How to Fit Usability Testing into Agile Development at NCR Christina Wood Craig Miller

Ideally…. We have a developed a model for integrating UCD practices into the Agile development model At design time – working with users to develop tasks and user roles, usability goals, requirements During the development iterations – conducting UI inspections and internal/external usability testing

We have a developed a model for integrating UCD practices into the Agile development model

At design time – working with users to develop tasks and user roles, usability goals, requirements

During the development iterations – conducting UI inspections and internal/external usability testing

In Reality… 30 applications Two-person usability team Parachuted into different products at different times Focused on prototyping in the design phase Tried to include usability testing but have lacked time and resources to do it properly Looking for ways to conduct efficient UT

30 applications

Two-person usability team

Parachuted into different products at different times

Focused on prototyping in the design phase

Tried to include usability testing but have lacked time and resources to do it properly

Looking for ways to conduct efficient UT

TechSmith’s Morae

Advantages of Morae Cost/time savings for preparation and analysis Effective presentation materials: Provided shared experience of test results Provided media that strongly supported issues Emphasized software issues over personal opinion

Cost/time savings for preparation and analysis

Effective presentation materials:

Provided shared experience of test results

Provided media that strongly supported issues

Emphasized software issues over personal opinion