      http://www.flickr.com/photos/taylormiles/1047043772/sizes/z/in/photostream/
      Pline
      http://www.flickr.com/photos/sasoxford/4028986703/sizes/m/in/photostream/
      JCFrogBlog II
      http://www.flickr.com/photos/hansoete/180165791/in/photostream/
      http://www.flickr.com/photos/alancleaver/4320245924/in/photostream/ Alan Cleaver
      http://www.flickr.com/photos/crystaljingsr/3914729343/in/photostream/
      http://www.flickr.com/photos/ari/2217205434/in/photostream/ Steve Rhodes
      http://www.flickr.com/photos/metaweb/3200153417/in/photostream/ Divergent learner
      http://www.flickr.com/photos/jpockele/226331607/sizes/z/in/photostream/jpockele
      http://www.flickr.com/photos/pmtorrone/2083016791/in/photostream/
      http://www.flickr.com/photos/churl/1795203061/sizes/z/in/photostream/churl
      http://www.flickr.com/photos/jason-samfield/2753769324/sizes/m/in/photostream/amfieldJason Samfield
      http://www.flickr.com/photos/seandreilinger/276440895/lightbox/
      http://www.flickr.com/photos/cogdog/19490596/in/photostream/
      http://www.flickr.com/photos/jankroemer/285835148/sizes/z/in/photostream/
      http://www.flickr.com/photos/wwworks/4759535950/sizes/z/in/photostream/
      52
    • Christine KoehlerMédiateur Créatrice d'espaces de dialogue et de coopérationwww.christinekoehler.com
      Email : chris.alice.koehler@gmail.com
      Mediateur_