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This presentation talk about the rise of social media and how it is affecting our daily lives and, as an consequence of that, how it is affecting the way people do business in the real world. In this p...

This presentation talk about the rise of social media and how it is affecting our daily lives and, as an consequence of that, how it is affecting the way people do business in the real world. In this presentation I will take 30 minutes to explain to you: What is the social media and how could we participate in its networks not just to protect our brands from "anonymous client reviews but to maintain a profitable relationship with them.

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