ECIS 2013 - Berlin

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Presentation to Berlin ECIS Conference.

Presentation to Berlin ECIS Conference.

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  • 1. MOTIVATION ON ASHOESTRINGJON P. ZURFLUHECIS - April 2013
  • 2. Introductions
  • 3. Leadership Transactional Transformational
  • 4. First – there’s humor…
  • 5. A SMILE IS THE SHORTEST DISTANCEBETWEEN TWO PEOPLE ……VICTOR BORGE
  • 6. LAUGHTER IS THE JEST MEDICINE Enhances respiration Enhances circulation Oxygenates the blood Suppresses stress related hormones in the brain Activates the immune systemSource: www.humorproject.com
  • 7. DID YOU KNOW THAT….  The average pre-schooler laughs or smiles 400 times a day and that number drops to 15 times a day by age 35  People smile only 35% as much as they think they do  Laughter releases endorphins a chemical more powerful than morphine  Every time you laugh you burn 3.5 caloriesSource: www.workplaceissues.com/arhumor.htm
  • 8. NOT ALL HUMOR WORKS  Sarcastic Humor  Ethnic Humor  Laughing at Others Source:Making Humor Work, Terry L. Paulson, Ph.D.,1989
  • 9. SIX REASONS THAT FUN CAN IMPROVEWORK QUALITY AND MENTAL HEALTH1. Breaks up boredom and fatigue2. Fulfills human social needs3. It increases creativity and willingness to help4. Fun fulfills the need for mastery and control5. Fun improves communication6. Fun breaks up conflict and tension
  • 10. HUMOR HOW TO‟S  Put humor into the physical environment  Use humor as a tool rather than as a weapon  Build humor into the school cultureSource: www.humorproject.com
  • 11. HUMOR DISCOVER YOUR PASSION HAVE A GOOD ATTITUDE SHOW PEOPLE YOU CARE Source: Fun is Good, TrainingABC Video,2004
  • 12. DISCOVER YOUR PASSION  PASSION STARTS IN YOUR HEART  WHAT EXCITES YOU?  WHY ARE YOU HERE?Source: Fun is Good, TrainingABC Video, 2004
  • 13. ATTITUDE ATTITUDE IS 90% OF LIFE DON‟T TAKE YOURSELF TO SERIOUSLY LAUGHTER IS A STRENGTH IN THE WORKPLACE
  • 14. SHOW PEOPLE YOU CARE  BE NICE  WE‟RE ALL IN THIS TOGETHER  LOOK FOR WAYS TO HELP AND SURPRISE PEOPLE WITH KINDNESSSource: Fun is Good, TrainingABC,Video, 2004
  • 15. DID YOU KNOW  According to the President‟s Science Advisory report the cost of stress is 200 billion dollars annually.Source: www.11u.edu/news/today/sept98/othnews.htm
  • 16. STRESS IN THE WORKPLACE Is one of the main causes of: Illness Absenteeism Employee burnoutSource: www.homormatters.com/articles/workplac.htm
  • 17. HUMOR REDUCES STRESS  Because it makes us feel good  At the moment we experience humor, feelings like depression, anger and anxiety dissolve.Source: www.humormatters.com/articles/workplac.htm
  • 18. THINGS YOU CAN DO TO PROMOTEHUMOR IN THE WORKPLACE HUMOR ROOM  GIVE AN EMPLOYEE A JOY COMMITTEE CITATION FOR SOMETHING FUNNY BASKET OF TOYS THEY HAVE DONE JOKE OF THE DAY JOKE HOTLINE RECOGNITION COMMITTEE BLOOPER LOG GREAT JOB CARDSSource: www.howhappyareyouatwork.com/funnun_article.htm
  • 19. THE BOTTOM LINE Humor contributes to positive morale which is a major factor contributing to the retention of valued employees SOURCE: http://humanresources.about.com
  • 20. THE BRAIN“The Brain is a wonderful organ. It starts the moment you get up in the morning and does not stop until you get to the office”!
  • 21. Top 15 Retention Drivers Retention Items % 1. Exciting work & challenge 48.4 2. Career Growth, Learning & Development 42.6 3. Working with great people & relationships 41.8 4. Fair pay 31.8 5. Supportive management/great boss 25.1 6. Being recognized, valued & respected 23.0 7. Benefits 22.0 8. Meaningful work, making a difference & contribution 17.0 9. Pride in organization, its mission & product 16.5 10. Great work environment / culture 16.0 11. Flexibility 13.6 12. Autonomy, creativity and a sense of control 12.6 13. Job security & stability 10.5 14. Location 10.3 15. Diverse, changing work assignments 7.7Source: Career Systems International, 2005
  • 22. Other Research Retention Items 1. Career growth, learning and development 2. Exciting work and challenge 3. Meaningful work, making a difference and a contribution 4. Great people 5. Being part of a team 6. Good boss 7. Recognition for work well done 8. Fun on the job 9. Autonomy, sense of control over work 10. Flexibility – for example, in work hours and dress code 11. Fair pay and benefits 12. Inspiring leadership 13. Pride in organization, its mission and quality of product 14. Great work environment 15. LocationSource: Love „Em or Lose „Em, 1999
  • 23. Calculating Employee Engagement Scores from the following six questions are used to calculate the engagement score: I would, without hesitation, highly recommend this organization to a friend seeking employment. Say Given the opportunity, I tell others great things about working here. It would take a lot to get me to leave this organization. I hardly ever think about leaving this organization to work Stay somewhere else. This organization inspires me to do my best work every day. This organization motivates me to do more than is normally required to complete my work. Strive
  • 24. A social workplace considers employee behavior in order to create a truly collaborative and integrated social experience
  • 25. ExampleThe FISH! PhilosophyCatch the energy. Release the potential.
  • 26. The FISH! PhilosophyCatch the energy. Release the potential. • Play • Make Their Day • Be Present • Choose Your Attitude
  • 27. The FISH! PhilosophyCatch the energy. Release the potential. Play! • Work made fun gets done, • Play is a state of mind that brings new energy to work. • Play sparks creative solutions. • Play unites the team.
  • 28. The FISH! PhilosophyCatch the energy. Release the potential. Make Their Day! • When you make someone‟s day (or moment) through a small act of kindness or unforgettable engagement, you can turn even routine encounters into special memories. • Lending a helping hand, giving a word of encouragement and offering to listen suggest that you are sensitive to the needs and feelings of others.
  • 29. The FISH! PhilosophyCatch the energy. Release the potential. Be Present! • Being there is a great way to fight burnout and create focus so that you do not keep juggling the things that wear you out. • Giving 110% to the task at hand demonstrates cooperation among group members, shows enthusiasm and dedication to the project and says that you care.
  • 30. The FISH! PhilosophyCatch the energy. Release the potential. Choose Your Attitude! • When you look for the worst, you will find it everywhere. • When you learn you have the power to choose your response to what life brings, you can look for the best and find incredible opportunities! • If you find yourself with an attitude that is not what you want, choose a new one!
  • 31. The FISH! PhilosophyCatch the energy. Release the potential. How will you …? • Create a fun, playful work/study environment? • Be someone who makes people‟s day? • Be totally present? • Choose the attitude you would like to have everyday? Think about your team members and who you are serving.
  • 32. The FISH! PhilosophyCatch the energy. Release the potential.
  • 33. One quick hint – get a good video guy…
  • 34. An interesting tidbit… http://www.morfoapp.com/