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Online Community: Still Crazy After All These Years
 

Online Community: Still Crazy After All These Years

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Slides from a session with the IBM online community builders group, March 2011.

Slides from a session with the IBM online community builders group, March 2011.

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    Online Community: Still Crazy After All These Years Online Community: Still Crazy After All These Years Presentation Transcript

    • Online Community:still crazy after all these years…
      Nancy White Full Circle Associates http://www.fullcirc.com
    • Is “community” dead?
      Irrelevant?
      Over-used? Abused?
      Spot-on?
      When?Why?
    • “And the Japanese themselves are so wonderful. I come back to my shack to check on it each day, now to send this e-mail since the electricity is on, and I find food and water left in my entranceway. I have no idea from whom, but it is there. Old men in green hats go from door to door checking to see if everyone is OK. People talk to complete strangers asking if they need help. I see no signs of fear. Resignation, yes, but fear or panic, no.”
    • #1 Whatdo we reallyMEANbycommunity?
    • http://technologyforcommunities.com/
    • Tech + Social:Technology has fundamentally changed how we can be together
    • Go Solo?
      Thinking, my tasks, exploring…
      http://www.flickr.com/photos/h-k-d/4777491309/
    • Pairs, triads and very small groups?
    • Reciprocal Apprenticeship (Levy)
      http://www.flickr.com/photos/zachstern/87431231/
    • Reciprocal Apprenticeship was a rare form of Jedi apprenticeship and has hardly been practiced since the Cleansing of the Nine Houses. This is where two Jedi were both Masters and Apprentices to each other. The most famous pair to be under Reciprocal Apprenticeship were Jedi Masters Kyle Katarn and Mara Jade Skywalker of the New Jedi Order.
      http://misc.thefullwiki.org/Reciprocal_apprenticeship
    • Fly with the flock?
      http://www.flickr.com/photos/odreiuqzide/3184901242/
    • Roam the network?
    • Personal identity, interest & trajectory
      Me: the Individual
      Bounded membership; group identity, shared interest, human centered
      We: Communities
      Boundaryless; fuzzy, intersecting interests, object centered sociality (Engeström)
      Many: Networks
    • Consciousness, confidence level, risk tolerance, styles, emotion
      Me: the Individual
      Distinct power/trust dynamics, shared forward movement or strong blocking, bonding, stasis, attn. to maintenance, language
      We: Communities
      Flows around blocks, bridging, brokering, less cohesion, distributed power/trust, change
      Many: Networks
    • My email, journals, email, portfolios, Facebook page, etc.
      Me: the Individual
      Meetings, confs., projects, wikis, group blogs, collaborative platforms…
      We: Communities
      Facebook, ELGG, Twitter, YouTube, Wikipedia,etc…
      Many: Networks
    • enable people to…
      • discover & appropriate useful technology
      • be in and use communities & networks (people)
      • express theiridentity
      • find and create content
      • usefully participate
      http://www.flickr.com/photos/stillthedudeabides/186852754/
    • facilitators
      community leaders
      technology stewards
      network weavers
      Independent thinkers
      moderators
    • A Practice (practical) Example
    • … meetings
      … projects
      … open-ended conversation
      … access to
      expertise
      … content publishing
      Community activities oriented to …
      … relationships
      … individual
      participation
      … community
      cultivation
      … context
      Base material from: Digital Habitats: Stewarding technology for communities
      © 2009 Wenger, White, and Smith
    • Example:The Birdwatchers
      of Central Park
      Weekly bird walks, winter bird feeding fillings, irregular celebrations and events…
      … meetings
      Bump into another bird-watcher? Have a conversation…
      … open-ended conversation
      … projects
      Advocacy drives, adopt parts of the park, bird counts…
      The “Register” (print) is central to community…
      … access to
      expertise
      … content publishing
      activities oriented to …
      The participation of the “Big Guns,” and “Regulars.” Mostly F2F
      Anyone can bird watch, but sharing what you see/know is important…so the community accommodates both
      Note when people missing… Invite people in
      … individual
      participation
      Internal and External focus: Publishing, the “Register,” available to media…
      … relationships
      … context
      While everyone pays attention to the community, no centralized efforts…
      … community
      cultivation
      Base material from: Digital Habitats: Stewarding technology for communities, © 2009 Wenger, White, and Smith
    • Community Name: KM4Devglobal knowledge sharing network
      Once a year and only about 10% do/can participate.
      … meetings
      Email list is core of community activity
      … open-ended conversation
      … projects
      When funding allows. E.G. supporting ShareFair
      Community knowledge wiki, content management system to bring together resources.
      … access to
      expertise
      … content publishing
      activities oriented to …
      Informally via the email list by asking/answering questions.
      With only one meeting a year, large size and diversity, KM4Dev focuses on enabling individual participation.
      Relationships mostly via meetings and core group.
      … individual
      participation
      Strongly external – all resources public/shared.
      … relationships
      While everyone pays attention to the community, no centralized efforts…
      … community
      cultivation
      Base material from: Digital Habitats: Stewarding technology for communities
      © 2009 Wenger, White, and Smith
      … context
    • Birdwatchers and KM4Dev-ers
      … meetings
      … open-ended conversation
      … projects
      … content publishing
      … access to
      expertise
      activities oriented to …
      … relationships
      … individual
      participation
      … community
      cultivation
      Base material from: Digital Habitats: Stewarding technology for communities
      © 2009 Wenger, White, and Smith
      … context
    • OrientationsPicking tools?How?
      • Meetings – Web meeting tools for online, shared calendars and wikis for planning, wikis, blogs, images/audio/video to capture and share during and after.
      • Projects – Email lists/forums to coordinate, shared calendars, project management trackers, blogs to journal/report.
      • Access to expertise – Online profiles, social networking sites, “yellow pages,” discussion forums, blogs.
      • Relationship – Twitter/IM to share small frequent messages, member directories, Skype/VoIp for conversation.
      • Context – Public, open websites for outward facing. Password protected for inward facing groups.
      • Community cultivation – Outward facing web sites to attract members, Twitter/IM to feel connected, Skype for voice.
      • Individual participation – RSS/aggregators, tagging, so people can craft what content they get, customizable settings on web tools, using synch and asynch
      • Content – content management systems, blogs, wikis, podcasts, social bookmarking, tags, video/audio, images, mindmapping.
      • Open ended conversation – email lists, forums, Twitter, chat.
      Base material from: Digital Habitats: Stewarding technology for communities
      © 2009 Wenger, White, and Smith
    • Looking forward…
    • new fabric of connectivity
      active technology landscapes
      multiple engagement modes
      reconfigured geographies
      From Wenger, White and Smith, 2009
      In collaboration with Nancy White and John Smith
    • new fabric of connectivity
      • - togetherness and separation
      • - always on
      • - virtual presence
      • - peripherality
      From Wenger, White and Smith, 2009
    • active technology landscape
      - interacting and publishing
      - social/informational computing
      - semantic web
      - digital footprint
      From Wenger, White and Smith, 2009
    • multiple engagement modes
      - generalized self-expression
      - mass collaboration
      - creative re-appropriation
      - thin connections/weak ties
      From Wenger, White and Smith, 2009
    • reconfigured geographies
      - competing spaces
      - multimembership
      - dynamic boundaries
      - global reach
      From Wenger, White and Smith, 2009
    • Epilogue
      ContactNancy Whitenancyw at fullcirc dot com
      http:www.fullcirc.com
      www.technologyforcommunities.com
      @NancyWhite
      http://www.flickr.com/photos/poagao/527259905/