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101 cd 1315-1345

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  • 1. © Copyright 2012 EMC Corporation. All rights reserved. 1
  • 2. 實現 IT 即服務的願景 (ITaaS: IT-As-A-Service) Leveraging IT To Accelerate Business Agility 李百飛 業務拓展總監/EMC Taiwan© Copyright 2012 EMC Corporation. All rights reserved. 2
  • 3. ITaaS 的目標為何?© Copyright 2012 EMC Corporation. All rights reserved. 3
  • 4. 靈活性是企業導入私有雲的 #1 動力 15% 其他 “ 大部份的用戶看到靈活性 24% 55% 與速度是導入私有雲的最 成本 靈活性 主要效益。” 9% - Gartner 業務連結Source: “The Drivers And Challenges Of Private Cloud Computing”, March 2011, Gartner© Copyright 2012 EMC Corporation. All rights reserved. 4
  • 5. ITaaS 的目標: 靈活性提供業務上層的優勢價值 Corporate Performance Global Business Agility Survey, VMware, February 2011 • Agility Is Important To Achieving Key Business Outcomes Business Agility • IT Agility Strongly Linked To Agile Companies • Cloud Computing Enables IT Agility • Business Leaders Even Link Cloud Directly To Business Outcomes  63% Of Business Leaders Agree Cloud Can Have A Significant Impact In IT Agility Making Their Business More Agile And Responsive  Companies With Enterprise-wide Cloud Deployments Are 3x More Likely To Achieve Business Agility That Is “much better than competition” Cloud© Copyright 2012 EMC Corporation. All rights reserved. 5
  • 6. IT 必須轉型成為 “內部服務供應商”實現 IT 即服務 Deliver Improved Business Agility. Provide Value To Business Top-Line. Maintain Trust And Control. Simplify Consumption of Internal/External Services.© Copyright 2012 EMC Corporation. All rights reserved. 6
  • 7. 傳統客服 自助式服務IT 提供 User 自選淨成本 計量付費孤島式 融合式服務© Copyright 2012 EMC Corporation. All rights reserved. 7
  • 8. ITaaS 是雲端旅程的最終目標雲端旅程中伴隨產生眾多的邊際效益 EMC is here 100% 86% 79%% 虛擬化 40% 30% 15% 簡單性 延展性 標準化 效率性 永續性 自動心 保護性 安全性 IT Production Business Production IT-as-a-Service Infrastructure Focus Applications Focus Business Focus© Copyright 2012 EMC Corporation. All rights reserved. 8
  • 9. ITaaS 的業務價值是極為不同的! 價值聚焦由基礎架構成本移轉至業務靈活性 Power And Space $ Savings $ OpEx Savings x/$ Unit Cost Savings Data Center Data Center Agility: Time to $ Equipment Savings $ Equipment Savings t Provision, Deploy% Virtualized % Increase In Energy Efficiency % Of Mission-Critical Apps Virtualized C LoB Customer Sat. (Competitiveness) CO2 Pounds of CO2 Reduced CO2 Pounds of CO2 Reduced C CFO Customer Sat. (Cost Transparency) 簡單性 延展性 標準化 效率性 永續性 自動心 保護性 安全性 IT Production Business Production IT-as-a-Service Infrastructure Focus Applications Focus Business Focus © Copyright 2012 EMC Corporation. All rights reserved. 9
  • 10. 實現 ITaaS 需要新的模式 技術模式 消費模式 維運模式Private, Public, Hybrid CloudControls, Trust, Compliance Standardize, Automate © Copyright 2012 EMC Corporation. All rights reserved. 10
  • 11. ITaaS 的新技術模式端對端的信賴與自動化 (E2E Trust & Automation) New End User Computing End User Provisioning AUTOMATION New Application Platform Transformation (BYOD) TRUST Application Transformation (Hybrid) Infrastructure Automated Hybrid Transformation (Hybrid) Cloud Infrastructure Private Public© Copyright 2012 EMC Corporation. All rights reserved. 11
  • 12. ITaaS 的新技術模式端對端的信賴與自動化 (E2E Trust & Automation) 傳統技術 新技術 Point- Integrated Products End-To-End AUTOMATION TRUST • Component-focus • Composite-Focus • End-User Devices • Service Catalog Integration • Provisioning Tools • Virtual • Application Infrastructure • Server • Data Federation • Networking • Cloud SP Federation • Storage© Copyright 2012 EMC Corporation. All rights reserved. 12
  • 13. 實現 ITaaS 需要新的模式 技術模式 消費模式 維運模式Private, Public, Hybrid Cloud Self-Service CatalogsControls, Trust, Compliance Financial Transparency Standardize, Automate Consumerized IT © Copyright 2012 EMC Corporation. All rights reserved. 13
  • 14. ITaaS 簡化 IT 消費模式:IT 的運作方式(Act/Operate)必須像一個服務供應商 Simple Internal IT requires Low Cost • Customer-Focus Flexible Self-Service • Financial Transparency • Choice Computing • Catalog of Services Public Cloud© Copyright 2012 EMC Corporation. All rights reserved. 14
  • 15. ITaaS 運用服務目錄簡化 IT 消費機制提供一致性的 … LoB User AppStandard Services: Familiar Terms to LoBs Owner IT StaffControl: Services Packaged With Trust, SLAsManagement: Demand, Capacity, FinancialBusiness Data: Variable Costs, Service Levels© Copyright 2012 EMC Corporation. All rights reserved. 15
  • 16. ITaaS 計價透明可簡化決策機制明確的計量與成本價格可以創造各種不同的服務計費模式 Links Cost to Consumption Provides Basis for Service Pricing Quantifies Demand (maps per-user utilization) Forecasts Demand (highlights consumption) Supports Delivery (aids capacity management)© Copyright 2012 EMC Corporation. All rights reserved. 16
  • 17. ITaaS 創造消費者化的 IT能簡化滿足業務需求與存取的複雜性 Choice Self-Service Service Pricing Brokered Computing Portals & Rate Sheets Services© Copyright 2012 EMC Corporation. All rights reserved. 17
  • 18. 實現 ITaaS 需要新的模式 • 消費模式 技術模式 維運模式 Self-Service Catalogs Private, Public, Hybrid Cloud Organization, Skills, Roles Financial Transparency Controls, Trust, Compliance Horizontal Processes Consumerized IT Standardize, Automate Business Alignment© Copyright 2012 EMC Corporation. All rights reserved. 18
  • 19. ITaaS 需要配合調整 IT 組織與處理流程:需要從孤島式的組織移轉至融合式的服務架構 IT Service Sales &Marketing Service-Oriented Skills, Roles, IT Service Management Operations Infrastructure–as- App Platform–As- Enterprise Apps – User Experience– a-Service A-Service As-A-Service As-A-Service Horizontal Platform Management Processes Platform Architecture Foundational Backup & Data Center Systems Storage Security IT Roles Recovery Networks© Copyright 2012 EMC Corporation. All rights reserved. 19
  • 20. ITaaS 需要新的專業技能與職掌:加速您的職場生涯 IT Business Service Service Product Financial Roles Marketing Operations Management Management EMC Cloud Cloud Infrastructure Virtualized IT-As-A-Service Architect And Services Infrastructure EMC Data Information Storage Service Information Information Center Architect Architect Management Engineer Availability EMC Technology Technology Storage Implementation Platform Tracks Architect Administrator Engineer Engineer© Copyright 2012 EMC Corporation. All rights reserved. 20
  • 21. ITaaS 提升 IT 與業務的連結以客戶為中心並建立 IT 是企業內服務供應商的心態 How Do We Market, Sell, IT Go To Market And Bill For Our Defined Services With Transparent Pricing Offerings? IT Product Management How Do We Productize To Disciplines To Manage IT Services Win The Business? Service Operations Management How Do We Implement And Basic Capabilities Needed to Meet SLAs Support Our Products?© Copyright 2012 EMC Corporation. All rights reserved. 21
  • 22. EMC IT 邁向 ITaaS 的旅程!© Copyright 2012 EMC Corporation. All rights reserved. 22
  • 23. EMC IT 的演變:Operational Models Affect Organization EMC’s Shift From Silos To Services 2008 Vertical Silos 2011 Unified Private Cloud Infrastructure And IT-As-A-Service© Copyright 2012 EMC Corporation. All rights reserved. 23
  • 24. EMC IT: 在旅程中伴隨產生的巨大效益成本與靈活性的趨勢 IT PRODUCTION BUSINESS PRODUCTION IT-AS-A-SERVICE Lowered Costs Improved Quality of Service Improved Business Agility 90 Days 80 Percentage Of IT Days 60 42% Spend On New Days 40 Capabilities vs. Days 30 40% Lights-on Days 25% 7 Days 23% 21% 1 Approximate Time- 20% 20% Hour to-Provision App. Environments 2005 2006 2007 2008 2009 2010 2011 Phase 1 Phase 2 Phase 3 IT Owned Apps Mission-Critical Apps Run IT-as-a-Business© Copyright 2012 EMC Corporation. All rights reserved. 24
  • 25. EMC IT 在 ITaaS 的一個範例- Cloud9 Sandbox 83% Infrastructure-As-A-service For Developers Hosted In EMC IT Global Data Centers FASTER IT Supported Operating Systems Choice Of Size Configurations 24x7 Monitoring, OS Support TIME TO DEPLOY Backups & Self-Service Restore© Copyright 2012 EMC Corporation. All rights reserved. 25
  • 26. 邁向 ITaaS 的蛻變:EMC 能幫什麼? 技術模式 消費模式 維運模式Converged Infrastructure Service Catalog Design Cloud & ITaaS Architect Training andEMC Proven(SM) Solutions Financial Management CertificationsTrust, GRC Solutions Transition Planning Process Design, ManagementCloud Trust Authority Service Provider Ecosystem Organizational Change Management© Copyright 2012 EMC Corporation. All rights reserved. 26