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Service Desk and Social Media -- Meet Your Users on Their Terms
 

Service Desk and Social Media -- Meet Your Users on Their Terms

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ServiceNow presentation 2010. ...

ServiceNow presentation 2010.

It's a generational shift in communication. Like it or not, employees will use social media!

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For four years I've has been using low-friction data collection to capture hundreds of elements of my life into a repository for search, visualization and analysis.

MEDIA and PRESS INFORMATION: http://chrisdancy.pressfolios.com/

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http://community.service-now.com 142
http://www.servicesphere.com 92
http://community.servicenow.com 52
http://www.scoop.it 40
http://www.linkedin.com 7

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