Presented at Intranets2011 on 12th May, 2011. Intranets may not be naturally social, but the people who use them and organisations where they exist certainly are. How do we go about using social solutions to strategically transform how people are able to work together and at the same time overcome the failures of traditional intranets, knowledge management tools and other information systems?
* An exploration of the key aspects of a social workplace.
* A critique of strategies: top-down versus bottom-up, pilots versus “big bang”, centralised versus decentralised.
* An introduction to the role of design thinking as part of your strategy.
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