Feedback exercise - showing the value of instant feedback

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This is an exercise that I like to use in classes and workshops when I want the participants to experience the difference between clear and instant feedback versus exchanging information in writing.

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Feedback exercise - showing the value of instant feedback

  1. 1. Communication and feedback<br />
  2. 2. Exercise<br />Work in pairs<br />One person acts as developer<br />One person acts as customer <br />The job is to copy a picture of symbols<br />Customer describes the original picture<br />Developer draws the copy<br />
  3. 3.
  4. 4. Part 1<br />Customer and developer sit apart from eachother<br />Customer has 5 min to write a requirements document<br />Just text, no pictures!<br />The developer then has 10 min to implement (draw a copy)<br />Customer may write new requirements during this time, to specify further<br />No other communication allowed!<br />
  5. 5.
  6. 6. Part 2<br />Customer and developer sit together<br />Only customer may see original image!<br />Only developer may touch the pen!<br />Pair has 10 min to finish the drawing<br />Any communication is allowed<br />Talking<br />Pointing<br />Visualizing (without customer using the pen!)<br />
  7. 7.
  8. 8. Debriefing<br />Discuss in the group how the results turned out, how the two simulations differed<br />How can we relate the exercise to a software development project?<br />

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