I'M READY FOR MY CLOSE UP, MR. JOBS.
How contextual aware information systems are changing support.
IT has evolved to become IS, with this change information systems have become contextually aware. Context is based on many factors that change the support dynamic.
The most aggressive use case of IS context is location. Location changes the types of FAQ's a user may ask, changes the way a field tech carry's out his/her daily routine. Technology today is enabling a new breed of services that bring valuable data, tools and metrics that dramatically change the world of support.
- Learn the five key drivers to location aware support.
- Review the metrics that drive knowledge workers when assisted by contextual aware devices and data.
- Top 10 ways you can use location in your support organization today.
For four years I've has been using low-friction data collection to capture hundreds of elements of my life into a repository for search, visualization and analysis.
MEET IN PERSON: http://www.servicesphere.com/future-events/
Feel free to reach out at firstname.lastname@example.org, +1-303- 872-0786, or by texting "chrisdancy" to 50500.