IST Africa - Professional Development in a Network Era


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The slides of Maike Schansker, Tony Carr and Nancy White at IST-Africa 2010. Durban, South Africa, May 22.

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  • It is easy to dive deep into one's own area of specialization, increasing our proficiencies. But sitting right along side of us are adjacent practices and professions that can stimulate our own learning, give us a new perspective with which to reflect upon our own work and to stimulate us during those "plateaus" that we encounter along our paths. By hooking in and out - by triangulating - with other adjacent practices and networks of professionals, we can grow our own professions. Join me on a short learning journey of stories, pictures and practical suggestions on how to take advantage of triangulation to enrich your own profession.
  • The stories I did not get around to telling: I reflected on this question. Now I work a lot in large international non governmental organizations, complex non profits and organizations. I am most often working not with executives or top leadership, but with middle people, front line project managers and field managers who have important stuff to get done, but often little or token management support (or understanding for that matter), few resources, few to no colleagues doing similar work close to them and always, not enough time. The recipe for failure right? Well, either that, or the recipe for success, because these people are usually amazing, motivated people who need just a wee bit more to succeed... usually in the form of support, learning partners and reflection. And they needed validation to be taken seriously within their own organizations.. Photo Credit: Uploaded on October 12, 2006 by openDemocracy
  • The stuff near us, perhaps just out of our line of sight but which can complement our practice and profession.
  • The starting point is often a person's desire to either learn something from “an expert” (itself a loaded and often questionable term) or get an external perspective. What my colleagues often report is feeling alone and unsupported in their work. Some are so constrained, they refer to it as being imprisoned in a way that keeps them from really doing their work, or tapping into the deeper possibilities of their work. They want to go beyond “check the box” on the log frame analysis, but see little light at the end of the tunnel to do so. Photo Credit: Uploaded on May 12, 2008 by onkel_wart
  • Being fully heard by someone else (preferably someone they respect and who has some external respect – that ties into the third point of validation) is akin to bringing light into the dark room, to illuminate both the substantive domain issues and they personal and often emotional contexts of the work. It is sometimes uncomfortable to talk about the emotional side of work in our organizations, but in my experience it has been crucial. Support means far more than a comforting “I understand.” Some of the elements including holding up a mirror so a person or team can see their own strengths in a new light. Asset identification and amplification. Identifying specific learning and practice needs in a very practical, task focused way. So the emotional part is woven immediately into practical work. Photo Credit: Uploaded on September 11, 2006 by [ henning ]
  • The support part of the triangle identifies what types of learning, resources and practitioner connections might be useful. This is the connection bit of triangulation. An external community or network is a fantastic resource because most often it does not impose more hard costs on the person's organization (which might very likely be vetoed), it provides expertise, a place to ask and answer questions and learn, a place to find resources and experience one's practice in a fuller ecosystem, rather than in the isolation of one's own job. The connection to a community of practice or wider network however, becomes the field out of which the fruits of the ongoing triangulation live and breathe. It can take over the role of the person who provided the initial support, and it can also become the place for external validation, the next bit. Photo Credit: (And really interesting story) Uploaded on October 15, 2009 by Lilia Efimova This photo requires a whole of Creative Commons trail: - This is a piece of the photo made by Gauri Salokhe . - The original photo depicts a part of the visual summary of the huddle discussions at KM4Dev workshop made by several people , including myself. - I actually did the triangulation bit above and then others jumped in with coloring. - I think Nancy White was the one bringing triangulation as part of the discussion summarised here. Nancy also coached us on doing visual reporting. 
  • I want to add a specific note here on the value of the connection to the external network, particularly because sometimes when I talk in terms of NGO work, people say “this can't work in business organizations because of competitive issues. First, NGOs are hugely competitive, even though they have a supposed shared common good or outcome they are working towards. They compete for resources, often through branding and “WE DISCOVERED THIS HERE” approaches. These are survival mechanisms, but they often block the very learning and innovation that is required in the work. External communities and networks bring diversity of thinking that we need for innovation. Even when we can't talk about ALL of the specifics of our work, we can always talk about something about our work. So creating space and permission for these extra-organizational engagements is in fact an astute investment and the risks can be managed. Photo credit: Uploaded on June 19, 2007 by illustriousbean iza
  • The third and very very important part of the triangulation is external validation. Folks in the middle often have a hard time getting their work seen, validated and thus supported for continuation or growth. Those beside and below them have little extrinsic or intrinsic motivation to pay attention. Those above them have little time, attention or motivation, especially in organizations where there is little latitude for risk taking, learning through “safe fail” (Dave Snowden's term) experiments (let alone FAILURES!) and when something succeeds, management more often needs to take credit for the success because thats how the politics of the organization work. One strategy we've used for external validation involves social media. When we – the people who are either doing direct support or the community/network members – learn about the success of the lone innovator in their organization, we tell the story externally. Of course, you check to make sure you are not messing with IP, rules etc. A blog post, a Tweet or a series of retweets shines a light on the work and success of the person. All of a sudden, “the boss” looks up. What's going on here? This is cool! Others think it is cool! Let's look into it ans support it. This external validation often best comes from credible people who work in the field. If X organization is having success, then Y is interested. All of a sudden, individual and organizational identity comes into play as a support of the learning, rather than a barrier. In the NGO “KM” world, the network has become an important player in this role. An added bonus, beyond the immediate support of the individual, is that organizations get a better line of site to where they are doing overlapping or complimentary work, and the motivated individuals from those organizations who are also members of the network start collaborating on both formal and informal learning and project work. Hey, think of the thousands of flowers might bloom! Photo Credit: Uploaded on November 25, 2007 by Mr.Thomas
  • So lets talk a bit more about the mechanics of getting and using triangulated support and learning. We don't have to get through all of them. We can stop and talk, share stories or whatever, at any point. This is not some great, deep theoretical framework, just a perspective from my practice that seems to be resonating when I talk about it with others. So today, that is what I'm offering – something about learning outside the “training box,” that place of formalized offerings that assume the offerer knows what the offer-ee wants and can deliver that in a neat (and often small) package.
  • IST Africa - Professional Development in a Network Era

    1. 1. The Power of Collaborative Learning <ul><li>>> For professional development </li></ul>Workshop 10c, 21May 2010 IST-Africa 2010
    2. 2. AGENDA
    3. 3. EFQUEL Innovation Forum 2009: Laying the foundations for your University 2.0
    4. 4. ICDE/EADTU Conference: Envisioning a new kind of university
    5. 5. eLearning Africa 2009: Towards a University 2.0 Use e-learning to enhance access to education to students from diverse backgrounds and locations.
    6. 6. E-learning as a tool for transformation Makarere, Uganda SAIDE, South Africa Yaoundé I, Cameroon Cape Town, South Africa
    7. 7. <ul><li>E-learning can improve the quality of learning. </li></ul><ul><li>fit for the knowledge economy </li></ul><ul><li>student-centered </li></ul><ul><li>collaborative </li></ul><ul><li>flexible </li></ul><ul><li>participatory </li></ul><ul><li>global </li></ul>Changing teaching & learning practices
    8. 8. Continuing the discussion online <ul><li>Stay connected ! </li></ul><ul><li>Exchange experience </li></ul><ul><li>Get support </li></ul><ul><li>Discuss the way forward </li></ul>
    9. 11. Collaborative Learning <ul><li>Using peers was traditionally limited to f2f meetings </li></ul><ul><li>Technology has changed the way for people to be together </li></ul>
    10. 12. Online conferences for Professional Development Tony Carr Centre for Educational Technology University of Cape Town
    11. 13. Rethinking Conferences
    12. 14. Online conferences: Key Challenge <ul><li>“ attempting to construct equivalence between online and face to face conferences is difficult as the medium offers an entirely new way of “doing” conferencing one which is not widely exploited because we don’t really know how ” </li></ul><ul><li>Laurillard (2006) </li></ul>
    13. 15. e/merge 2008 224 participants 11 African countries 5 continents 31 discussion forums 30 live online meetings
    14. 16. Meeting at the Boundaries /
    15. 17. Different ways to participate <ul><li>“ Some lurked, some dropped occasional pearls of wisdom, and others left footprints of their visit everywhere. Some were online permanently, others parachuted in and out for concentrated times, and some multiplied themselves virtually.´ </li></ul><ul><li>e/merge 2006 participant </li></ul>
    16. 18. Special Event <ul><li>Time bound </li></ul><ul><li>Disruptive </li></ul><ul><li>Intense </li></ul><ul><li>Celebratory </li></ul>
    17. 19. IST-Africa Triangulating Our Professional Development: Learning from Adjacent Practices Nancy White Full Circle Associates Seattle, WA [email_address] @NancyWhite (Twitter) Session Materials Wiki: V Additional materials wiki: All materials in this session are Creative Commons, Attribution license
    18. 20.
    19. 21. Disciplinary knowledge (university, formal programs) Experiential knowledge Adjacent knowledge DISCOVERY…
    20. 22. Alone... isolated
    21. 23. Hopefulness…support
    22. 24. Connection
    23. 25. Innovation…
    24. 26. External Validation
    25. 27. How? <ul><li>External support person(s) </li></ul><ul><li>Learning Connection to a domain-related network or community </li></ul><ul><li>Intentional external validation </li></ul>
    26. 28.