Onlinetools v3

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  • 1. 1
    Image : franksblog.edublog.org
    Online collaboration tools between mediators
    Christine Koehler
    http://twitter.com/Mediateur_
    I International Congress on mediation, Lisbon 7-9 october 2010
  • 2. Whoam I ?
    2
  • 3. Agenda
    3
  • 4. How will this session go ? alternance of
    Interactions with you
    Presentation from me
    Using 1 online tool
    based on experience:
    French Judiciary experiment
    4
  • 5. session will be recorded
    5
  • 6. We’ll use 1 online tool :
    6
  • 7. Why Tweeter ?
    • Easy to set up
    • 8. Enable online conversation
    • 9. Asynchronous :
    engage conversation with friends and people interested in what you say
    • synchronous
    we'll do thattoday !
    7
  • 10. How to connectyourlabtop or smartphone to internet ?
    Use wifi
    Username: mediationcong
    Password: mediationcong2010
    8
  • 11. Do you have a Twitter account ?
    9
    Type « twitter » in Google
    http://twitter.com/
    ‘microblogging’
    SMS/instant messaging,
    Public,
    called a « tweet »
    140 characters
  • 12. yes !
    use hashtag
    #Lisbmed
    in all your tweets
    10
  • 13. No Twitteraccount ?let’screate one
    11
  • 14. So nowyou have one !
    use hashtag
    #Lisbmed
    in all your tweets
    Or, to have this #Lisbmedautomatically included, go to
    http://tweetchat.com
    http://tweetgrid.com
    or http://twubs.com and start !
    12
  • 15. Sendyour first Tweet !
    Introduce yourself. Location? Focus? Favorite topics?
    add
    #Lisbmed
    in each tweet
    13
  • 16. we will dialogue together creating a Twitterwall
    14
  • 17. Happy to meetyou !
  • 18. Whycollaborate ?
    16
  • 19. 17
    Why would you, mediator, collaborate with other mediators ?
    use Twitter and
    #Lisbmed
    to share your thinking
  • 20. French experiment : mediators for labour disputes
    Place : Cour d'Appel de Paris
    10 chambers involved
    Preparation : 3 years discussions
    4 mediators’organizations involved
    1 process agreed
    18
  • 21. French experimentphase I : information during public hearing
    Mediatorsselected by organizations
    1 mediator present in each public hearing
    40 mediatorsinvolved
    Court selects cases suitable for mediation and suggest to meet mediator for information
    If both parties agree, mediation can start
    StartedDecember 2009
    19
  • 22. Phase II: summons for information
    Court will select appropriate cases
    All parties with lawyers will get appointment together with mediator for information as soon as appeal is received
    Expected to start in December 2010
    20
  • 23. At start, still many questions
    How to organize chart of “on duty” mediators?
    Where do mediatorssit ? next to Court ? with public and lawyers ? somewhereelse ?.
    How to deal with reluctant judges ?
    How to report questions and remark to Court ?
    Whochooses the mediator ? the Court ? the parties ?
    How to mesure effectiveness of mediation ?
    how to all mediators get into court without queuing with public visitors
    how to recognize visually a mediator

    21
  • 24. Solutions found :
    Chart of duties prepared by 1 representative of mediators
    Keep accurate track of presence
    All changes arranged prior to hearing and informed to rep
    Weekly meeting of mediators
    Regular contacts with Court Coordinator
    ….
    22
  • 25. After 9 months
    often
    Difficult to maintain momentum
    Some mediators cannot attend meetings
    Mediators’meetings seem rated as unsatisfying
    23
  • 26. Myown questions
    How to capitalizeexperience ?
    How to learnfromit ?
    How to shareitwithothers ?
    How to increase participation ?
    24
  • 27. Whycollaboratebetweenmediators ?
    Youranswers
    25
  • 28. Why Online ?
    26
  • 29. 27
    Whycollaborate online ?
    use Twitter and
    #Lisbmed
    to share your thinking
  • 30. Everybodyis online !
    28
  • 31. Cour d’Appel experiment
    29
    Creation of a Google group
  • 32. Characteristics
    groups.google.com/
    Free
    Needs to have/create a Google Account
    Can be 100% private :approved subscription
    Eachmemberreceived emails
    either on his computer, or online as requested
    Space to share documents online
    Space to share links online
    30
  • 33. Whatget'sdone on our Google Group ?
    Share reports of duties
    =>increased knowledge of each chamber's position
    Ask questions and get answers
    Prepare meetings
    Share on dutycalendar
    Share meetings reports between our coordinators and judges
    Share documents
    Know eachother
    etc..
    31
  • 34. Whycollaborate online ?
    Youranswers
    32
  • 35. 33
    How to start a collaboration online ?
    use Twitter and
    #Lisbmed
    to share your thinking and/or experience
  • 36. Start with a real need
    34
  • 37. Help people learn
    Be ready to help
    Encourage people
    Buildeasy FAQ
    Keep It Simple
    Build trust
    Communicateprogress
    35
  • 38. Key successfactors
    openess
    trust
    interaction
    engagement
    36
  • 39. How to start a collaboration online ?
    Youranswers
    37
  • 40. 38
    What are your favorite online tools?
    use Twitter and #Lisbmedto share :
    Name of online tool ?
    Use ?
    Why do youlikeit ?
    (careful: 140 charactersonly)
  • 41. There are Tools for ..
    Everything !

    Select few
    39
  • 42. Tools for Sharing information
    With group
    Withinterested people
    With « everybody »
    40
  • 43. Tools for workingtogether on
    41
    Word documents
    Spreadsheets
    Slide shows
    Calendars
    Databases
    Without back and forth emails !
  • 44. Google Documents : 100% online
    Document or spreadsheet or presentation or pdf …
    Create or import fromyour computer
    Sharewithothers
  • 45. Practical Tools :
    Finding time dates for meetings
    43
  • 46. Collaborative Websites
    44
    Wikis !
    Wiki-wiki meansrapidity in Hawaian
    More and more free solutions
    Wellknownexample : Wikipedia
  • 47. Web monitoring
    45
  • 48. What are your favorite online tools?
    Youranswers
    46
  • 49. 47
    What challenges do yousee ?
    use Twitter and #Lisbmedto share
  • 50. Cour d’appel experiment
    Many mediators were not familiar even with email
    had to teach them how to create Google account
    preparetutorials
    prepare easy to find
    screen sharing
    Encourage unformal discussion, even if this gives many emails in inbox, in order to create group cohesion
    48
  • 51. What challenges do yousee ?
    Youranswers
    49
  • 52. 50
    Questions ?
    use Twitter and #Lisbmedto share
  • 53. sources
    Top Twitter Tutorials on YouTube
    100-tools-for- learning-2009
    The emerging Top 100 Tools for Learning 2010 List
    30 Ways to use Social Media to Work Smarter
    lrnchat.wordpress.com/
    51
  • 54. PicturesCreative Commons
    http://www.flickr.com/photos/kramchang/114542746/sizes/o/in/photostream/By Kramchang
    http://www.flickr.com/photos/taylormiles/1047043772/sizes/z/in/photostream/
    Pline
    http://www.flickr.com/photos/sasoxford/4028986703/sizes/m/in/photostream/
    JCFrogBlog II
    http://www.flickr.com/photos/hansoete/180165791/in/photostream/
    http://www.flickr.com/photos/alancleaver/4320245924/in/photostream/ Alan Cleaver
    http://www.flickr.com/photos/crystaljingsr/3914729343/in/photostream/
    http://www.flickr.com/photos/ari/2217205434/in/photostream/ Steve Rhodes
    http://www.flickr.com/photos/metaweb/3200153417/in/photostream/ Divergent learner
    http://www.flickr.com/photos/jpockele/226331607/sizes/z/in/photostream/jpockele
    http://www.flickr.com/photos/pmtorrone/2083016791/in/photostream/
    http://www.flickr.com/photos/churl/1795203061/sizes/z/in/photostream/churl
    http://www.flickr.com/photos/jason-samfield/2753769324/sizes/m/in/photostream/amfieldJason Samfield
    http://www.flickr.com/photos/seandreilinger/276440895/lightbox/
    http://www.flickr.com/photos/cogdog/19490596/in/photostream/
    http://www.flickr.com/photos/jankroemer/285835148/sizes/z/in/photostream/
    http://www.flickr.com/photos/wwworks/4759535950/sizes/z/in/photostream/
    52
  • 55. Christine KoehlerMédiateur Créatrice d'espaces de dialogue et de coopérationwww.christinekoehler.com
    Email : chris.alice.koehler@gmail.com
    Mediateur_