Online Community Design Workshop Notes

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    Online Community Design Workshop Notes - Presentation Transcript

    1. Designing for online communities: thinking about social and technical design -- workshop notes -- Nancy White DEANZ – 2008 Wellington, New Zealand
      • community perspective
      • polarities
      • orientations
      • hands on
      my perspectives for the workshop your perspectives for the workshop?
    2. OUR PROCESS OPTIONS TODAY speed networking human spectrogram conversation cafe 1-2-4-whole group peer assist 15% solution network mapping
    3. Let’s build some “mud maps” (from Shawn Callahan – Anecdote.com)
      • social  purpose, people and processes
      • technical  tools and infrastructure
    4. purpose
      • gain > pain
      • who’s purpose?
      • orientations
    5. Café round 1 OR 1-2-4 “purpose”
      • What is the purpose of your group?
    6. Purpose strengths (from our conversations – first workshop group)
      • Pedagogically valid
      • Help the learners
      • Very specific for group – specificity, focus
      • A place for experienced to help newer folks
      • Build relationships, strengthening like or bridges between
      • Identification of roles
      • Real problem to work on (goal)
      • Build purpose – by and with community
      • Emergence
      • ownership
    7. Purpose strengths (from our conversations – 2nd workshop group)
      • Short
      • Passionate
      • Concrete
      • Pitched at the intended _______
      • Clear expectations
      • Inclusive of audience (can I see myself in this)
      • Language – straightforward, understandable
      • Invitation
    8. Purpose challenges (from our conversations – first workshop group)
      • To get engagement from unwilling/anti folks
      • Too big
      • Sustainability
      • What’s in it for the participant
      • Design for maintenance/update/reg use
      • Why bother if you can do it F2F
      • Fear/trust issues
      • Work on the problems
    9. Purpose challenges (from our conversations – 2nd workshop group)
      • Hard to make it realistic
      • Clarity
      • Absence of stakeholders in process of purpose creation
      • Brevity
      • Practicality (whose?)
    10. revise?
      • After hearing other people’s ideas, do you want to alter yours at all?
      • Share any changes at your table - briefly
    11. Community activities oriented to … … meetings … context … community cultivation … access to expertise … projects … open-ended conversation … content publishing … individual participation … relationships © 2006 Wenger, White, and Smith
    12. activities oriented to … … meetings … context … community cultivation … access to expertise … projects … open-ended conversation … content publishing … individual participation … relationships © 2007 Wenger, White, and Smith Purpose:
    13. Community activities oriented to … … meetings … context … community cultivation … access to expertise … projects … open-ended conversation … content publishing … individual participation … relationships © 2007 Wenger, White, and Smith No image skills Existing relationships Basis for evaluation - motivated Diverse skills/ motivation New to web meetings
    14. … meetings … access to expertise … context … community cultivation … projects … open-ended conversation … content publishing … individual participation … relationships © 2006 Wenger, White, and Smith Community activities oriented to … course
    15. support community … meetings … access to expertise … context … community cultivation … projects … open-ended conversation … content publishing … individual participation … relationships © 2006 Wenger, White, and Smith Community activities oriented to …
    16. Togetherness Separateness Interacting Publishing Individual Group
    17. people attitude learning style motivation Experience - technology learning
    18. network maps
      • sticky notes
      • big paper
      • pens
      • see Eva Schiffer’s NetMap process http:// netmap.wordpress.com
    19.  
    20. technical stewardship
      • access
      tool selection Implementation/ configuration practices
    21. addressing inherent community tensions Tools Group asynchronous discussion boards teleconference chat instant messaging member directory wiki blog telephony/ VoIP individual profile page e-mail e-mail lists scratch pad RSS “ new” indicators subscription podcast content repository presence indicator buddy list security Q&A systems RSS aggregator newsletter calendar videoconference application sharing whiteboard site index participation statistics search subgroups personalization community public page version control document management UseNet content rating scheduling polling commenting networking tools tagging bookmarking shared filtering geomapping www.TechnologyForCommunities.com Etienne Wenger Nancy White John Smith Individual Interacting Publishing synchronous Group asynchronous
    22. which tools?
      • minimum, elegant configuration
      • where you do/don’t have choice
    23. processes
      • driven by purpose
      • shaped by technology
      • effected by people
      scaffolds/paths technical experimentation facilitation
    24. mapping process
      • Draw your sliders…
    25. Togetherness Separateness Interacting Publishing Individual Group
    26. 15% solution
      • Noticing and using the influence, discretion and power individuals have right now.
      • – Keith McCandless
    27. don’t worry – there will be bumps in the road…TALK about them
    28. Resources
      • Purpose checklist http://www.fullcirc.com/wp/resources/online-community-toolkit/online-community-purpose-checklist/
      • Nancy’s Blog
      • http://www.fullcirc.com
      • Nancy’s Wiki
      • http://onlinefacilitation.wikispaces.com/
      • Nancyw at fullcirc dot com

    + Nancy WhiteNancy White, 2 years ago

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