Web 2.0: Big, Vague, BeautifulThe Challenges of Implementing Learning 2.0Chris King, PMP

Defining Web 2.0“The best thing about web 2.0 is that -- nobody knows what the [heck] it means. Even the ones who coined the term are still struggling to find a compact definition. And this is the true beauty and power of Web 2.0 -- it makes people think.” Kathy Sierra, “The best thing about web 2.0,” October 11, 2005, Creating Passionate Users bloghttp://headrush.typepad.com/creating_passionate_users/2005/10/the_best_thing_.html2c 2009 Chris King

3c 2009 Chris KingProcesses needed for Learning (traditional classroom activates all of these for the most part…)

4c 2009 Chris KingProcesses activated by most WBT (WBT’s sweet spot is Simulation and (mostly) Practice…)

5c 2009 Chris KingProcesses activated by Learning 2.0 (the more active processes, the more effective and efficient the learning…)

Key Web 2.0 Concepts6c 2009 Chris King

Web 2.0 attitude7c 2009 Chris King

Why Now?8c 2009 Chris King

Technology is tested, proven, and acceptedc 2009 Chris King9

c 2009 Chris King10Physical dispersal creates a need for better collaboration and connectedness

c 2009 Chris King11The best thing that can be said about most e-learning is that gives you the sensation of a coma without the worry or inconvenienceSlide courtesy of Anders Gronstadt, Gronstadt Consulting

c 2009 Chris King12

But still, why now?c 2009 Chris King13

Nearing the tipping pointc 2009 Chris King14There is a growing acknowledgement from business leaders that learning must happen continuously

Nearing the tipping pointc 2009 Chris King15There is a demand from a workforce increasingly familiar with Web 2.0 tools and concepts

Nearing the tipping pointc 2009 Chris King16There is a business climate where speed is valued over complexity; flexibility over comprehen-siveness

This stuff really works17c 2009 Chris KingIt is well-suited for smaller, more frequently accessed instructional chunks

This stuff really works18c 2009 Chris KingThe path to content is shorter, satisfying shrinking attention-spans

This stuff really works19c 2009 Chris KingTechnology is a multiplier, extending learning beyond the classroom

This stuff really worksc 2009 Chris King20Low-profile learning (often user-generated) has low overhead and low barriers to creation

The Bottom Line21c 2009 Chris King

c 2009 Chris King22“To be persuasive, we must be believable. To be believable, we must be credible. To be credible, we must be truthful. Edward R. Murrow”

SKYpiec 2009 Chris King23

Bottom Line24This is hard.c 2009 Chris King

Bottom Line25c 2009 Chris King

Bottom Linec 2009 Chris King26The challenges of integrating Learning 2.0 for designers, instructors and learners should not be underestimated.

Ch-ch-ch-changes(with apologies to David Bowie)c 2009 Chris King27

c 2009 Chris King28

Instructional DesignersMust design for a variety of motivational levelsExtend learning beyond the eventNumber of interactions increases as classroom time decreases29c 2009 Chris King

c 2009 Chris King30D3D4D2D1CompetenceCommitmentHersey Blanchard Motivational Archetypes

c 2009 Chris King31D3D4Low competence, high commitmentD2D1CompetenceCommitmentHersey Blanchard Motivational Archetypes

c 2009 Chris King32D3D4Some competence, low commitmentD2D1CompetenceCommitmentHersey Blanchard Motivational Archetypes

c 2009 Chris King33D3D4High competence, variable commitmentD2D1CompetenceCommitmentHersey Blanchard Motivational Archetypes

c 2009 Chris King34D3D4High competence, high commitmentD2D1CompetenceCommitmentHersey Blanchard Motivational Archetypes

Beyond the classroomc 2009 Chris King35

Changing ID prioritiesClassroom TimeInteractions with Content36c 2009 Chris King

InstructorsFamiliar ritualsSubtle and not-so-subtle changesPre- and post-course workload increasing37c 2009 Chris King

Instructors still…c 2009 Chris King38

But now…39c 2009 Chris King

LearnersViolated Adult Learning principlesTechnology inhibits before it enhancesDon’t assume tool competencyManagement as a barrier40c 2009 Chris King

“I’m scared…hold me”41c 2009 Chris KingAdults learn best in a safe, inclusive, comfortable environment where their opinions are respected, their learning has practical applications, there are opportunities to share experiences, and which accommodates different levels of self-direction.Learning 2.0 violates some of these principles!

Generational divide overstatedThey are more used to:OMG! BOOMS! C/W 2 EZ, JMO. But U R a KIA. JK! SRSLY, RTFM.42c 2009 Chris KingYounger workers are no smarter about using Web 2.0 for learning!

The final obstaclec 2009 Chris King43You must convince Managers to trust this new style of learning by incorporating Learning 2.0 into Management Training

Putting it into practice44c 2009 Chris King

Putting it into practice45c 2009 Chris KingNine week program, meet once a week for an hour via teleconferenceStudents responsible for exploring the topics in between class sessionsSession focused on discussing application and answering questionsA Blog is the backbone of student participation

Nine week program, meet once a week for an hour via teleconference

Students responsible for exploring the topics in between class sessions

Session focused on discussing application and answering questions

A Blog is the backbone of student participation

23 Things in action46c 2009 Chris KingActive use of each tool provides students with:Information (content)Context with ContentPracticeEach week, there is Remediation to correct misinformationSimulation of a classroom application of the toolChecking for Understanding, through the active use of the tool – info not just digested, but used

Information (content)

Context with Content

Practice

Remediation to correct misinformation

Simulation of a classroom application of the tool

Checking for Understanding, through the active use of the tool – info not just digested, but used

Putting it into practice47c 2009 Chris KingBlog posts allow:Instructor to check for confusionTargeted CoachingStudents to get a chance at Cognitive Rehearsal

Instructor to check for confusion

Targeted Coaching

Students to get a chance at Cognitive Rehearsal

Wrapping upc 2009 Chris King48

Bottom Line49This is hard.c 2009 Chris KingReminder:

A brave new world…The challenges of integrating Learning 2.0 for designers, instructors and learners should not be underestimated.This stuff requires more, not less, people to make it workThis isn’t threatening your employment – your current job, maybe, but not your paycheck!50c 2009 Chris King

Thank you!Chris King, PMPcking@sevatec.com, 571.228.0253c 2009 Chris King51