Service Desk and Social Media -- Meet Your Users on Their Terms
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ServiceNow presentation 2010. ...
ServiceNow presentation 2010.
It's a generational shift in communication. Like it or not, employees will use social media!
For four years I've has been using low-friction data collection to capture hundreds of elements of my life into a repository for search, visualization and analysis.
MEDIA and PRESS INFORMATION: http://chrisdancy.pressfolios.com/
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