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Geek Squad
 

Geek Squad

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Presentation given at the 2007 PA Keystone Technology Integrators' Summit

Presentation given at the 2007 PA Keystone Technology Integrators' Summit

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    Geek Squad Geek Squad Presentation Transcript

    • Geek Squad: Student Technology Teams Chris Champion, M.S.Ed. MCSE, Network+ Brad Shank, B.S.: MIS
    • Introductions
      • Chris Champion, M.S.Ed.
        • MCSE, Network+
        • Systems Engineer employment for 10 years
        • Cumberland-Perry Computer Teacher for 5 years
        • 2005 Keystone Technology Integrator
        • Master’s of Education, Integrating Technology
      • Brad Shank, B.S.: MIS
        • Bachelor's of Management Information Services at IUP
        • Keystone Summit Intern / Staff 3 years
    • 1. School Technology “Problems” 2. What Students Do and DON’T Do 3. How We Do It 4. Best Practices / Future Plans
    • Our Technology “Problems” HARDWARE s TEXT HARDWARE E-MAIL PEBCAK SERVER
    • 1. Our Technology “Problems” 2. What Students Do and DON’T Do 3. How We Do It 4. Best Practices / Future Plans
    • What Students Do / Don’t Do Printers CD / Floppy Monitor Software Installation Network Equipment Servers Unsupervised Use
    • 1. Our Technology “Problems” 2. What Students Do and DON’T Do 3. How We Do It 4. Best Practices / Future Plans
    • IT Response Process Teacher Request Dispatch to Student Student Response Teacher Evaluation Student Grade
    • “ IT Request” Online Form
    • “ Student Dispatch” Form
    • “ Student Dispatch” Form (part 2)
    • “ Teacher Evaluation” Form
    • 1. Our Technology “Problems” 2. What Students Do and DON’T Do 3. How We Do It 4. Best Practices / Future Plans
    • Flow Charts Student-created Troubleshooting Documents
    • Graphic Arts Classes
      • Student
      • Web
      • Design
    • Organizations & Curriculum www.studenttechsupport.org www.genyes.org
    • Organizations & Curriculum Upper Merion (PA) UMiHelp.wikispaces.com
    • Organizations & Curriculum Mouse.org NYC schools
    • Sample Documents:
      • http://www.cpavts.org/ITResponse