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Innovation Days 2008: Selecting A Hosting Partner For S+S
 

Innovation Days 2008: Selecting A Hosting Partner For S+S

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3 of 6: Phil Meyer presents Selecting a Hoster for Software plus Services

3 of 6: Phil Meyer presents Selecting a Hoster for Software plus Services

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    Innovation Days 2008: Selecting A Hosting Partner For S+S Innovation Days 2008: Selecting A Hosting Partner For S+S Presentation Transcript

    •  
    • Selecting a Hosting Partner for your Software + Services Application Philip Meyer Technology Specialist – Hosting Microsoft Pty Ltd [email_address]
    • Software-plus-Services
      • The power of choice
      • Rapid implementation
      • Anywhere-access
      • Rich customization
      • Control & ownership
      • Strategic capabilities
      • Advanced integration
      • Outsourced IT
      • Industry / Vertical configuration
      • Packaged solutions
    • Why Do You Need A Hosting Partner?
    • The Challenges of Delivering Software As A Service
      • Operations
        • Data Centre Management
        • Production Application monitoring and administration
        • System Configuration management, fast server provisioning
        • System performance analysis and capacity forecasting
        • Firewalls, intrusion detection, data security
        • Tier 1 and 2 customer support
        • Disaster Recovery including user and account level data restore
        • Data migration and transformation
        • 24/7 Break-fix support
        • Controls for compliance with audit standards
        • SLA Management
      • Business
        • Automated customer and end user account / service provisioning
        • Usage metering, reporting and analytics by user and customer
        • Automated billing and collections with usage detail
        • Product cross-sell and up-sell during customer support calls
    • Types of Hosting Partners
    • Selecting a Hosting Partner
      • What stage of product development are you in?
      • What countries do your customers live in?
      • Will you be selling to customers with a special need for audit compliance
      • What platform capabilities do you need?
        • Usage metering and billing
        • Customer analytics
        • Integration Services
        • Business Strategy
      • How complex is your application to operate?
    • For more information
      • Microsoft SaaS Incubation Center Program
      • http://www.microsoft.com/hosting/programs/incubationcenter.mspx
      • Microsoft ISV Connector
      • http://www.microsoft.com/isv
      • Microsoft Software plus Services
      • http://www.microsoft.com/softwareplusservices/
      • Microsoft Software plus Services hosting providers
      • http://www.microsoft.com/serviceproviders/scenarios/softwareasaservice.mspx
      • Microsoft Partner Program
      • https://partner.microsoft.com/global/program/competencies/isvsolutions
      • How Microsoft products are licensed by hosters and S+S ISVs
      • http://www.microsoft.com/serviceproviders/licensing/default.mspx
      • Special information for Startups
      • http://www.microsoftstartupzone.com/
    • © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.