Effective utilization of social networking for improving the quality of higher education and library services


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Paper presented at the National Conference on Information Literacy and Higher Education in the Digital environment organized by Karnataka State Open University, Mysore on March 30th, 2011.

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  • The sites that work are built around social objects Flickr did it with Photo’s YouTube with videos MySpace with Music Lastfm, with music Delicious with bookmarks Twitter with Instant Messaging – delivering it to any medium Facebook with colleges Interest in social networks is growing People want to access and utilize their networks for fun and work Over a dozen articulated network systems Popularity of Friendster (1.3 million users) Interactive visualizations help people understand, use and share their networks Articulated vs. behavior-driven networks
  • Effective utilization of social networking for improving the quality of higher education and library services

    2. 2. Effective utilization of Social Networking for improving the Quality of Higher Education and Library services Shri. Chetan Hegde M, Librarian and Shri . Vinayak Hegde, Lecturer, Dept. of Computer Science Amrita School of Arts and Sciences, Amrita Vishwa Vidyapeetham, Mysore Campus Presented at the One day National Conference on Information Literacy and Higher Education in Digital Environment , Karnataka State Open University, Mysore on 30 th March, 2011
    3. 3. OUTLINE <ul><li>Introduction </li></ul><ul><li>Technology in Today’s classroom </li></ul><ul><li>Web 2.0 and Technologies </li></ul><ul><ul><li>Blogging </li></ul></ul><ul><ul><li>Media Sharing </li></ul></ul><ul><ul><li>Wikis </li></ul></ul><ul><ul><li>Twitter </li></ul></ul><ul><ul><li>Tagging </li></ul></ul><ul><ul><li>Comparison Traditional vs. Web Learning </li></ul></ul><ul><li>Library Services using Web services </li></ul><ul><ul><li>Concerns and Considerations </li></ul></ul><ul><ul><ul><li>OPAC </li></ul></ul></ul><ul><ul><ul><li>Customer as Collaborator </li></ul></ul></ul><ul><ul><ul><li>Prospective Questions </li></ul></ul></ul><ul><ul><ul><li>Conclusion </li></ul></ul></ul>
    4. 4. Introduction <ul><li>W eb Technologies are playing the leading role in the World Wide Web includes many latest evolutions in it like Web Services, Web 2.0,HTML, XHTML, XML, CSS 2.0 etc. </li></ul><ul><li>Web Technology aims to enhance creativity, secure information sharing, collaboration and functionality of the web. </li></ul><ul><li>Web Technologies have been developing since last 15-20 years and are still …. </li></ul><ul><li>Web 2.0,Web 3.0 are the main revolutionary Technologies of it. </li></ul>
    5. 5. Introduction <ul><li>Online social networking has become a popular way for library users to maintain connections with friends both local and long distance. Social networking is a relatively new addition to the enterprise IT landscape. </li></ul><ul><li>The value of a social network by its very nature grows with collective adoption. Performance has long been understood as a critical component in successful adoption of any application . </li></ul>
    6. 6. Introduction <ul><li>In the case of a social network, performance can be the make-or-break factor. Social networking software is a new approach in some academic and public libraries today in order to make libraries not only &quot;cool&quot; in the public's eyes, but also as a third space in which potential library users can participate in an collaborative exchange with their libraries. </li></ul><ul><li>Organizations deploying social applications are finding that a large percentage of their workers have already formed performance expectations through their exposure to sites such as Facebook and LinkedIn, blogs, Meebo, twitter etc. </li></ul>
    7. 7. TRADITIONAL CLASS ROOM Teacher centric class room
    9. 9. Don’t just tell what you know
    10. 10. Where have all the students gone? Ask yourself….
    11. 11. Welcome to generation myspace. Education2.0 - social networking
    12. 12. How might this affect their approach to learning?
    13. 14. Excite the Student with WEB 2.0
    14. 15. WHAT IS ?
    15. 17. Web 2.0 <ul><li>The web as platform to </li></ul><ul><li>Deliver software services </li></ul><ul><li>Provide services independent of device </li></ul><ul><li>Provide a rich dynamic, interactive experience </li></ul><ul><li>Software that gets better the more people use it </li></ul>
    16. 18. Web 2.0 <ul><li>The Web is social and collaborative </li></ul><ul><ul><li>creation of online communities, chat rooms, and social networks sharing everything from thoughts to bookmarks to music to photos </li></ul></ul><ul><ul><li>Collaborative writing—not just reading but writing rich content as well </li></ul></ul>
    17. 19. Interaction Technology Internet
    18. 20. Types of Web 2.0 Technology <ul><li>Some We Will Explore </li></ul><ul><li>Some We Will Explore </li></ul><ul><li>Podcasts </li></ul><ul><li>Blogs </li></ul><ul><li>Photo Management </li></ul><ul><li>Satellite Maps </li></ul><ul><li>Video </li></ul><ul><li>Wikis </li></ul><ul><li>ePortfolios </li></ul>
    19. 22. … happy to teach students.
    20. 23. Traditional WEB 2.0
    21. 24. ICT & Education: Rapidly changing landscape Students & Faculty… CC License, Flickr ID UBC Library Graphics http://www.flickr.com/photos/ubclibrary/453387285/ CC License, Flickr ID UBC Library Graphics http://www.flickr.com/photos/ubclibrary/368164132/ CC License, Flickr ID: louder http://www.flickr.com/photos/hermida/186845815
    22. 25. Blogs: What are they? <ul><li>Blogs are a web site that contains an online personal journal with reflections, comments, and often hyperlinks provided by the writer. </li></ul><ul><li>They often offer opportunities for community members to respond to the posts in an asynchronous form of communication. </li></ul>
    23. 26. <ul><li>Content-related blog as professional practice </li></ul><ul><li>Networking and personal knowledge sharing </li></ul><ul><li>Instructional tips for students </li></ul><ul><li>Course announcements and readings </li></ul><ul><li>Annotated links </li></ul><ul><li>Knowledge management </li></ul><ul><li>Reflective or writing journals </li></ul><ul><li>Knowledge management </li></ul><ul><li>Assignment submission and review </li></ul><ul><li>Dialogue for group work </li></ul><ul><li>E-portfolios </li></ul><ul><li>Share course-related resources </li></ul>Instructors Uses of Blogs Student Uses in Courses Educational Uses of Blogs
    24. 27. Photo Management <ul><li>Photo management sites allow users to organize their digital photos and share them with people world-wide. </li></ul><ul><li>Not just for art class! </li></ul><ul><li>Great way to create a class presentation based on a field trip/field experience </li></ul><ul><li>Post photos of specimens or objects for students to view – such as plant ID </li></ul><ul><li>Store & organize your digital pictures by subject, course or other </li></ul>What is Photo Management? Educational Uses
    25. 28. Flickr <ul><li>Flickr possibly the leading website of its kind, combines photo management & sharing systems with blogging and mapping options. </li></ul><ul><li>It also offers community groups for members to join </li></ul><ul><li>There are free and “pro” accounts </li></ul>
    26. 29. Wikis <ul><li>&quot;Wiki Wiki&quot; is Hawaiian for &quot;quick&quot;. </li></ul><ul><li>A wiki is computer software that allows users to easily create, edit and link web pages. </li></ul><ul><ul><li>It is like combining a web page & a Word document </li></ul></ul><ul><li>Wikis are used to create: </li></ul><ul><ul><li>Collaborative websites </li></ul></ul><ul><ul><li>Power community websites </li></ul></ul><ul><ul><li>Intranets </li></ul></ul><ul><li>Wiki in Plain English </li></ul><ul><li>Collaborative writing </li></ul><ul><li>Coordinating planning </li></ul><ul><li>Easily create simple websites </li></ul><ul><li>Project development with peer review </li></ul><ul><li>Data collection </li></ul><ul><li>Review classes & teachers </li></ul><ul><li>Presentations </li></ul><ul><li>Create courses </li></ul>What Are They? Educational Uses
    27. 30. Abundant free tools Web 2.0
    28. 31. Library 2.0
    29. 32. Library 2.0 Services <ul><li>Are user centered </li></ul><ul><li>• Seek feedback </li></ul><ul><li>• Seek participation </li></ul><ul><li>• Reach current and potential users </li></ul><ul><li>• Are constantly evaluated </li></ul><ul><li>• Are adjusted to meet changing needs of the users </li></ul><ul><li>• Uses Web 2.0 tools </li></ul>
    30. 33. The Library 2.0 Online Public Access Catalog (OPAC) <ul><li>Library 2.0 is a new way of providing library service through new Internet technologies, with emphasis on “user-centered” change and interaction. Like Web 2.0, a full-featured Library 2.0 OPAC gets better the more that users are involved in the process of interacting with the catalog and sharing content. </li></ul>
    31. 34. Prospective Questions in the library services <ul><li>Issues affecting effective provision of Library 2.0 services are: </li></ul><ul><li>Social networking and collaborative technology require a degree of trust </li></ul><ul><li>Filtering and banning social software restricts access </li></ul><ul><li>‘ Radical trust’ not an option in a school setting – teens lack maturity, risk of vandalism or inappropriate content posting </li></ul><ul><li>Moderated trust – comments and posts checked before being added to blog, website etc </li></ul>
    32. 35. An effective Library 2.0 service needs to: <ul><li>Be user centered, so get to know your library’s users and their needs </li></ul><ul><li>Involve students in the planning and creating of the website or blog </li></ul><ul><li>Develop services to meet the student’s needs you have identified </li></ul><ul><li>Welcome feedback, seek participation by students/public /users via moderated comments </li></ul><ul><li>Reach both actual and potential users </li></ul><ul><li>Respond to student feedback, enter into conversations with your students </li></ul><ul><li>Regularly evaluate the service </li></ul><ul><li>Embrace change, accepts the service is not perfect, and alter it to meet users needs </li></ul>
    33. 36. <ul><li>The Past - Web 1.0: You search for and hope you find a page with the info you need </li></ul><ul><li>The Present - Web 2.0: You find many sites referencing each other about that info, and you track it from there. </li></ul><ul><li>The Future - Web 3.0: You go to one of just a handful of systems you normally go to, tell it the info you seek and it finds where it is to present it to you. Bye most &quot;search engines&quot; as we know them today - links too are few, as own computer and one site will display it for you. </li></ul>
    34. 37. Conclusion <ul><li>As Web applications become more sophisticated, people can easily develop elaborate personal Web pages, create a blog, and upload their own opinions, audio and video. Libraries are changing. Funding limits and customer demands are transforming staffing levels, service models, access to resources, and services to the public. Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services provides an opportunity to upgrade the knowledge in knowledge seekers mind. </li></ul>
    35. 38. Thank you Any Questions ?