The Global travel industry's portal to China's tourism and hospitality sectors
China will greatly impact the international tourism industry by 2020,
accounting for the single largest source of international tourism and
the most popular destination.
Each and every tourism organisation and company needs to
formulate a China strategy and prepare the ground work now.

The Global travel industry's portal to China's tourism and hospitality sectors
What does ChinaContact do?
We help Western tourism and hospitality organizations enter
the Chinese market, expand or invest in China. We also assist
Chinese destinations with professional high standard
marketing in the West.
Who can benefit?
• Destinations, tourism promotion boards
• Destination management companies
• Tour operators & online travel agents
• Hotels, resorts, cruise lines, transport companies
• Attractions & retail venues
• Investors, VC and PE firms
• Technology companies
Our bespoke service covers all aspects of tourism industry marketing
and promotion to engage China’s independent, luxury and corporate
travel market.

The Global travel industry's portal to China's tourism and hospitality sectors
What are our services?
Market Research - Event Production - Media Relations
Sales Representation - China Government Relations Advisory
Product Development - Receptive Training - Strategic planning
Cultural awareness - Localization - E-marketing
Our most popular services can be reviewed online:
• Consultation and strategy
• Exhibition production in China
• Localization services for China, Hong Kong and Taiwan
• China Advice Hub: Subscription based service from ChinaContact

The Global travel industry's portal to China's tourism and hospitality sectors
The China Outbound Travel Handbook
“An excellent introduction to an amazingly
complex market... relevant to every sector of the
tourism business... contains lots of tips and
practical advice for suppliers and is written in a
d o w n -t o -ear t h s ty le, wit h a mi n imum o f
meaningless statistics...”
Bruce Taylor, BBT Online, Belgium
“The (China Outbound Travel Handbook) will tell
you which Chinese are travelling abroad, how to
reach them, how the travel industry is organised,
and how to show your hospitality to Chinese
visitors... the China Outbound Travel Handbook is,
refreshingly, produced specifically for the British
business market by experienced UK-China travel
industry specialists... for an immediate in-depth
insight to this newly developing sector
opportunity, the handbook will prove to be an
accessible and valuable resource.”
CBBC China-Britain Business Review

The Global travel industry's portal to China's tourism and hospitality sectors
Events & Exhibitions
Professional exhibition
management and event
production. Our team has
participated and managed
exhibition stands at all major
China travel events since
2002.
ChinaContact provide advice,
design, planning and
production of exhibitions,
road shows, product
launches and press
conferences.

The Global travel industry's portal to China's tourism and hospitality sectors
China - the Future of Travel
• ChinaContact forum is the only international event outside
of China that addresses the intricacies of doing business
with China's tourism sector.
• Through a series of forums and interactive workshops,
delegates learn effective communication methods and
understand how to navigate the legal and financial
obstacles in the way.
• This landmark event was held at the premier international
travel trade exhibition, World Travel Market since 2006.
• Support comes from international organizations and
industry leaders as well as global travel trade media
partners.
• As the world's attention turns firmly to focus on China, no
travel organization can afford to miss this rare opportunity
for real knowledge and networking with Chinese travel
professionals coming especially from China.

The Global travel industry's portal to China's tourism and hospitality sectors
About the founder
Roy has been immersed in Asian business and culture since 1994 and
speaks fluent Mandarin Chinese.
He launched ChinaContact in 2005 after working in Shanghai and Beijing
for three years and focuses his consultancy practice on China's tourism
and hospitality sectors. He has over 13 years of experience in the travel
sector.
Holds a BA degree in Chinese and Economics from the School of Oriental
and African Studies, University of London. He speaks business level
Mandarin Chinese fluently. Roy made his career in travel and tourism
business development with an emphasis on China. He has a deep
understanding of China's culture and business practices developed from
academia, public and private sector work since 1994. He is an
experienced travel marketing and distribution executive involved in e-
commerce, online travel and hospitality.
Read Roy's full biography

The Global travel industry's portal to China's tourism and hospitality sectors
Examples of our clients
• Destinations
★ VisitBritain; Visit London; Tourism Ireland; Xian City-Daming
Palace
• Hotel groups
★ Peninsula Hotels and Resorts
• Tour operators, online travel companies
★ Sportsworld; AC Tours; API; WHL, Viator, Global Travel Market
• Associations
★ UKinbound; English Heritage
• Events & Conference companies
★ WTM, COTTM, ALTM, Eye for Travel, China Venture Capital Forum
• Consultancies & information services
★ TEAM Tourism, GLG, Guidepoint Global, DeMatteo Monness

The Global travel industry's portal to China's tourism and hospitality sectors
Client feedback
★ “Many thanks for a star performance this week. It was a source of
pleasure and pride to have had to you as team (and TEAM) member.”
Roger Carter, MD, TEAM Tourism Consulting
★ “I would like to congratulate you on the the excellent conference on
China.”
★ “I thought the day was very well run, gave us some fascinating
insights and information, was useful for meeting people and the lunch
was delicious!”
★ “Roy delivered exceptional results within the assigned time frame. He
demonstrated a detailed knowledge of the market and business
conditions.”
★ “Roy clearly understands the Chinese market exceptionally well and
has made some excellent recommendations on how we can improve
and develop our business operations in China.”
★ “Roy’s excellent overall knowledge of the China Travel Market has
been very useful in structuring EyeforTravel’s research for the Travel
Distribution China conference. He is also a knowledgable speaker.”

The Global travel industry's portal to China's tourism and hospitality sectors
Proud associates of
• TEAM Tourism Consulting
• China Advisers Network
• China Business Network
• China Business Services

The Global travel industry's portal to China's tourism and hospitality sectors
How to get in touch?
We are based in London, UK and Beijing, China.
• telephone: +44 20 3239 9688
• mobile: +44 7821 093 199
• China mobile: +86 1351 1013224
• skype: ccontact88
• twitter: chinacontact
• web: www.chinacontact.org
• email: info(@)chinacontact.org