The ORIENTATION & HANDBOOKThe presentation will begin momentarily.Please be certain that you havespeakers connected or dial in using thephone number provided then enter theaccess code followed by the # sign.
Presenter: Sandra MillerConsultant/Trainer,Volunteer Centers of Michigansaltzmiller@gmail.comAdministrator: Chelsea MartinProgram Manager, Volunteer Centers of Michigancmartin@mivolunteers.org
Michigan Community Service Commission, MichiganNonprofit Association, Volunteer Centers ofMichigan, Michigan Campus Compact, and theLEAGUE Michigan with support from the ConnectMichigan Alliance Endowment Fund and theCorporation for National and Community Service, areproud to support the ENGAGE VolunteerManagement training series.
Goals• Identify the purpose and importance of the volunteer orientation and handbook• Provide specific examples for each step.• Share tips and tools. 4
Orientation & TrainingOrientation• Provides volunteers with information about the organization, the volunteer program and how volunteers fit into the mission of the organization • Puts a face to the organization • Facilitates the connection • Insures that the volunteer has the correct information. 5
―Orientation is theprocess of makingvolunteers feelcomfortable with andunderstand the workingsof the organization…andto let them understandhow they can contributeto the purpose of theorganization‖ McCurley & Lynch, VolunteerManagement, 2006 6
Consider:• Number of people to be oriented• Number of staff/volunteers available to do the orienting• Prior experience of the new volunteer• Type of service—length of commitment
Determine OrganizationStructure Planning• Large, formal vs. • Who will be responsible Individual for the orientation? • Determine time, place,• Specified time and date and equipment/materials vs. Part of first day of needed service. • Get the word out.• Amount and type of • Determine the agenda information to be and timeline covered.
Consider Volunteer Motivations and NeedsSTRUCTURE
Make ConnectionsMeet New PeopleFeel Connected With Community
Meet Community Needs• Organization’s Mission• Volunteer’s Role, Volunteer Case Statement• Accomplishments• Current Goals/Needs
SUBSTANDARD HOUSING • 30% of income being paid toward housing is considered ―affordable‖ • Approximately 24% of Appleton- Neenah-Oshkosh residents pay more than 30%. • $21,400 is the income needed to afford the average 2 bedroom rental in the area. • 60% of service occupations are paid less than $21,400. • $64,226 is considered at ―affordable‖ home for average wages. • Less than 4% of homes in Appleton area sell at or below525 First Street, Menasha $60,000.00Before--
HABITATRECLAIMS PROPERTIES AND COMMUNITIES AFTER. . . A Simple, Dece nt, Affordable HOME 525 First Street, Menasha
A Simple, Decent, Affordable Home • Greater Fox Cities Area Habitat for Humanity invites people of all backgrounds, races and religions to build houses together in partnership with families in need. • GFCAHFH is an equal opportunity lender • GFCAHFH builds in Winnebago, Calumet, Outagamie Counties as well as Waupaca, New London, Nichols, Hilbert, Chilton, & Brillion. • Habitat Homes are Energy Star and Green Built Certified
108 homes built,104 mortgages104 families, =Over 350 CHILDREN
Provide Relevant InformationORIENTATION TOPICS
The Organization • Structure—board, staffing • Brief History including accomplishments • Contact Information • Relevant partnerships/affiliations – Funding Streams • Clients Served, Selection Process
• Volunteer Positions• Relevant Policies & Procedures – Dress – Responsibilities (Code of Conduct) – Forms – Schedule—Training & Service – Evaluation & Performance Review – Volunteer Benefits – Communication Process • Emails, newsletters, website, volunteer registration site.
Orientation Topics StructureHow do you Make it Motivational? Share Examples
The Orientation is NOT TrainingTraining is specific to the position or event
PURPOSE• Risk Management – Guidelines for Conduct• Answers Questions – Why should I volunteer? – How will I be making a difference? – What is this organization all about?• Accurate Information• Inspires and Motivates• Deepens Commitment – Step in Effective Recruitment & Retention
• Table of Contents• Staff & Volunteer Directory• Orientation Materials• Terms & Acronyms• Rules, Policies, Expectations• Volunteer & Client Rights• Volunteer Separation/Dismissal• Copies of Forms• Sign-off Form
HANDBOOKHow do you make it interesting? Save costs? Share Examples
Unique & EvolvingThis handbook will provide you with generalpolicies and practices of . You areencouraged to familiarize yourself with thecontents of this manual, for it will answer manyquestions concerning our organization andoutline how volunteers like yourself cancontribute. In order to retain necessary flexibilityin the administration of policies and proceduresreserves the right to amend any of the policiesand/or benefits described in this manual.
Make It InterestingUnless someone like you cares a whole awfullot, nothing is going to get better. Its not. ~Dr.SeussIf you think you are too small to be effective, youhave never been in bed with a mosquito. ~BettyReeseThank you for ―caring a lot‖. Your persistence isappreciated. May you find that this volunteerexperience with ____ further enriches you.
THANK YOUPlease respond to the evaluation that youwill receive by email. Your input is valuableJoin Us February 28 —Volunteer Training and Supervision 30