On October 23rd, 2014, we updated our
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About As FCV’s VP of Customer Experience, I’m responsible for all aspects of our customer-centric approach and solution delivery on increasingly large and complex multi-channel projects for clients across North America.
As one of Canada’s largest and fastest-growing digital agencies, we deliver award-winning customer experiences for clients like Future Shop, WestJet, SHAW, WorkBC, Destination BC, Nike, TransLink and tons more.
I joined FCV’s small but perfectly formed team based in Yaletown back in 07, and today we’re now a 90+ strong national digital agency, now with offices in Toronto and Victoria.
Before FCV, I was at Tribal DDB London working on creative integrated campaigns for to...