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Bibliotecas

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Transcript

  • 1.  
  • 2. Ingrese a la página http://www.senavirtual.edu.co/ y acceda a la opción “ Biblioteca Virtual SENA”
  • 3. Click en la opción: “BASES DE DATOS”
  • 4. Click en la opción: “OCEANO Administración de Empresas”
  • 5. Usuario: sena / Contraseña: sena
  • 6. Click en “ BUSQUEDA TEMÁTICA”
  • 7. Click en “ MARKETING – MERCADOTECNIA - COMERCIALIZACIÓN
  • 8. Click en “¿Qué es el servicio y atención al cliente?”