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Effective Communication: The Importance of Listening in Conversations
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Chris Brogan
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A brief presentation about conversations, and how online complexity complicates the matter.
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Effective Communication: The Importance of Listening in Conversations
1.
Conversations
2.
Conversation is the
exchange of ideas and information.
3.
Ideally, it’s comfortable,
and we feel at ease doing it.
4.
And yet, technology
introduces means for misunderstanding.
5.
It’s important not
to anger our digital audiences.
6.
Not listening Pitching
telling me nothing new Talking DOWN to me not unique Be careful.
7.
Listening is a
KEY point of all conversations.
8.
Make sure we
hear and understand others first.
9.
Listen First Be
helpful Two Way Street Where They Are Easy Words Tips.
10.
Blog Comments Mixers
and Events Sponsorships Listening Tools Beyond Webinars How to start conversations, build groups.
11.
http://flickr.com/photos/ginable/325235488/ -
gin able - elephants http://flickr.com/photos/18321520@N00/51463 3276/ - nedruthsolo - talk over beer http://flic kr.com/photos/spitzgogo/286917522/ - spitzgogo - phonegirl http://flickr.com/pho tos/monkeymuff/148758311/ - benhaldenby - bab y http://flickr.com/photos/piotramigo/1361735978/ - piotramigo - guy y elling http://flickr.com/photos/dasqfamily/357 306001/ - qfamily - ear pincher http://flickr.com/photos/brianscott/ 133789806/ - brianscott - whisper http://flickr .com/photos/redcarpet/352420553/ - mickipedia - mikki http://flickr.com/pho tos/anniebee/92853447/ - anniebee - secretary http://flickr.com/photos/cheftami/194505282/ - taminsea - duck http://f lickr.com/photos/matthewfch/513886821/ - matth ewfang - rainbow All photos were found on Flickr, and were licensed under the Creative Commons license.
12.
www.chrisbrogan.com [email_address] 631.612.8945
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