Your SlideShare is downloading. ×
Quality Control Process
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Quality Control Process

777
views

Published on

This Document shows a quality control process that can be applied to an organisations work.

This Document shows a quality control process that can be applied to an organisations work.

Published in: Career

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
777
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
19
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Quality Management Process Flow Chart Quality Management Process NO Review quality management procedures for any on-going End of process. 1. Do you have to deliver a new service, work if required. partnership, client request, report, word report, excel data report, or any piece of End of process. work for a client or supplier or internally? YES Note: This is a simple but highly 6. If this is a word document that effective quality control procedure. will be sent out for example, this 2. For work and tasks that are could simply mean another producedstaff can apply the Swiss This is a series of checks by different member of staff checking the cheese model for quality control. staff members and / or cross checks document before it is sent out. If (Another Method can be chosen if to different docs and / or data. it is a more advanced excel spread decided they are requirements for it). Each document created or sheet, this may require checks implementation of work can have a from 3 people and also extracting different quality control criteria raw data to compare to data in 3. Upon review of the work or tasks that applied. the spread sheet. need to take place. A set of quality control criteria should be created. 5. A system of checks and controls should be established to ensure 3.1. Please see the Quality Control 4. The quality control approach quality of the work and to Creation process on the next page for applied must be relevant to the work element errors or mistakes where further details. that is taking place. possible.
  • 2. Quality Management Process Flow ChartQuality Control Creation Process: Define Process or Product Develop Product* Output Improve process or product Assess Product Quality Setup Quality control monitoring for continual NO improvement. YES Does it deliver on its original Standardise process Conformance to quality specifications and targets? Does it meet the set out quality expectations? * Product in this diagram refers to any work, task, document, software etc.. That may be produced.
  • 3. Quality Management Process Flow ChartSwiss cheese Model Process: Swiss Cheese Model Diagram. The diagrams to the left show a visual representation of how a Swiss cheese model works. A system of checks are put in place to element mistakes or risks.
  • 4. Quality Management Process Flow ChartBox Number Documents and resources to be referenced Comments and Action Points 1. Do you have to deliver a new service, partnership, client request, report, word report, excel data report, or any piece of work for a client or supplier? 2. For work and tasks that are produced staff can apply the Swiss cheese model for Note: This is a simple but highly effective quality control quality control. (Another Method can be chosen if decided they are requirements for procedure. it). This is a series of checks by different staff members and /or cross checks to different docs and data. Each document creation or implementation of work can have a different quality control criteria applied. 3. Upon review of the work that needs to take place. A set of quality control criteria should be created. 4. The quality control approach applied should be relevant to the work that is taking place. 5. A system of checks and controls should be established to ensure quality of the work and to element errors or issues where possible. 6. If this is a word document that will be sent out, this could simply mean another member of staff checking the document before it’s sent out. If it’s a more advanced excel spread sheet this may require checks from 3 people and also extracting raw data to compare to date in the excel spread sheet.